No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Umbrella vs Trend Micro Web Security [EOL] comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Trend Micro Web Security [EOL]
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Vladimir Alexandrov - PeerSpot reviewer
CEO at Chorus
Consistent web protection has prevented incidents and supports flexible hybrid security models
I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a corporate perspective, I understand that it's important to keep the company data safe."
"Our primary use case for this product is DLP,"
"It was a very easy product to install. It can be deployed very fast."
"Content filtering is the most useful feature of iboss."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The console is cloud-based, which is something I really appreciate."
"Its initial setup was straightforward."
"The most valuable feature for us is the DNS-based protection."
"The solution is extremely stable. It has excellent performance."
"There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day."
"Threats never come close to your network with security at the DNS level​."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"I would recommend Cisco Umbrella to other interested companies; it's a very flexible and secure application — it's very good."
"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"The security of Trend Micro Web Security is good."
"It has just about everything we need at a good value."
"Overall, I would rate this solution a ten out of ten."
"Trend Micro Web Security is used for web filtering and protects the environment from web threats and malicious sites."
"The solution's scalability is good and we have more than 90 users for it."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"The product's installation phase was easy."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Its pricing could be better."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The dashboards for local use could be better."
"The dashboards for local use could be better."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"I would like to see more integrability with other products."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation."
"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."
"It should have more integrations with multiple end user OEMs."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"When I looked at it, it was impossible to manage app control."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"I would rate the technical support by Trend Micro a three. The response time is poor."
"Trend Micro products are quite expensive compared to Kaspersky, Sophos, and McAfee."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"The costs are a bit high in terms of licensing."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"There are three models for licensing with different feature sets."
"I rate the tool's pricing a five out of ten."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"​The pricing is fair."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"There is a subscription cost."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"The license is yearly and user based."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"We pay for the license on an annual basis."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Non Profit
7%
Performing Arts
14%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: May 2026.
893,221 professionals have used our research since 2012.