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Cegid vs Gusto comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cegid
Ranking in Talent Management
16th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Cloud HCM (16th)
Gusto
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (9th)
 

Mindshare comparison

As of November 2026, in the Talent Management category, the mindshare of Cegid is 1.6%, up from 1.1% compared to the previous year. The mindshare of Gusto is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
Gusto1.0%
Cegid1.6%
Other97.4%
Talent Management
 

Featured Reviews

HF
Project Manager, HRIS at a energy/utilities company with 1,001-5,000 employees
Optimize talent management with modular features but needs better reporting
There are difficulties regarding the reporting part. While we have some reporting functionalities, they are not powerful or deep. For instance, the coverage report on a specific effective date provides data effective on the day of the report, which is a significant limitation. Additionally, the available APIs, both inbound and outbound, are not well-developed, preventing the creation of accurate interfaces with other systems. There is also a need to review the reporting infrastructure to build a data lake that would allow customers to access data regardless of the effective date of the information. Moreover, the silos between the different modules need to be removed. Ideally, one would want a report that provides information at the same time from performance and compensation.
PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is the most complete and customizable solution on the market."
"The support team were friendly and work in a systematic way. When contacting support you are able to add a level of priority to your case which is always respected by their team."
"This solution would be good and more cost-effective than an SAP if you are only looking for HR functionality."
"The most valuable feature of this solution is the payment engine."
"Meta4 HCM helps us consolidate HR data across various regions."
"The performance appraisal is the most valuable feature."
"Performance appraisal might be the most valuable feature for us."
"Stability of this solution is very good, it's a good product."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"Gusto is a really good payroll solution for small businesses."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I appreciated the templates that they offered for new hires and onboarding."
 

Cons

"Reporting (although it doesn't always work as intended)."
"Continuous improvements of Meta4 releases include a number of patches that are not always tested."
"I would like to have recruitment and acquisition features added to this solution."
"The HR portal, training model, and the development career model all need improvement."
"The HR portal, training model, and development career model could all use improvement. Stability and scalability should be improved as well."
"The first response usually lacks depth, and if it were just an HR user submitting tickets, the outcome might be poor."
"Meta4 could improve by allowing users to manage things by themself."
"For companies in the Gulf area, I would not recommend this solution."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"The integration is not so good."
 

Pricing and Cost Advice

"From a cost perspective, I think this is a well-balanced option."
"Meta4 requires annual maintenance that needs to be paid for."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
14%
Comms Service Provider
10%
Outsourcing Company
6%
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
9%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

What advice do you have for others considering Cegid?
I would recommend Cegid for a small company. I rate the overall solution a six out of ten.
What needs improvement with Cegid?
There are difficulties regarding the reporting part. While we have some reporting functionalities, they are not powerful or deep. For instance, the coverage report on a specific effective date prov...
What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
 

Comparisons

 

Also Known As

TalentSoft, Meta4
ZenPayroll
 

Overview

 

Sample Customers

Aeroports de Paris, Arkadin, Ingenico Payment Services, Bollor_ Group, Bull, FDJ, Limagrain
Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Find out what your peers are saying about Cegid vs. Gusto and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.