Catchpoint vs Infraon IMS comparison

Catchpoint and EverestIMS are both solutions in the Network Monitoring Software category. Catchpoint is ranked #13 with an average rating of 8.4, while EverestIMS is ranked #82. Catchpoint holds a 0.6% mindshare in NMS, compared to EverestIMS’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

5,049 Views
2,424 Comparison Views

100% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

3,316 Views
1,923 Comparison Views

100% willing to recommend

Catchpoint

Infraon IMS

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Infraon IMS compete in the infrastructure monitoring space. Catchpoint has an edge in pricing and support, while Infraon IMS stands out for its comprehensive features, making it valuable at its price point.

Features: Catchpoint offers real-time monitoring, advanced analytics, and extensive integrations which are beneficial for performance optimization. Infraon IMS provides a complete suite for infrastructure management, including asset management and network performance, offering depth in its features.

Room for Improvement: Catchpoint could improve by broadening its feature set to address more infrastructure management areas. Additionally, enhancing deployment options for greater customization and expanding asset management functionalities would add value. Infraon IMS could be enhanced by streamlining deployment for quicker setup and improving advanced analytics capabilities. Additionally, expanding integration options would complement its holistic approach.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward cloud-based deployment and robust customer support that ensures quick setup and ongoing assistance. Infraon IMS provides a customizable deployment model, requiring more configuration but offering flexibility. Its customer service is often noted for being accommodating and thorough during deployment.

Pricing and ROI: Catchpoint offers a competitive pricing structure with efficient monitoring capabilities that assure value for its cost. Infraon IMS may have a higher initial setup cost, but its expansive features justify this with strong ROI achieved through comprehensive management solutions, making it a solid investment for extensive infrastructure needs.

To learn more, read our detailed Catchpoint vs. Infraon IMS Report (Updated: August 2026).

Buyer's Guide

Catchpoint vs. Infraon IMS

August 2026

Download the complete report

Helped 908,858 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

13th

Ranking in Cloud Monitoring Software

12th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (14th), Digital Experience Monitoring (DEM) (4th)

Infraon IMS

Ranking in Network Monitoring Software

82nd

Ranking in Cloud Monitoring Software

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (33rd), IT Infrastructure Monitoring (56th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
Infraon IMS	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

Read full review

it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."

"Catchpoint has impacted my organization positively by speeding up the process in detecting issues much earlier, even before the business reaches out."

"The solution offers three different ways of slicing data to look for abnormalities."

"We previously tried using Dynatrace, but it was really expensive for us, and when we discovered Catchpoint, we fell in love with it."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

"They only lose two points for the cost; otherwise, the insights they provide are really good."

"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."

More Catchpoint pros

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"If you are looking for the best product with the best price, Infraon is the best product."

"The backup, restore, and comparison features are all good."

"The feature that I like the most and the best part is the customization."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

More Infraon IMS pros

Cons

"One thing that is not available is the multi-factor authentication feature concerning monitoring any applications."

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There is room for improvement in terms of enhancing user experience and maybe improving their technical expertise, which is why I chose eight out of ten."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Documentation and online indexing are awful but have been improved recently."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Email support is a bit slow. Once you drop an email, it takes time."

More Infraon IMS cons

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

908,858 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

11%

Comms Service Provider

Retailer

Manufacturing Company

16%

Financial Services Firm

15%

Outsourcing Company

13%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

Comparisons

ThousandEyes vs Catchpoint

Compared 7% of the time

Dynatrace vs Catchpoint

Compared 7% of the time

New Relic vs Catchpoint

Compared 6% of the time

Datadog vs Catchpoint

Compared 4% of the time

AppNeta by Broadcom vs Catchpoint

Compared 4% of the time

More Catchpoint Competitors

Nagios XI vs Infraon IMS

Compared 8% of the time

Zabbix vs Infraon IMS

Compared 8% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 4% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 4% of the time

SolarWinds AppOptics vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Catchpoint

August 2026

Download Catchpoint product report

Buyer's Guide

Infraon IMS

August 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Information Not Available

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Catchpoint vs. Infraon IMS

August 2026

Free Report: Catchpoint vs. Infraon IMS

Find out what your peers are saying about Catchpoint vs. Infraon IMS and other solutions. Updated: August 2026.

DOWNLOAD NOW

908,858 professionals have used our research since 2012.

See our Catchpoint vs. Infraon IMS report.

See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.