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Carbonite Server vs Mimecast Insider Risk Management and Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (54th), Cloud Backup (37th)
Mimecast Insider Risk Manag...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
97
Ranking in other categories
Data Loss Prevention (DLP) (3rd)
 

Mindshare comparison

Carbonite Server and Mimecast Insider Risk Management and Data Protection aren’t in the same category and serve different purposes. Carbonite Server is designed for Cloud Backup and holds a mindshare of 1.3%, up 1.2% compared to last year.
Mimecast Insider Risk Management and Data Protection, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.8% mindshare, up 2.1% since last year.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Carbonite Server1.3%
Veeam Data Platform6.6%
Commvault Cloud4.3%
Other87.8%
Cloud Backup
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Mimecast Insider Risk Management and Data Protection2.8%
Microsoft Purview Data Loss Prevention5.5%
Forcepoint Data Loss Prevention4.2%
Other87.5%
Data Loss Prevention (DLP)
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Insider threats have been detected faster and internal data exposure is now controlled
Regarding how Mimecast Insider Risk Management and Data Protection can be improved, sometimes the tool is slightly laggy, wherein it would take some time for us to fetch the related logs from the Mimecast portal, and that of course can be improved. There could also be a graph or a kind of a graph where, if the organization has a smaller number of employees, it is fine, but if it has a large number of employees and different departments, then in that case, Mimecast could give us an AI suggestion upon how to improvise the current security posture, how we stand and where we can go up to in terms of implementing or tweaking the policies. As the organization's size gets bigger, it would also be better if Mimecast could provide some solutions upon how to segregate the users into groups and what groups can have which policies. Those kinds of features can be added. Regarding Mimecast Insider Risk Management and Data Protection's AI capabilities, I think its governance and security could improve as I am not entirely sure how it works. It would be helpful if Mimecast could, as the AI capabilities are in place, maintain a strict governance policy upon the data that is being processed, especially for user personally identifiable information. As insider risk management sometimes also gets into the personal details of the user, organizations might be hesitant; even we are also hesitant to use the AI capabilities. If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is very stable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"Set-and-forget (but email reports are available) backup process."
"Since it is a SaaS platform, software updates and security enhancements are managed by Mimecast, and I highly recommend Mimecast Insider Risk Management and Data Protection for email security."
"I would only say that I could not recommend this product enough."
"This is by far the best cloud-based backup solution."
"CrashPlan is easy to use and reliable."
"Setting up CrashPlan was easy from start to finish."
"It required very little ongoing maintenance once setup."
"Compared to all other backup solutions that I have encountered, Crashplan is a pleasure to use."
 

Cons

"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"Hey, Code 42! Isn't it time that we lose the Java dependency??"
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"I would rate Mimecast Insider Risk Management and Data Protection an eight out of ten because sometimes it blocks or holds emails that are supposed to be unblocked."
"Reporting."
"Sometimes we do encounter vague answers for some of the queries we have, but apart from that, the customer support response has always been very good."
"Reporting could use an overhaul. It is very limited."
"Download speeds could be faster when restoring from the cloud."
"I would highlight reporting and analytics improvement. While the dashboard looks great, getting highly customized reports out of the system without using an external API can be difficult."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"It is 100% worth the cost to get and keep the support, especially when setting it up."
"They were the best solution and surprisingly enough, the cheapest."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
15%
Manufacturing Company
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise30
Large Enterprise44
 

Questions from the Community

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What is your experience regarding pricing and costs for Code42 Next-Gen DLP?
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the licen...
What advice do you have for others considering Code42 Next-Gen DLP?
My advice for those looking at Mimecast Insider Risk Management and Data Protection is to compare your use case comprehensively. Do not just rely on reviews, as they offer communal insight; evaluat...
What needs improvement with Code42 Incydr?
A con to mention is that Mimecast Insider Risk Management and Data Protection, at times, may not capture everything. For instance, the time that Mimecast Insider Risk Management and Data Protection...
 

Also Known As

Carbonite Recover Backup
Mimecast Incydr, Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
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