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Catchpoint vs SolarWinds AppOptics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (14th), Digital Experience Monitoring (DEM) (4th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
59th
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
IT Infrastructure Monitoring (66th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.9%, up from 0.6% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Catchpoint0.9%
SolarWinds AppOptics0.8%
Other98.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer2867268 - PeerSpot reviewer
Observability Architect at a financial services firm with 10,001+ employees
Proactive synthetic monitoring has reduced major incidents and provides global user experience insights
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint has had a positive impact on my company because we have a good overview of the worldwide availability of our sites, at least in the countries where we need to make them available."
"Catchpoint has positively impacted our organization by providing reliable visibility into performance and availability of our Jira and Confluence environments, giving us confidence that critical user journeys are being continuously monitored."
"Catchpoint has positively impacted my organization by reducing our MTTD, where before the actual users complain about the application being down, we get to know it from Catchpoint and we fix it quickly."
"During business hours, it has worked absolutely fine without any issues."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The reporting of the solution is very good."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"I have found the most valuable feature is application performance management."
"It's a solid application."
"The product has a great dashboard."
 

Cons

"The old user version was better, it was more user-friendly."
"I believe the connection with Snowflake, AWS, and other new upcoming AI tools should be easier, especially the configuration with AI tools and LLMs."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Catchpoint can be improved as they are currently using Playwright automation, and when it comes to certain scenarios where there are timeout conditions, where the application takes a lot of time to respond, it is not possible to handle what type of alert or error we get."
"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."
"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"AppOptics would benefit from having a much more centralized view."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."
"The support is not too bad, but also not very good—it's quite standard."
"The integration with Unix services should be a bit more straightforward."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"I believe the current licensing cost is reasonable."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
11%
Comms Service Provider
10%
Construction Company
9%
Construction Company
13%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise23
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...
What needs improvement with Catchpoint?
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the...
What is your primary use case for Catchpoint?
My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...
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Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

Information Not Available
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about Catchpoint vs. SolarWinds AppOptics and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.