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Cisco Secure Access vs Cisco Security Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th)
Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (12th), Cloud Access Security Brokers (CASB) (2nd), ZTNA (3rd), Domain Name System (DNS) Security (2nd)
Cisco Security Cloud
Ranking in Secure Access Service Edge (SASE)
33rd
Average Rating
4.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (48th)
 

Mindshare comparison

As of November 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Cisco Secure Access is 3.9%, up from 3.4% compared to the previous year. The mindshare of Cisco Security Cloud is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.9%
iboss3.2%
Cisco Security Cloud0.8%
Other92.1%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
AdnanKhan - PeerSpot reviewer
Senior System Administrator at Ovrlod
Useful for data storage and API calls
Currently, the organization is not utilizing the Cisco Security Cloud for its live web applications or real-time traffic. My clients mostly use the tool for enterprise security. If you are a new user or student interested in security cloud systems, consider approaching Cisco Cloud for a free account. I rate the product a four out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The console is cloud-based, which is something I really appreciate."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I can provide more advanced security features for my customers because Cisco Secure Access is built in the cloud, I don't have to worry about managing the security enforcement or the behind-the-scenes operational aspect, and it has resiliency in multiple data centers so I get increased availability with multiple redundant tunnels across different data centers."
"I would rate the scalability a ten out of ten."
"The integration has been really good for my identity management and security measures."
"Cisco is very well poised and it helps us to build up cases with Cisco that way, because having its brand strength and its facilities and all, they could learn a lot from their competitors."
"I find it an amazing product, and as it is an upgrade for Umbrella, it has all the good sides of Umbrella while removing some bad sides."
"Cisco Secure Access has definitely helped our organization, cutting incident response time at least in half and giving us analytics that let us quickly identify devices and users so everything from headquarters contacting the base to the on-site tech removing a rogue device from the classroom network is much quicker."
"After implementing Cisco Secure Access, I observed complete automation, a complete Zero Trust architecture, and complete automation of security."
"The integrated capabilities of Cisco Secure Access deliver significant ROI through reduced mean time to detect (MTTD) and mean time to respond (MTTR), with resource efficiency notably improved as fewer personnel are needed for triage and system management."
"The product offers a user-friendly interface, making it easy for newcomers and experienced professionals to work on the platform. Its most valuable feature is the security layer."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"Its pricing could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"The easiest device I have set up was the Barracuda line of products."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now."
"The only bad experiences we have had were really sort of when the platform launched and I think even Cisco was still learning how to support it."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"The Talos database is insufficient because Cisco Secure Access web gateway database is not big enough to hold every URL, leading to numerous problems with URLs not being categorized correctly and a slow turnaround for recategorization requests."
"I'm not sure of the improvements. From my point of view, it was the right decision to go to that platform."
"There is one particular disadvantage of Cisco Secure Access, and the main thing is pricing."
"In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully."
"There is indeed room for improvement regarding first-level support; they need to ensure that knowledgeable people are available."
"Cisco Security Cloud needs to improve its pricing."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, Thousa...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while perform...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a se...
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Also Known As

iBoss Cloud Platform
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Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE). Updated: October 2026.
920,769 professionals have used our research since 2012.