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Check Point Harmony Browse vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
6.3
Check Point Harmony Browse significantly boosts ROI and security with reduced incidents and downtime, enhancing data protection.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
Our company successfully blocked a targeted phishing attack that could have compromised employee credentials and led to a costly data breach.
Operations Engineer at a media company with 51-200 employees
We have seen a return on investment with Check Point Harmony Browse, reporting a strong return where users have highlighted that the solution's security features, such as blocking phishing attacks and preventing malware downloads, have significantly reduced the number of security incidents, leading to a decrease in IT support costs and less downtime.
Engineer Cyber Security at a computer software company with 201-500 employees
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
5.2
Check Point Harmony Browse's customer service is praised for professionalism but experiences varied response times.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
The phone and email support provide efficient results with direct reachability to support engineers.
Senior Security Consultant at SecurView
Typically, I do not need to reach out to Check Point support because the solutions work well after installation.
Security Solution Architect at TD SYNNEX
The responses were timely, professional, and knowledgeable.
Assistant Manager at a computer software company with 201-500 employees
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
We rarely need to contact support due to having a strong internal team and a robust product.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
7.8
Check Point Harmony Browse excels in scalability, integrating smoothly with third parties, and efficiently managing organizations of all sizes.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
Supporting thousands of endpoints without compromising performance.
Engineer Cyber Security at a computer software company with 201-500 employees
It is scalable as we monitor and manage endpoints and overall users across the system.
Senior Security Consultant at SecurView
Check Point Harmony Browse is virtually infinite in terms of scalability, and I've seen install bases of up to 5,000 users.
Security Solution Architect at TD SYNNEX
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.6
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
8.2
Check Point Harmony Browse is praised for stability and reliability, maintaining high ratings with no significant downtime issues.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
In terms of stability, our experience with Check Point Harmony Browse has been positive with no major downtime so far, and the browser runs smoothly with regular updates.
Assistant Manager at a computer software company with 201-500 employees
Check Point Harmony Browse is very stable with no communication or other issues encountered on my end.
Security Solution Architect at TD SYNNEX
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken Cybersecurity
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
Check Point Harmony Browse needs improvements in customization, integration, security, support, and user experience to meet diverse user needs.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
The user interface can be better, and selecting the action for monitored or watch-listed IOCs can be more refined.
Senior Security Consultant at SecurView
Another area of improvement is extension compatibility since it currently works best with Chrome and Edge, but having wider browser support for Firefox and Safari would be beneficial for mixed environments.
Pre Sales Consultant at Redington Group
Integrating with Fortinet, Palo Alto, or third-party SIEM products such as Splunk would be a seamless advantage.
Information security professional at a financial services firm with 51-200 employees
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
Check Point Harmony Browse is flexible, scalable, and valued for easy setup, beneficial pricing, and effective security for organizations.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
Smaller projects tend to be more expensive due to fewer licenses, while larger projects of 500 to 2,000 users benefit from better pricing and discounts.
Security Solution Architect at TD SYNNEX
There were no significant upfront hardware or infrastructure costs since it's delivered as a native cloud service.
Assistant Manager at a computer software company with 201-500 employees
It is not too high compared to what we expected, but it is not too cheap either, which is why I rate it five.
Information security professional at a financial services firm with 51-200 employees
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
Check Point Harmony Browse offers robust browser protection against phishing and threats, ensuring secure browsing without impacting performance.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
Everything is handled directly within the browser using a lightweight extension, delivering real-time threat prevention, including protection against zero-day phishing and malicious downloads without impacting user productivity.
Pre Sales Consultant at Redington Group
The isolated environment in Check Point Harmony Browse is the best feature we provide, giving a separate, isolated environment for the production applications and company applications, which is really valuable.
Information security professional at a financial services firm with 51-200 employees
The real-time Threat Intelligence feature powered by Check Point's ThreatCloud is impressive because ThreatCloud integrates and correlates all malicious data from Check Point installations globally, collecting and analyzing this data with AI and machine learning to help prevent zero-day attacks effectively.
Security Solution Architect at TD SYNNEX
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Check Point Harmony Browse
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
Enterprise Browsers (4th)
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (7th), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of May 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.3%, up from 2.0% compared to the previous year. The mindshare of Check Point Harmony Browse is 0.8%, up from 0.6% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 7.8%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks7.8%
iboss3.3%
Check Point Harmony Browse0.8%
Other88.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
AndreiBo - PeerSpot reviewer
Security Solution Architect at TD SYNNEX
Real-time threat intelligence enhances security and user confidence
At this point, I do not have any suggestions for improvements to Check Point Harmony Browse because I haven't encountered anything that would need changing. If a solution is installed correctly, it usually won't fail. It's hard to suggest new features for Check Point Harmony Browse because it's a sub-component of a larger Harmony Endpoint Security solution, which is handled separately under specific situations, and while it has many options, it already scans and delivers files efficiently. Regarding the scanning of large files in Check Point Harmony Browse, the process typically involves sending the file to Check Point cloud for scanning and returning the clean file to the user, which is inherently complex and I do not see how it could be optimized to be faster.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Outsourcing Company
14%
Computer Software Company
14%
Security Firm
13%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise15
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Check Point Harmony Browse?
The browsing speed of Check Point Harmony Browse can be improved. The user interface and compatibility are good, but ...
What is your primary use case for Check Point Harmony Browse?
Check Point Harmony Browse serves as our primary browser. Since browsers are the first point of contact for any issue...
What is your experience regarding pricing and costs for Check Point Harmony Browse?
The pricing and setup cost of Check Point Harmony Browse are affordable for my organization.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Check Point Harmony Browse vs. Prisma Access by Palo Alto Networks and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.