Catchpoint vs Infraon IMS comparison

Catchpoint and EverestIMS are both solutions in the Network Monitoring Software category. Catchpoint is ranked #50 with an average rating of 8.3, while EverestIMS is ranked #83. Catchpoint holds a 0.6% mindshare in NMS, compared to EverestIMS’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Catchpoint

Read 15 Catchpoint reviews

4,191 Views
1,970 Comparison Views

100% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

2,814 Views
1,660 Comparison Views

100% willing to recommend

Catchpoint

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Infraon IMS compete in the infrastructure monitoring space. Catchpoint has an edge in pricing and support, while Infraon IMS stands out for its comprehensive features, making it valuable at its price point.

Features: Catchpoint offers real-time monitoring, advanced analytics, and extensive integrations which are beneficial for performance optimization. Infraon IMS provides a complete suite for infrastructure management, including asset management and network performance, offering depth in its features.

Room for Improvement: Catchpoint could improve by broadening its feature set to address more infrastructure management areas. Additionally, enhancing deployment options for greater customization and expanding asset management functionalities would add value. Infraon IMS could be enhanced by streamlining deployment for quicker setup and improving advanced analytics capabilities. Additionally, expanding integration options would complement its holistic approach.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward cloud-based deployment and robust customer support that ensures quick setup and ongoing assistance. Infraon IMS provides a customizable deployment model, requiring more configuration but offering flexibility. Its customer service is often noted for being accommodating and thorough during deployment.

Pricing and ROI: Catchpoint offers a competitive pricing structure with efficient monitoring capabilities that assure value for its cost. Infraon IMS may have a higher initial setup cost, but its expansive features justify this with strong ROI achieved through comprehensive management solutions, making it a solid investment for extensive infrastructure needs.

To learn more, read our detailed Catchpoint vs. Infraon IMS Report (Updated: June 2026).

Buyer's Guide

Catchpoint vs. Infraon IMS

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

50th

Ranking in Cloud Monitoring Software

27th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd), Digital Experience Monitoring (DEM) (11th)

Infraon IMS

Ranking in Network Monitoring Software

83rd

Ranking in Cloud Monitoring Software

48th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (32nd), IT Infrastructure Monitoring (56th)

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
Infraon IMS	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

Proactive monitoring has built customer trust and now detects regional website and CDN issues early

In my opinion, one of the best features Catchpoint offers is the detailed alerting, which not only points out outages but also provides a lot of information in the alerts. I find the alerting details helpful because, working for hosting organizations, it is tough to identify issues due to third-party providers, such as a CDN. The alerts contain all the details, such as when a website is failing to load due to a CDN issue, such as a 503 error at the CDN. I think Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure, meaning outside the backend. Catchpoint positively impacts our organization by helping us build customer trust, as customers do not care if the issue comes from the backend or our infrastructure. It allows us to determine issues that are not related to our services, which builds good trust with customers, and they know we are working on downtimes. I believe Catchpoint's accuracy and reliability of output is impressive because it finds issues before anyone else does. Even if a website viewer identifies a problem, Catchpoint has good global coverage on outages and checks application statuses continuously, reporting them immediately. Catchpoint has good scalability and is stable. Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out.

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it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The solution offers three different ways of slicing data to look for abnormalities."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

More Catchpoint pros

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The feature that I like the most and the best part is the customization."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"If you are looking for the best product with the best price, Infraon is the best product."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

More Infraon IMS pros

Cons

"The old user version was better, it was more user-friendly."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."

"Documentation and online indexing are awful but have been improved recently."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

More Catchpoint cons

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

More Infraon IMS cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Construction Company

10%

Comms Service Provider

Retailer

Manufacturing Company

18%

Financial Services Firm

15%

Outsourcing Company

13%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...

See all answers

What needs improvement with Catchpoint?

I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 8% of the time

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Compared 5% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 4% of the time

SolarWinds AppOptics vs Infraon IMS

Compared 3% of the time

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Product Reports

Buyer's Guide

Catchpoint

June 2026

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Buyer's Guide

Infraon IMS

June 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Information Not Available

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Catchpoint vs. Infraon IMS

June 2026

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