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Cisco Secure Access vs Cisco Security Cloud comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th)
Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (12th), Cloud Access Security Brokers (CASB) (2nd), ZTNA (3rd), Domain Name System (DNS) Security (2nd)
Cisco Security Cloud
Ranking in Secure Access Service Edge (SASE)
33rd
Average Rating
4.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (48th)
 

Mindshare comparison

As of November 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Cisco Secure Access is 3.9%, up from 3.4% compared to the previous year. The mindshare of Cisco Security Cloud is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.9%
iboss3.2%
Cisco Security Cloud0.8%
Other92.1%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
AdnanKhan - PeerSpot reviewer
Senior System Administrator at Ovrlod
Useful for data storage and API calls
Currently, the organization is not utilizing the Cisco Security Cloud for its live web applications or real-time traffic. My clients mostly use the tool for enterprise security. If you are a new user or student interested in security cloud systems, consider approaching Cisco Cloud for a free account. I rate the product a four out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Its initial setup was straightforward."
"Any tool that provides telemetry through logging is a particularly good fit for us because we have to really automate our monitoring."
"The integration has been really good for my identity management and security measures."
"Cisco Secure Access does help me protect my company from threats like phishing and ransomware."
"I would say that over the last 15 years, Cisco Secure Access is the best solution for remote access because I work with other companies as well, but Cisco Secure Access is the best one."
"Usually when I am raising a case, I am getting proper support from Cisco."
"If you have every solution with Cisco, you can see a very good ROI because you do not need to invest much on staffing for analyzing each and every console separately."
"I can provide more advanced security features for my customers because Cisco Secure Access is built in the cloud, I don't have to worry about managing the security enforcement or the behind-the-scenes operational aspect, and it has resiliency in multiple data centers so I get increased availability with multiple redundant tunnels across different data centers."
"Cisco Secure Access provides application-level access, removes the dependency of VPN, and user authentications are continuously based on identity, device, and risk, which is an add-on there."
"The product offers a user-friendly interface, making it easy for newcomers and experienced professionals to work on the platform. Its most valuable feature is the security layer."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Its pricing could be better."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The reporting feature needs improvement."
"The dashboards for local use could be better."
"The only bad experiences we have had were really sort of when the platform launched and I think even Cisco was still learning how to support it."
"There is a need for improved global coverage since the service relies on the cloud provider's data centers."
"The overall pricing of Cisco Secure Access has changed dramatically in the last half year, and I would say it is too high."
"Cisco Secure Access is a strong platform, but there are a few areas that could be improved."
"One big challenge which I see with Cisco is their MDR capabilities. They do not provide it as a service, which Palo Alto does provide."
"Cisco Secure Access can be improved by developing a portal to control all tools together, which is the feature I want most as we are on this journey and learning about it."
"In general, what can be improved about this solution is to not change the name of everything every year, as Cisco marketing are experts at making changes to everything, and I don't understand what this is; that was the AnyConnect VPN, and now it's Cisco Secure Access, and what's tomorrow?"
"I have had experience with customer service and technical support already. It was not very good because we always have to escalate to engineering with our problems, so the TAC cannot help us."
"Cisco Security Cloud needs to improve its pricing."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, Thousa...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while perform...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a se...
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Also Known As

iBoss Cloud Platform
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Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE). Updated: October 2026.
920,769 professionals have used our research since 2012.