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Cisco Secure Client (including AnyConnect) vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss improved bandwidth and security for remote work, but per-device fees and Mac agent delays prompted vendor alternatives.
Sentiment score
6.9
Cisco Secure Client enhances remote connectivity with robust security, ease of use, and varied ROI experiences across organizations.
Sentiment score
7.0
Users experience cost savings and improved security with JumpCloud, reporting 40-60% cost reduction and streamlined identity management.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
7.8
Iboss customer service receives mixed reviews, with praise for responsiveness and criticism for communication and resolution delays.
Sentiment score
6.8
Cisco Secure Client provides reliable performance, with support generally quick and effective, though access sometimes requires contracts and has delays.
Sentiment score
7.6
JumpCloud offers responsive and helpful customer service, though some users suggest faster response times and more comprehensive documentation.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
Cisco offers very high-quality customer service.
Manager - Network Services at a tech vendor with 10,001+ employees
Cisco technical support is difficult, and it requires lots of contracts.
Technical Manager at Gannexion BV
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
 

Scalability Issues

Sentiment score
7.3
Iboss exhibits reliable scalability with easy resource expansion, accommodating high demand smoothly while maintaining performance and flexibility.
Sentiment score
7.3
Cisco Secure Client efficiently scales for organizations, providing secure access while integrating with existing infrastructures despite potential hardware challenges.
Sentiment score
8.0
JumpCloud efficiently scales for companies of all sizes, offering flexibility, robust infrastructure, and seamless user management.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
The scalability of Cisco Secure Client depends on the hardware I choose.
Network Architect at Sysnet Solutions Bangladesh Limited
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
 

Stability Issues

Sentiment score
7.6
iboss is highly stable with 99% uptime, minor deployment challenges, and receives strong performance ratings of 7-9 out of 10.
Sentiment score
8.0
Cisco Secure Client is praised for its stability and reliability, effectively handling remote connectivity despite minor flaws.
Sentiment score
7.8
JumpCloud is praised for its stability, quick issue resolution, reliable uptime, proactive support, and robust disaster recovery.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
I would rate the stability ten out of ten.
Sr. I&C Enginner at Reliance Industries Ltd
The stability is really good, and I would rate it up to nine.
Manager - Network Services at a tech vendor with 10,001+ employees
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
Manager - Projects at airtel
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

iboss struggles with Mac support, integration issues, performance limitations, and needs improvements in security features and user configurations.
Cisco Secure Client faces usability and integration challenges, including outdated support, cumbersome authentication, and issues with pricing and technical support.
JumpCloud users want better device management, security, support, integration, interface, reporting, and compatibility, especially for Apple devices.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Chief Technologies Officer at ASTORG PARTNERS
Vendors offer more features, such as a kill switch.
Technical Manager at Gannexion BV
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
 

Setup Cost

Iboss offers competitive and transparent pricing, often cheaper than Broadcom and Check Point, despite annual cost increases.
Cisco Secure Client licensing offers flexible annual terms but is sometimes considered costly compared to Fortinet and Palo Alto.
JumpCloud offers competitive pricing from $2 to $25 per user, with transparency and cost-effectiveness praised despite some opinions of expense.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I perceive the pricing to be a seven, however, I have perpetual licenses.
Technical Manager at Gannexion BV
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

iboss provides advanced security features, seamless cloud management, and scalability with user-friendly integration and robust threat protection capabilities.
Cisco Secure Client provides reliable, cross-platform VPN access with multi-factor authentication and seamless Active Directory integration for enhanced security.
JumpCloud enhances security and efficiency with directory integration, single sign-on, cross-platform support, application integration, and centralized management.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
Beneficial for businesses needing secure access outside the office.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Manager - Projects at airtel
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
Sr. I&C Enginner at Reliance Industries Ltd
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (8th)
Cisco Secure Client (includ...
Ranking in ZTNA as a Service
12th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
78
Ranking in other categories
SSL VPN (3rd), Enterprise Infrastructure VPN (8th), Cisco Security Portfolio (5th)
JumpCloud
Ranking in ZTNA as a Service
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Mindshare comparison

As of May 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.2%, up from 1.9% compared to the previous year. The mindshare of Cisco Secure Client (including AnyConnect) is 3.1%, down from 3.6% compared to the previous year. The mindshare of JumpCloud is 2.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
iboss3.2%
JumpCloud2.2%
Cisco Secure Client (including AnyConnect)3.1%
Other91.5%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
AS
Manager - Projects at airtel
Offers work-from-anywhere flexibility but navigates occasional proxy confusion
The analytics I downloaded from your site as a free download did not carry the information that was actually required. I was looking at the market segmentation and market share, along with some USPs which differentiated them from each other. The free download had two issues: many things were repetitive, and it was designed to not release any relevant information. Only headers were present, so I was not able to determine whether the final report would be worthwhile. I have not worked with enterprise tools that I could share feedback on for website publication. I see benefits from using Cisco Secure Client (including AnyConnect). However, I would not recommend it because future adoptions will be towards Zscaler, as SSC is a better model than VPN. On a scale of 1-10, I rate this solution a 7.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
Comms Service Provider
17%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise10
Large Enterprise46
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
iboss can increase security in cyberspace. I have heard they are doing DDoS filtering, but I am not certain if they a...
What is your primary use case for iboss?
I use iboss for corporate VPN and all the corporate VRF, with basically all user traffic proxying to the internet.
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, wh...
What needs improvement with Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) can be made better, as the product for me has not changed in the last year...
What is your primary use case for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is used to make a VPN connection to work, specifically for a VPN and inter...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
 

Also Known As

iBoss Cloud Platform
Cisco AnyConnect Secure Mobility Client
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Cisco Secure Client (including AnyConnect) vs. JumpCloud and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.