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Celonis vs FortressIQ comparison

Celonis and FortressIQ are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.4, while FortressIQ is ranked #10. Celonis holds a 19.8% mindshare in PM, compared to FortressIQ’s 1.6% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution.
Celonis
Read 52 Celonis reviews
  • 4,503 Views
  • 2,227 Comparison Views
100% willing to recommend
FortressIQ
Read 2 FortressIQ reviews
  • 401 Views
  • 275 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Celonis and FortressIQ compete in process mining and automation. FortressIQ seems superior for its comprehensive features, while Celonis is favored for its pricing and support.

Features: Celonis offers powerful analytical capabilities, diverse integration options, and deep operational insights. FortressIQ provides automation, real-time process discovery, and adaptive solutions, distinguishing itself in immediate process mapping and automation.

Ease of Deployment and Customer Service: Celonis provides cloud-based deployment facilitating system integration and offers robust customer support. FortressIQ has rapid on-premises implementation with streamlined support, focusing on direct user engagement.

Pricing and ROI: Celonis offers competitive pricing with an emphasis on early ROI, appealing to cost-conscious businesses. FortressIQ may have higher pricing, but its features hint at long-term value through detailed process enhancement.

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To learn more, read our detailed Celonis vs. FortressIQ Report (Updated: March 2025).
Buyer's Guide
Celonis vs. FortressIQ
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
10th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. The mindshare of FortressIQ is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
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Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis’ Process Cockpit is valuable."
"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The solution offers a very good user interface."
"We have found the Orient Explorer to be a valuable feature."
"The real-time replication was just implemented and is quite useful."
More Celonis pros
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
 

Cons

"The only problem is the price; it is a little bit expensive when we compare it to others."
"The solution must be more user-friendly."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"It could be less expensive."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"The data modeling features could be more intuitive."
"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
More Celonis cons
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"It is an expensive solution."
"The solution’s pricing is high when compared to other process mining tools."
"The pricing is reasonable."
"It is only affordable for large or public companies."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"Celonis is a little more expensive than UiPath."
More Celonis pricing and cost advice
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Manufacturing Company
23%
Computer Software Company
15%
Financial Services Firm
8%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
See all answers
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
See all answers
What do you like most about FortressIQ?
The support is responsive and reliable.
See all answers
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
See all answers
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
See all answers
 

Comparisons

SAP Signavio Process Manager vs Celonis Logo
SAP Signavio Process Manager vs Celonis
Compared 57% of the time
SAP Signavio Process Intelligence vs Celonis Logo
SAP Signavio Process Intelligence vs Celonis
Compared 11% of the time
UiPath Process Mining vs Celonis Logo
UiPath Process Mining vs Celonis
Compared 9% of the time
Microsoft Power Automate vs Celonis Logo
Microsoft Power Automate vs Celonis
Compared 4% of the time
IBM Process Mining vs Celonis Logo
IBM Process Mining vs Celonis
Compared 1% of the time
More Celonis Competitors
UiPath Process Mining vs FortressIQ Logo
UiPath Process Mining vs FortressIQ
Compared 53% of the time
More FortressIQ Competitors
 

Product Reports

Buyer's Guide
Celonis
March 2025
Celonis reportDownload Celonis product report
Buyer's Guide
Process Mining
March 2025
FortressIQ reportDownload FortressIQ product report
 

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ
 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Buyer's Guide
Celonis vs. FortressIQ
March 2025
Free Report: Celonis vs. FortressIQ
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