Catchpoint vs Infraon IMS comparison

Why PeerSpot?

Catchpoint and EverestIMS are both solutions in the Network Monitoring Software category. Catchpoint is ranked #12 with an average rating of 8.4, while EverestIMS is ranked #82. Catchpoint holds a 0.6% mindshare in NMS, compared to EverestIMS’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

5,639 Views
2,650 Comparison Views

100% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

3,788 Views
2,197 Comparison Views

100% willing to recommend

Catchpoint

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Infraon IMS compete in the infrastructure monitoring space. Catchpoint has an edge in pricing and support, while Infraon IMS stands out for its comprehensive features, making it valuable at its price point.

Features: Catchpoint offers real-time monitoring, advanced analytics, and extensive integrations which are beneficial for performance optimization. Infraon IMS provides a complete suite for infrastructure management, including asset management and network performance, offering depth in its features.

Room for Improvement: Catchpoint could improve by broadening its feature set to address more infrastructure management areas. Additionally, enhancing deployment options for greater customization and expanding asset management functionalities would add value. Infraon IMS could be enhanced by streamlining deployment for quicker setup and improving advanced analytics capabilities. Additionally, expanding integration options would complement its holistic approach.

Ease of Deployment and Customer Service: Catchpoint is known for its straightforward cloud-based deployment and robust customer support that ensures quick setup and ongoing assistance. Infraon IMS provides a customizable deployment model, requiring more configuration but offering flexibility. Its customer service is often noted for being accommodating and thorough during deployment.

Pricing and ROI: Catchpoint offers a competitive pricing structure with efficient monitoring capabilities that assure value for its cost. Infraon IMS may have a higher initial setup cost, but its expansive features justify this with strong ROI achieved through comprehensive management solutions, making it a solid investment for extensive infrastructure needs.

To learn more, read our detailed Catchpoint vs. Infraon IMS Report (Updated: September 2026).

Buyer's Guide

Catchpoint vs. Infraon IMS

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

12th

Ranking in Cloud Monitoring Software

12th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (13th), Digital Experience Monitoring (DEM) (4th)

Infraon IMS

Ranking in Network Monitoring Software

82nd

Ranking in Cloud Monitoring Software

50th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (32nd), IT Infrastructure Monitoring (55th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
Infraon IMS	0.6%
Other	98.8%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

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it_user1734441

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out."

"Catchpoint has positively impacted my organization because we have supported multiple customers and handled many escalations before they became critical issues."

"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."

"After using Catchpoint, we were close to 90 percent, where out of ten incidents, just one incident came from a customer, and the remaining were detected by internal sources, especially with Catchpoint."

"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

More Catchpoint pros

"Infraon IMS allows us to do several things from a single window, which is important to us."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"The backup, restore, and comparison features are all good."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"With Infraon, everything is already built-in so you are able to plug-and-play with the system."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

More Infraon IMS pros

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"I think Catchpoint can be improved because it is competitively a little costlier."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

More Catchpoint cons

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

More Infraon IMS cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"In terms of licensing fees, I believe they were slightly higher."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Outsourcing Company

12%

Construction Company

10%

Comms Service Provider

10%

Manufacturing Company

15%

Financial Services Firm

14%

Outsourcing Company

14%

Comms Service Provider

13%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...

See all answers

What needs improvement with Catchpoint?

See all answers

What is your primary use case for Catchpoint?

My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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Comparisons

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SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

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Compared 7% of the time

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Compared 7% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 4% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 3% of the time

SolarWinds AppOptics vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Catchpoint

September 2026

Download Catchpoint product report

Buyer's Guide

Infraon IMS

September 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Information Not Available

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Catchpoint vs. Infraon IMS

September 2026

Free Report: Catchpoint vs. Infraon IMS

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