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OpenVPN Access Server vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
OpenVPN Access Server enhances remote work efficiency, reduces errors, and offers substantial long-term benefits despite initial costs.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
3.2
OpenVPN Access Server's support is underutilized due to comprehensive online resources and strong community assistance with highly rated technical support.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
It was very good, and I would rate it an eight.
Chief Cloud Architect at a tech vendor with 10,001+ employees
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven out of ten.
Service Delivery Manager at CasCom
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
We rarely need to contact support due to having a strong internal team and a robust product.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
5.8
OpenVPN Access Server scales well, but some users face challenges with hardware limits, OS issues, and network conditions.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
It's not very easy to expand, and it would be beneficial if the process were simpler.
Chief Cloud Architect at a tech vendor with 10,001+ employees
It does not utilize much memory or CPU on the VM.
Devops Engineer at Emergent
I would give OpenVPN a six out of ten for scalability, as it's usually a single user or single device.
Service Delivery Manager at CasCom
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
4.9
OpenVPN Access Server is stable and reliable, with minimal issues, though some challenges arise during updates or poor configuration.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken Cybersecurity
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

Users want a more intuitive OpenVPN Access Server with improved security, scalability, and simpler management and configuration processes.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
If they had a one-click setup where you provide credentials instead of manually running commands, that would be beneficial.
Chief Cloud Architect at a tech vendor with 10,001+ employees
If there was a dedicated plan for startups, it would be really helpful.
Devops Engineer at Emergent
OpenVPN could improve in centralized management.
Service Delivery Manager at CasCom
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Setup Cost

OpenVPN Access Server provides a cost-effective, flexible VPN solution with free community access and reasonable enterprise pricing.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
My experience with pricing is excellent as the pricing is free.
Service Delivery Manager at CasCom
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive.
Devops Engineer at Emergent
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

OpenVPN Access Server offers user-friendly setup, strong security, compatibility, scalability, and efficient remote access across multiple operating systems.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
The most valuable features of OpenVPN are its ease of use, client familiarity, end-user familiarity, operating system integration, and price points.
Service Delivery Manager at CasCom
What I appreciate the most about OpenVPN Access Server is that it's very easy to set up.
Chief Cloud Architect at a tech vendor with 10,001+ employees
Before using OpenVPN Access Server, only developers mainly had access to databases. We can create read-only users for databases and internally give them access using OpenVPN Access Server.
Devops Engineer at Emergent
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

OpenVPN Access Server
Ranking in Enterprise Infrastructure VPN
2nd
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Infrastructure VPN category, the mindshare of OpenVPN Access Server is 13.9%, down from 14.6% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 5.8%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
OpenVPN Access Server13.9%
Prisma Access by Palo Alto Networks5.8%
Other80.3%
Enterprise Infrastructure VPN
 

Featured Reviews

Girraj Godia - PeerSpot reviewer
Devops Engineer at Emergent
Has improved internal app access by allowing secure user onboarding and simplified network whitelisting
The plan for OpenVPN Access Server could be improved. When adding new people, better plans for startups would be beneficial. I'm working in a startup and sometimes people think we should take the enterprise plan or not. If there was a dedicated plan for startups, it would be really helpful. For instance, providing store credit for OpenVPN Access Server through a startup program, similar to YC's program which gives credit to new startups. UI-wise, OpenVPN Access Server is easy to manage, but the overall overview dashboard in the admin portal could be improved. Currently, you have to go through dropdowns to find where to add users or whitelist IPs. Creating an onboarding dashboard where an admin person can find these things easily would be beneficial.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
6%
Financial Services Firm
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise7
Large Enterprise14
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What do you like most about OpenVPN Access Server?
OpenVPN Access Server is a simple and easy-to-use solution that I can use myself without anybody's help.
What is your experience regarding pricing and costs for OpenVPN Access Server?
The experience with pricing, setup cost, and licensing for OpenVPN Access Server is really good, not that expensive. I am easily able to add new users from the OpenVPN Access Server official websit...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

OpenVPN
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about OpenVPN Access Server vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.