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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy for one person to manage, and you don't need to have different expert specialists to configure your storage networking, on the server side, power side, etc."
"Support is very responsive."
"The compression and deduplication are very high. Therefore, we can use the size of the product more efficiently than other storage solutions."
"We chose Cisco because it has perfect support with cool people who helped us the configuration."
"By configuring networks, we are saving power."
"I love the Cisco design, the visual interface to manage and use the platform."
"The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines, and it is not constrained by what we want to do."
"When we use it for VDI solutions, it is very easy to deploy and support."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"It's simple, flexible, powerful; we've been able to move most of our workload to it and we've seen increased performance across the board."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"NetApp HCI is a stable solution."
"The most valuable feature is the convergence."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"Because NetApp usually marries capacity, performance, and upgrade planning together, there's not a whole lot that I need to worry about at this point."
 

Cons

"There should be the opportunity to create more than one div group."
"Maybe a better version is required to gather all of the information to allow HyperFlex to bring everything online more rapidly."
"If we could have just a single pane of glass, where everything can be managed through that one app, rather than have multiple apps, it would be great."
"I would like to see more analytics. It could use better infographs in the HyperFlex Connect on how traffic is running in the network. If you were reaching any capacity issues on the Fabric Interconnects, it should be able to cool all of the servers and Fabric Interconnects, then possibly integrate it with, e.g., Nexus Series switches. This should all be available in a single pane of glass."
"Stability is really poor, especially the storage stability. We lost data."
"A disadvantage is the higher costs involved in using this product."
"We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."
"Comparable solutions with switches, storage, and services are cheaper than HyperFlex. It should be cheaper."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"The reason I give it a nine instead of a ten is because of the need for pre-check work. While it is simpler than most products, there is still a lot of configuration that needs to be done."
"The networking needs improvement."
"The price should be lowered. It's a little expensive."
"The NDE Engine needs to improve because it will suddenly crash and I need to call the support and take a look at that."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
 

Pricing and Cost Advice

"Our licensing is Hybrid. We have all of our applications for billing and outage management through this."
"HyperFlex is a little pricey."
"Cisco HyperFlex HX-Series is a bit pricier compared to other brands in the market...There is a need to make additional payments towards the maintenance and support of the solution."
"The product is expensive. Other solutions are cheaper."
"Comparable solutions with switches, storage, and services are cheaper than HyperFlex. It should be cheaper."
"There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now."
"HyperFlex is relatively expensive, but you get good value for money."
"One of the challenges we have with HyperFlex is that they have a subscription fee for the operating system that runs on it, and if I remember correctly, it costs approximately $15,000 USD per month."
"The licensing fees are renewed annually."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"All the licenses are included when you buy the program."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its price is comparable to the competitors in the market."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"The price of the solution is okay but could improve."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Outsourcing Company
12%
Marketing Services Firm
8%
Construction Company
21%
Outsourcing Company
11%
Financial Services Firm
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise17
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
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