Celonis vs FortressIQ comparison

Celonis and FortressIQ are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.3, while FortressIQ is ranked #11. Celonis holds a 20.5% mindshare in PM, compared to FortressIQ’s 1.4% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution.

Celonis

Read 53 Celonis reviews

4,259 Views
2,157 Comparison Views

100% willing to recommend

FortressIQ

Read 2 FortressIQ reviews

364 Views
233 Comparison Views

0% willing to recommend

Celonis

FortressIQ

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Executive SummaryUpdated on Dec 1, 2024

Celonis and FortressIQ compete in process mining and automation. FortressIQ seems superior for its comprehensive features, while Celonis is favored for its pricing and support.

Features: Celonis offers powerful analytical capabilities, diverse integration options, and deep operational insights. FortressIQ provides automation, real-time process discovery, and adaptive solutions, distinguishing itself in immediate process mapping and automation.

Ease of Deployment and Customer Service: Celonis provides cloud-based deployment facilitating system integration and offers robust customer support. FortressIQ has rapid on-premises implementation with streamlined support, focusing on direct user engagement.

Pricing and ROI: Celonis offers competitive pricing with an emphasis on early ROI, appealing to cost-conscious businesses. FortressIQ may have higher pricing, but its features hint at long-term value through detailed process enhancement.

To learn more, read our detailed Celonis vs. FortressIQ Report (Updated: April 2025).

Buyer's Guide

Celonis vs. FortressIQ

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

FortressIQ

Ranking in Process Mining

11th

Average Rating

0.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of Celonis is 20.5%, up from 15.9% compared to the previous year. The mindshare of FortressIQ is 1.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

AntonioCardone

Senior Development Manager at Lutech

Enables a data-driven approach to process analysis and helps generate cost savings

This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

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Sean Ammon

Managing Director at CIBA

The product has good process mining capabilities, but it is very expensive

We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."

"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."

"Celonis provides valuable features with in-depth analysis models and UI."

"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."

"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."

"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."

"I have found the automatic mapping of the processes themselves to be a valuable feature."

"The solution offers very good division management."

More Celonis pros

"The support is responsive and reliable."

"The process mining capability of the solution is valuable."

Cons

"Celonis' data engineering processes should be transformed into a low-code structure"

"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."

"The technical support is very bad."

"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."

"The only problem is the price; it is a little bit expensive when we compare it to others."

"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."

More Celonis cons

"Another aspect that needs improvement is the domain definition."

"The way the commercial model of the product is structured must be improved."

Pricing and Cost Advice

"Celonis is expensive, but it is functional."

"Celonis is cost-effective."

"Celonis has the highest pricing in the process mining domain."

"The solution is expensive."

"It is an expensive solution."

"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."

"The cost of the software for us or the client is on the higher end."

"Though Celonis is a bit pricey, it is worth it."

More Celonis pricing and cost advice

"The solution is very expensive."

"The pricing is reasonable."

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

14%

Financial Services Firm

10%

University

Manufacturing Company

24%

Computer Software Company

17%

Legal Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

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What is your experience regarding pricing and costs for Celonis?

Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.

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What do you like most about FortressIQ?

The support is responsive and reliable.

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What is your experience regarding pricing and costs for FortressIQ?

The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.

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What needs improvement with FortressIQ?

The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 58% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

UiPath Process Mining vs Celonis

Compared 7% of the time

Microsoft Power Automate vs Celonis

Compared 4% of the time

Automation Anywhere vs Celonis

Compared 1% of the time

More Celonis Competitors

UiPath Process Mining vs FortressIQ

Compared 53% of the time

More FortressIQ Competitors

Product Reports

Buyer's Guide

Celonis

May 2025

Download Celonis product report

Buyer's Guide

Process Mining

May 2025

Download FortressIQ product report

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

With FortressIQ, making strategic decisions for your business just got easier
Automated process discovery enables you to uncover insights at a scale and accuracy unattainable with more traditional methods. Confidently make decisions and strategically implement them across the enterprise, finally realizing the benefits promised by digital transformation.

FortressIQ

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Information Not Available

Buyer's Guide

Celonis vs. FortressIQ

April 2025

Free Report: Celonis vs. FortressIQ

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