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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (5th)
FortressIQ
Ranking in Process Mining
13th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Process Mining category, the mindshare of Celonis is 15.8%, down from 18.9% compared to the previous year. The mindshare of FortressIQ is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Celonis15.8%
FortressIQ1.9%
Other82.3%
Process Mining
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Sean Ammon - PeerSpot reviewer
Managing Director at CIBA
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Action Flows are good."
"I have seen a positive impact of Celonis in my organization, as I receive many testimonials from clients mentioning that process mining has genuinely helped, especially through Celonis."
"In my opinion, it's quite an advanced tool."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."
"My advice to others looking into using Celonis is to ensure before evaluating the product that your use case or process can fit into the tool."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
 

Cons

"Celonis needs to improve the feature channel."
"Celonis' data engineering processes should be transformed into a low-code structure"
"The cost could be improved."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"With every upgrade, the product is completely changed."
"The solution can be a bit expensive."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"It is only affordable for large or public companies."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"Celonis is a little more expensive than UiPath."
"The solution is expensive."
"Though Celonis is a bit pricey, it is worth it."
"Celonis is the most expensive solution in the market"
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The pricing is reasonable."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
11%
Financial Services Firm
10%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise44
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: December 2025.
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