Celonis vs FortressIQ comparison

Celonis and FortressIQ are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while FortressIQ is ranked #13. Celonis holds a 15.7% mindshare in PM, compared to FortressIQ’s 1.9% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution.

Celonis

Read 60 Celonis reviews

7,007 Views
3,153 Comparison Views

100% willing to recommend

FortressIQ

Read 2 FortressIQ reviews

378 Views
378 Comparison Views

0% willing to recommend

Celonis

FortressIQ

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Executive SummaryUpdated on Dec 1, 2024

Celonis and FortressIQ compete in process mining and automation. FortressIQ seems superior for its comprehensive features, while Celonis is favored for its pricing and support.

Features: Celonis offers powerful analytical capabilities, diverse integration options, and deep operational insights. FortressIQ provides automation, real-time process discovery, and adaptive solutions, distinguishing itself in immediate process mapping and automation.

Ease of Deployment and Customer Service: Celonis provides cloud-based deployment facilitating system integration and offers robust customer support. FortressIQ has rapid on-premises implementation with streamlined support, focusing on direct user engagement.

Pricing and ROI: Celonis offers competitive pricing with an emphasis on early ROI, appealing to cost-conscious businesses. FortressIQ may have higher pricing, but its features hint at long-term value through detailed process enhancement.

To learn more, read our detailed Celonis vs. FortressIQ Report (Updated: March 2026).

Buyer's Guide

Celonis vs. FortressIQ

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (6th)

FortressIQ

Ranking in Process Mining

13th

Average Rating

0.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Process Mining category, the mindshare of Celonis is 15.7%, down from 19.5% compared to the previous year. The mindshare of FortressIQ is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Celonis	15.7%
FortressIQ	1.9%
Other	82.4%

Process Mining

Featured Reviews

Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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Sean Ammon

Managing Director at CIBA

The product has good process mining capabilities, but it is very expensive

We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."

"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."

"We like the process mining capabilities."

"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."

"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."

"The process mapping is most valuable to us."

"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."

"The most valuable feature of this solution is the PTS service."

More Celonis pros

"The process mining capability of the solution is valuable."

"The support is responsive and reliable."

Cons

"With every upgrade, the product is completely changed."

"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."

"The only problem is the price; it is a little bit expensive when we compare it to others."

"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."

"The tool must have better process graphs."

"The price is high for us."

More Celonis cons

"The way the commercial model of the product is structured must be improved."

"Another aspect that needs improvement is the domain definition."

Pricing and Cost Advice

"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

"It is only affordable for large or public companies."

"The solution’s pricing is high when compared to other process mining tools."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"Celonis is expensive, but it is functional."

"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."

"The solution is quite expensive."

More Celonis pricing and cost advice

"The solution is very expensive."

"The pricing is reasonable."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

11%

Financial Services Firm

Energy/Utilities Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	44

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

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What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 50% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

UiPath Process Mining vs Celonis

Compared 6% of the time

Microsoft Power Automate vs Celonis

Compared 6% of the time

More Celonis Competitors

UiPath Process Mining vs FortressIQ

Compared 24% of the time

Scout Platform vs FortressIQ

Compared 18% of the time

Bizagi vs FortressIQ

Compared 17% of the time

Microsoft Power Automate vs FortressIQ

Compared 17% of the time

More FortressIQ Competitors

Product Reports

Buyer's Guide

Celonis

March 2026

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Buyer's Guide

Process Mining

March 2026

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Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Information Not Available

Buyer's Guide

Celonis vs. FortressIQ

March 2026

Free Report: Celonis vs. FortressIQ

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