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Cisco Secure Email vs Hornetsecurity 365 Total Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
Hornetsecurity 365 Total Pr...
Ranking in Email Security
21st
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Office 365 Protection (6th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.7%, down from 5.1% compared to the previous year. The mindshare of Hornetsecurity 365 Total Protection is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.7%
Hornetsecurity 365 Total Protection1.0%
Other94.3%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
HM
CEO at Cyber Internet Services (Pvt) Ltd.
Comprehensive email protection has secured sensitive communications and simplified threat management
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything. While Hornetsecurity 365 Total Protection is good right now, it would be better to improve the price. At the end, the client sees the price, and in Puerto Rico, the market is different than in the United States since here the client sees price independent of security. I have more effort to explain the difference between price versus technology, which is important because in Latin America, the price may not be the same as in the US due to the company's increase not being the same volume. When clients have many mailboxes, the price is more important than the technology. I do not know why, but this really happens.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For what you get for the product, the support, and the overall stability, it is definitely a good return on investment."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"My favorite feature of Cisco Secure Email is the threat intelligence capabilities, particularly its integration with Cisco Talos."
"Comparing Microsoft Defender and Cisco's Email Secure service, partners have noted that while Microsoft Defender offers email security, the tool's additional layer of protection provides further defense against threats like spam and phishing emails."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"This product is the complete solution and the real deal."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"This service has allowed me to focus on my core environment and ensure the safety of my customer's data."
"I have a lot of control over spam and phishing emails."
"Backup and restore are precious features."
"My advice for people considering using Hornetsecurity 365 Total Protection is that the simplicity is the best option because Hornetsecurity 365 Total Protection includes everything in one platform and provides a 360-degree view."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
 

Cons

"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
"Don't neglect that because if you just try to rely on Cisco support you're going to notice pretty consistent slowdowns."
"I would like to see features like AI since it is currently an area that the product lacks."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The user interface of the Email Security Gateway should be improved."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"The interface is dated. It has looked pretty much the same for 15 years or so."
"In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam."
"They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"The solution’s pricing is not reasonable."
"A reduction of 10% in pricing can be an improvement."
"The pricing is a little high compared to other products."
 

Pricing and Cost Advice

"The solution is expensive."
"It is an expensive product. I rate its pricing an eight or nine."
"Cisco Secure Email is expensive, but we get what we pay for."
"It's adapted to the market. It's similar to other vendors. We at least don't have many problems regarding that because Cisco is adaptable on that side. When we present the solutions to the customers, we tend to achieve the goals that the customer has in terms of the budget for such implementations."
"I would rate the pricing a ten out of ten, where one is cheap, and ten is expensive."
"The pricing for the Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time frame, such as one year, three years, or five years. Renewals are required after the license expires."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
Comms Service Provider
12%
Outsourcing Company
12%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with Hornetsecurity 365 Total Protection?
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the ...
What is your primary use case for Hornetsecurity 365 Total Protection?
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
What advice do you have for others considering Hornetsecurity 365 Total Protection?
The price of Hornetsecurity 365 Total Protection is good right now. I would rate Hornetsecurity 365 Total Protection a 10 because it is good. My advice for people considering using Hornetsecurity 3...
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
concordia, fraunhofer, mazars
Find out what your peers are saying about Cisco Secure Email vs. Hornetsecurity 365 Total Protection and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.