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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration to the network is a great thing."
"I like Cisco Intersight."
"From an infrastructure level you achieve the highest availability, I am talking about 100% availability from a storage perspective."
"I find the usability very valuable."
"Return on investment is really immediate and substantial."
"Scalability is easy and simple."
"Overall, the solution is pretty good."
"The product is stable. No one complains about the stability, which is fabulous."
"Using NetApp HCI has made things a lot easier to set up."
"The ability of this solution to scale on-demand is great."
"NetApp HCI's ability to scale on demand is a differentiator in the marketplace."
"HCI definitely improved how flexible we scale, and our entrance into the cloud."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
"NetApp HCI is a stable solution."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
 

Cons

"The product is expensive. Other solutions are cheaper."
"It was really painful, and we couldn't sort out the reason."
"Cisco is quite expensive but not in the initial first buy."
"We are moving further out with more cloud solutions, so we need HyperFlex to be more cloud-connected. They should develop more connection to Amazon Web Services and Google cloud because our customers use their services and are moving in that direction."
"One of the challenges we have with HyperFlex is that they have a subscription fee for the operating system that runs on it, and if I remember correctly, it costs approximately $15,000 USD per month."
"I would like it to be easier to manage the server, create VMs, and manage the VMs on the client."
"Cisco has to continue improve the management tools to provide a better command line interface with more functions. That would be better for administration."
"It needs more detailed documentation."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"The reason I give it a nine instead of a ten is because of the need for pre-check work. While it is simpler than most products, there is still a lot of configuration that needs to be done."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
 

Pricing and Cost Advice

"For customers in the private sector, this product can have a very high return on investment."
"We negotiated with Cisco and we got some price benefit from that."
"When we negotiated with Cisco for the HyperFlex solution, they gave us a good price because they wanted to break into the market in Portugal for the first time. However, in general, I think it's a very expensive solution. It's a huge amount of money to acquire this kind of infrastructure."
"I would like a clearer licensing model. It should explain a bit more what you receive if you buy the more expensive license rather than the standard one."
"We have a yearly license."
"There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now."
"Its price is high. Cisco needs to work on the pricing model for this product. Nutanix or VMware are cheaper products, and they provide almost the same functionality. Its price is a big road blocker when we are working with an end customer, and Nutanix and VMware are in competition. If they can reduce its price, it is actually a better choice for customers."
"It's roughly $30,000 per Hyperflex license, so that would be about $60,000 a year."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The price of the solution is okay but could improve."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
12%
Marketing Services Firm
7%
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise16
Large Enterprise58
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

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BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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