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Cisco Secure Access vs Prisma Access Browser comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Cisco Secure Access
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
73
Ranking in other categories
Firewalls (9th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (5th), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
Prisma Access Browser
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
4
Ranking in other categories
Enterprise Browsers (1st)
 

Mindshare comparison

As of September 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.2% compared to the previous year. The mindshare of Cisco Secure Access is 3.1%, up from 2.9% compared to the previous year. The mindshare of Prisma Access Browser is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.1%
iboss3.4%
Prisma Access Browser2.4%
Other91.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
reviewer2750658 - PeerSpot reviewer
Consultant Avant Vente Cybersécurité at a comms service provider with 5,001-10,000 employees
Browser security has strengthened web DLP and protects unmanaged devices from data exfiltration
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Prisma Access Browser. I would like to improve the private access to do the ZTNA. I think that Palo Alto has released the versions and integrated the private access in Prisma Access Browser, but I'm not sure. The feature that is missing in Prisma Access Browser is the capability to monitor the private access where a user can access a private app with authentication, posture, and granular access. Regarding the pricing aspect, many customers find that the solution is a little bit expensive. Palo Alto should reconsider the pricing as it is a bit expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"This product is solid, fairly easy to use, and reliable."
"Our primary use case for this product is DLP,"
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"From my experience, Cisco Secure Access is very stable and has not crashed."
"I believe Cisco Secure Access is the best option on the market at the moment; it is the right and recommended choice."
"The integration has been really good for my identity management and security measures."
"Overall, Cisco Secure Access has been a valuable component of our security strategy."
"It is very flexible, a very competitive solution, very helpful, and very secure; it includes everything a business needs, and the pricing is also available."
"The move from Umbrella to Cisco Secure Access has been great, as Cisco Secure Access has more features available and provides a nice and easy migration from Umbrella to Cisco Secure Access."
"The benefits are that people just need to connect and they have their whole environment available for everybody, it feels the same as if they were in the office, plus they are safe against malware."
"Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities."
"The most interesting use case that interests our customers is the DLP features on Prisma Access Browser; it is a great DLP solution with watermark and prevents data exfiltration."
"Prisma Access Browser improves security because the browser is one of the attack surfaces, it needs more security on the endpoint device and standardization of device usage, and it also helps standardize the access policy to the internet."
"Prisma Access Browser is the most capable, advanced, and flexible product."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes, obviously, there are bugs."
"The reporting feature needs improvement."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The endpoint-type solution is an area that needs some improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Cisco Secure Access can be improved by developing a portal to control all tools together, which is the feature I want most as we are on this journey and learning about it."
"TAC engineers just exit the call once their shift timing ends."
"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"Managing Cisco Secure Access in a single cloud management console is moderate in difficulty."
"Regarding support, I do not know what happened to Cisco. I contact them, and the support has been a pain."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."
"The Talos database is insufficient because Cisco Secure Access web gateway database is not big enough to hold every URL, leading to numerous problems with URLs not being categorized correctly and a slow turnaround for recategorization requests."
"In the beginning, the solution may not be very user-friendly and could be complex."
"Regarding the pricing aspect, many customers find that the solution is a little bit expensive."
"The maturity of the product needs improvement as the implementation is very complex."
"On a scale of one to 10, I would rate Palo Alto's customer service or technical support as three. Their support is very poor."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Outsourcing Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise14
Large Enterprise39
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Cisco Secure Access?
The pricing is not too bad because it's per headcount with Cisco Secure Access. You check how many clients you have. ...
What is your primary use case for Cisco Secure Access?
I am dealing with Cisco Secure Access products. As a consultant and reseller, I am using it myself with Cisco Secure ...
What advice do you have for others considering Cisco Secure Access?
The AI element of Cisco Secure Access should have better guidance on the logs. To be honest, I can't think of anythin...
What needs improvement with Prisma Access Browser?
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Pri...
What is your primary use case for Prisma Access Browser?
We are integrators, and we do not use Prisma Access Browser for our personal use or professional use; we use Prisma A...
What advice do you have for others considering Prisma Access Browser?
With granular policy enforcement, we can enforce policy for users, groups of users, or many domains; we can whitelist...
 

Also Known As

iBoss Cloud Platform
No data available
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Lemonade, Rapyd, Telit Cinterion, Landry’s, Golden Nugget, Houston Rockets
Find out what your peers are saying about Cisco Secure Access vs. Prisma Access Browser and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.