Cisco Umbrella vs Trend Micro Web Security [EOL] comparison

Why PeerSpot?

Cisco and TrendAI are both solutions in the Secure Web Gateways (SWG) category. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 83% of TrendAI users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 26, 2026

Trend Micro Web Security EOL and Cisco Umbrella are competing web security solutions. Based on feature superiority, Cisco Umbrella seems to have the upper hand due to its advanced threat intelligence and comprehensive cloud-delivered security services.

Features: Trend Micro Web Security EOL is noted for its strong anti-malware protection, comprehensive URL filtering, and effective endpoint security. Cisco Umbrella provides advanced threat intelligence, DNS-based protection, and seamless integration with cloud security features.

Room for Improvement: Trend Micro Web Security EOL could enhance its real-time threat detection capabilities, improve scalability, and provide more robust zero-day exploit protections. Cisco Umbrella could expand its integration with more third-party services, enhance its user interface for better usability, and offer more detailed reporting features.

Ease of Deployment and Customer Service: Trend Micro Web Security EOL generally offers a straightforward deployment process with reliable customer service. Cisco Umbrella excels with its cloud-based model, simplifying deployment further, ensuring rapid setup, and efficient customer support.

Pricing and ROI: Trend Micro Web Security EOL usually offers lower initial costs, leading to quicker ROI. In contrast, Cisco Umbrella, though requiring higher upfront costs, provides significant long-term ROI due to its comprehensive feature set and reliability, which many find justifies the investment.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: October 2026).

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Read full review

KamranJameel

Head Of IT at a financial services firm with 51-200 employees

Secure browsing has protected users from DNS threats and improves malware defense

The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.

Read full review

Vladimir Alexandrov

CEO at Chorus

Consistent web protection has prevented incidents and supports flexible hybrid security models

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"The security aspect of the solution, particularly the malware behind it, is excellent."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

More iboss pros

"I think we got our return on investment within the first month of its use, because of the increased security that we had in the organization; the ability to have a product that is protecting our end-users."

"Reports provide insight into internet usage and information helpful in creating QoS rules."

"It analyzes the domain security helps us implement the securest policy."

"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."

"I would recommend Cisco Umbrella to other interested companies; it's a very flexible and secure application — it's very good."

"We use Cisco Umbrella for DNS filtering and as a secure gateway."

"Cisco Umbrella is a totally different solution; they are the first to come up with this idea of security and it's a totally new concept of security for everybody, for every time, real time, perfectionism."

"Web proxy adds an effective layer for security."

More Cisco Umbrella pros

"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."

"The security of Trend Micro Web Security is good."

"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."

"I feel that it is a user-friendly product that provides quick response to users."

"The stability of the product is great, there are no bugs or glitches, and it does not crash or freeze."

"The most valuable feature is machine learning, which automatically monitors the activity on the machine."

"We have found this product to be very cost effective."

"Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications."

More Trend Micro Web Security [EOL] pros

Cons

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."

"The easiest device I have set up was the Barracuda line of products."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"The reporting feature needs improvement."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"Its pricing could be better."

More iboss cons

"I would like to see integration with SecurNX in the future."

"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now."

"The pricing is a bit high."

"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky."

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."

"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."

"This solution does not give us full, 360-degree protection."

"I would be happy if they could add the whois information of an IP."

More Cisco Umbrella cons

"Setup isn't very straightforward. You must have a certified technical engineer."

"The product's scalability is an area of concern where improvements are required."

"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."

"The ease of use depends on the blacklisting of the sites. Some of the authorized sites have been blacklisted, which requires a request to unblock the site."

"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."

"I would like to see better scalability and better performance."

"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."

"Trend Micro products are quite expensive compared to Kaspersky, Sophos, and McAfee."

More Trend Micro Web Security [EOL] cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"The solution’s pricing is reasonable."

"The product is pricey compared to Cisco Firepower."

"There is a subscription cost."

"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."

"You get what you pay for if you break the solution up into tiers."

"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."

More Cisco Umbrella pricing and cost advice

"We pay for the license on an annual basis."

"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."

"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."

"The solution is expensive in terms of deployment."

"The license is yearly and user based."

"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."

"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."

"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."

More Trend Micro Web Security [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.

See recommendations

920,769 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Computer Software Company

14%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Performing Arts

13%

Outsourcing Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	51
Midsize Enterprise	31
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	6
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

See all answers

What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

See all answers

What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

See all answers

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

See all answers

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

See all answers

What is your experience regarding pricing and costs for Cisco Umbrella?

My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...

See all answers

Do you recommend Trend Micro Web Security?

I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...

See all answers

What is your experience regarding pricing and costs for Trend Micro Web Security?

It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...

See all answers

What needs improvement with Trend Micro Web Security?

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit bett...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 5% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 23% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 13% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 4% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Check Point Web Gateway vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Cisco Web Security Appliance vs Trend Micro Web Security [EOL]

Compared 18% of the time

Fortinet FortiGate vs Trend Micro Web Security [EOL]

Compared 7% of the time

Netskope Next Gen Secure Web Gateway vs Trend Micro Web Security [EOL]

Compared 6% of the time

Skyhigh Security vs Trend Micro Web Security [EOL]

Compared 5% of the time

Symantec Proxy vs Trend Micro Web Security [EOL]

Compared 4% of the time

More Trend Micro Web Security [EOL] Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Cisco Umbrella

October 2026

Download Cisco Umbrella product report

Buyer's Guide

Trend Micro Web Security [EOL]

October 2026

Download Trend Micro Web Security [EOL] product report

Also Known As

iBoss Cloud Platform

OpenDNS

Virus Wall, VirusWall, Trend Micro VirusWall

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Trend Micro Web Security [EOL] integrates machine learning, endpoint security, and Zero Trust technology to offer comprehensive threat detection and protection. It supports cloud filtering, access control, and advanced DLP licensing for effective monitoring and security management across environments.

Trend Micro Web Security [EOL] is designed for robust protection against threats like hacking, malware, and ransomware. Combining features such as centralized management with OWASP Top 10 monitoring, it facilitates proactive web filtering, identity management, and cloud security. Enhanced with HTTP decryption rules and patch updates, users benefit from responsive support and reliable stability. Despite its comprehensive capabilities, improvements are needed in reporting, performance, anti-malware enhancement, and cost efficiency, especially for scalability and multi-tenant use. Companies capitalize on its sandboxing, URL filtering, and application control to secure on-premises and cloud infrastructures. Its potential is enriched yet requires enhancements in site blacklisting, SQL injection security, and DDoS protection.

What are the key features of Trend Micro Web Security [EOL]?

Machine Learning: Enhances threat detection accuracy.
Endpoint Security: Protects endpoints from security breaches.
Zero Trust Technology: Ensures strict identity verification.
Cloud Filtering: Monitors and secures cloud environments.
Advanced DLP Licensing: Safeguards sensitive data across networks.
Access Control: Manages user permissions and access.

What benefits or ROI should users expect from Trend Micro Web Security [EOL]?

Scalability: Adapts to growing enterprise requirements.
Stability: Provides consistent performance under heavy load.
Responsive Support: Offers timely help and resolution of issues.
Regular Logs: Delivers comprehensive logging for analysis.

Trend Micro Web Security [EOL] is prominently used in industries such as finance and delivery, where secure data handling is crucial. Organizations deploy it to protect endpoints, remote work environments, and manage identity securely. Essential for preventing unauthorized access and ensuring compliance, its features cater to complex network infrastructures.

TrendAI

Sample Customers

Trusted by global enterprises and government agencies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Download Free Report

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: October 2026.

DOWNLOAD NOW

920,769 professionals have used our research since 2012.

See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.