Carbonite Server vs OpenText Data Protector comparison

Carbonite Server and OpenText Data Protector are both solutions in the Backup and Recovery category. Carbonite Server is ranked #31 with an average rating of 9.0, while OpenText Data Protector is ranked #23 with an average rating of 7.5. Carbonite Server holds a 0.6% mindshare in BRS, compared to OpenText Data Protector’s 0.6% mindshare. Additionally, 100% of Carbonite Server users are willing to recommend the solution, compared to 80% of OpenText Data Protector users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
857 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,521 Views
931 Comparison Views

80% willing to recommend

Carbonite Server

OpenText Data Protector

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Carbonite Server are both strong players in the data protection market. Carbonite Server is favored for its superior features, making it worth the additional cost.

Features: OpenText Data Protector provides comprehensive backup and recovery features, effective in managing large data volumes, with strong support praised by users. Carbonite Server is notable for automated secure backups, ease of remote data access, and additional functionalities that boost user satisfaction.

Room for Improvement: OpenText Data Protector requires enhancements in its reporting capabilities and performance under high loads. Carbonite Server could improve integration with third-party applications and offer more flexible storage options.

Ease of Deployment and Customer Service: OpenText Data Protector has a complex deployment process needing specialized skills but offers high-quality customer support. Carbonite Server features straightforward deployment, responsive support, and is more user-friendly for less technical users.

Pricing and ROI: OpenText Data Protector is cost-effective with a good ROI due to robust protection capabilities. Carbonite Server, while more expensive, justifies the cost with advanced features and reliable performance.

To learn more, read our detailed Carbonite Server vs. OpenText Data Protector Report (Updated: March 2025).

Buyer's Guide

Carbonite Server vs. OpenText Data Protector

March 2025

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

31st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (21st)

OpenText Data Protector

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

"The stability of the product seems to be quite good."

"I like that Micro Focus keeps a separate catalog of our data."

"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."

"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."

"The solution is easy to use."

"The most valuable feature is the capability to back up our SQL server."

"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."

"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."

More OpenText Data Protector pros

Cons

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

"People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison."

"I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement."

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"It's very expensive compared to Veeam and other similar solutions."

"Virtualization."

More OpenText Data Protector cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"It is more affordable compared to other vendors."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The license for the solution is very expensive compared to the other products in the market."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"The solution requires paying for a license."

"It is fast, reliable, and its licensing policy is great."

"The licensing cost is too high."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

More OpenText Data Protector pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

16%

Manufacturing Company

15%

Financial Services Firm

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for Micro Focus Data Protector?

Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...

See all answers

What needs improvement with Micro Focus Data Protector?

Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...

See all answers

Comparisons

Veeam Data Platform vs Carbonite Server

Compared 39% of the time

Zerto vs Carbonite Server

Compared 30% of the time

Commvault Cloud vs Carbonite Server

Compared 11% of the time

SugarSync vs Carbonite Server

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 10% of the time

More Carbonite Server Competitors

Veeam Data Platform vs OpenText Data Protector

Compared 74% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 16% of the time

Commvault Cloud vs OpenText Data Protector

Compared 10% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Cloud Backup

March 2025

Download Carbonite Server product report

Buyer's Guide

OpenText Data Protector

March 2025

Download OpenText Data Protector product report

Also Known As

Carbonite Recover Backup

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

INLINE Commercial Construction, Hamilton County

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Carbonite Server vs. OpenText Data Protector

March 2025

Free Report: Carbonite Server vs. OpenText Data Protector

Find out what your peers are saying about Carbonite Server vs. OpenText Data Protector and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

See our Carbonite Server vs. OpenText Data Protector report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.