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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (8th)
FortressIQ
Ranking in Process Mining
12th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of Celonis is 13.3%, down from 22.1% compared to the previous year. The mindshare of FortressIQ is 2.2%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.3%
FortressIQ2.2%
Other84.5%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Sean Ammon - PeerSpot reviewer
Managing Director at CIBA
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are trying to optimize all of our organizational processes with this solution, and it gives full visibility of how a process is run end to end."
"The solution offers very good division management."
"Celonis assists me in optimizing processes, reducing throughput times, and identifying automation opportunities."
"We used to draw errors to be processed manually, and now you can actually get the digital information directly with the help of Celonis."
"The dashboards are excellent; they really do a good job of giving the best patient data and they help us to discover insights."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"Celonis is a good idea to change the way processes are considered in a company."
"It's definitely a wonderful tool for clients to understand their operations in real time."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"The only problem is the price; it is a little bit expensive when we compare it to others."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"The price is high for us."
"It would be helpful if they could categorize processes into tier levels."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"They need to improve the root cause analysis because they label symptoms as root causes."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"The pricing is reasonable."
"Celonis has the highest pricing in the process mining domain."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"The product is pretty expensive but reasonable."
"The solution is expensive."
"Celonis is the most expensive solution in the market"
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.