Cisco Umbrella vs Trend Micro Web Security [EOL] comparison

Cisco and TrendAI are both solutions in the Secure Web Gateways (SWG) category. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 83% of TrendAI users who would recommend it.

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Executive SummaryUpdated on Feb 26, 2026

Trend Micro Web Security EOL and Cisco Umbrella are competing web security solutions. Based on feature superiority, Cisco Umbrella seems to have the upper hand due to its advanced threat intelligence and comprehensive cloud-delivered security services.

Features: Trend Micro Web Security EOL is noted for its strong anti-malware protection, comprehensive URL filtering, and effective endpoint security. Cisco Umbrella provides advanced threat intelligence, DNS-based protection, and seamless integration with cloud security features.

Room for Improvement: Trend Micro Web Security EOL could enhance its real-time threat detection capabilities, improve scalability, and provide more robust zero-day exploit protections. Cisco Umbrella could expand its integration with more third-party services, enhance its user interface for better usability, and offer more detailed reporting features.

Ease of Deployment and Customer Service: Trend Micro Web Security EOL generally offers a straightforward deployment process with reliable customer service. Cisco Umbrella excels with its cloud-based model, simplifying deployment further, ensuring rapid setup, and efficient customer support.

Pricing and ROI: Trend Micro Web Security EOL usually offers lower initial costs, leading to quicker ROI. In contrast, Cisco Umbrella, though requiring higher upfront costs, provides significant long-term ROI due to its comprehensive feature set and reliability, which many find justifies the investment.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: July 2026).

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July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Suresh-Sharma

Sr. Technical Executive at a computer software company with 11-50 employees

Has required extensive customization for non-technical users and still needs better simplification

Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

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Vladimir Alexandrov

CEO at Chorus

Consistent web protection has prevented incidents and supports flexible hybrid security models

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

More iboss pros

"Cisco Umbrella scales incredibly with the growing needs of my organization."

"I like that it integrates with the infrastructure, and I also like the kind of data and intelligence that's built-in, as it helps create innovative reports for security."

"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."

"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."

"I think we got our return on investment within the first month of its use, because of the increased security that we had in the organization; the ability to have a product that is protecting our end-users."

"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."

"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."

"The most valuable features of this solution are the Web Filtering and the APT."

More Cisco Umbrella pros

"The stability of the product is great, there are no bugs or glitches, and it does not crash or freeze."

"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."

"The product's installation phase was easy."

"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."

"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."

"The security of Trend Micro Web Security is good."

"Trend Micro Web Security is used for web filtering and protects the environment from web threats and malicious sites."

"The EDR feature is very good; it's one of the better features of security and can protect a large percentage of the company."

More Trend Micro Web Security [EOL] pros

Cons

"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."

"Sometimes, obviously, there are bugs."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"File integrity monitoring would be very advantageous as an additional feature."

More iboss cons

"The solution's technical support is not very good."

"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."

"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."

"The pricing could be improved."

"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."

"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."

"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."

"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."

More Cisco Umbrella cons

"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."

"Setup isn't very straightforward. You must have a certified technical engineer."

"I would like to see better scalability and better performance."

"The solution's scalability could be better."

"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."

"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."

"The interface could be improved; we need it to be more user-friendly."

"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."

More Trend Micro Web Security [EOL] cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The pricing is great and very competitive with the rest of the market."

"Cisco should make the solution cheaper."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"Pricing depends on the automation requirements of the organization."

"Our costs were negotiated, and they are okay."

"You can request an evaluation license."

"Our licensing fees are on a yearly basis."

"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."

More Cisco Umbrella pricing and cost advice

"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."

"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."

"The license is yearly and user based."

"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."

"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."

"We pay for the license on an annual basis."

"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."

"The solution is expensive in terms of deployment."

More Trend Micro Web Security [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Non Profit

Performing Arts

12%

Financial Services Firm

10%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	31
Large Enterprise	52

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	5
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

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Do you recommend Trend Micro Web Security?

I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...

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What is your experience regarding pricing and costs for Trend Micro Web Security?

It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...

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What needs improvement with Trend Micro Web Security?

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit bett...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 10% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

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Zscaler Internet Access vs Cisco Umbrella

Compared 20% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 11% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 5% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Cloudflare vs Cisco Umbrella

Compared 2% of the time

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Cisco Web Security Appliance vs Trend Micro Web Security [EOL]

Compared 17% of the time

Fortinet FortiGate vs Trend Micro Web Security [EOL]

Compared 7% of the time

Zscaler Internet Access vs Trend Micro Web Security [EOL]

Compared 7% of the time

Forcepoint Secure Web Gateway vs Trend Micro Web Security [EOL]

Compared 7% of the time

Perception Point Advanced Email Security vs Trend Micro Web Security [EOL]

Compared 5% of the time

More Trend Micro Web Security [EOL] Competitors

Product Reports

Buyer's Guide

iboss

July 2026

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Cisco Umbrella

August 2026

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Buyer's Guide

Trend Micro Web Security [EOL]

July 2026

Download Trend Micro Web Security [EOL] product report

Also Known As

iBoss Cloud Platform

OpenDNS

Virus Wall, VirusWall, Trend Micro VirusWall

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Trend Micro Web Security [EOL] integrates machine learning, endpoint security, and Zero Trust technology to offer comprehensive threat detection and protection. It supports cloud filtering, access control, and advanced DLP licensing for effective monitoring and security management across environments.

Trend Micro Web Security [EOL] is designed for robust protection against threats like hacking, malware, and ransomware. Combining features such as centralized management with OWASP Top 10 monitoring, it facilitates proactive web filtering, identity management, and cloud security. Enhanced with HTTP decryption rules and patch updates, users benefit from responsive support and reliable stability. Despite its comprehensive capabilities, improvements are needed in reporting, performance, anti-malware enhancement, and cost efficiency, especially for scalability and multi-tenant use. Companies capitalize on its sandboxing, URL filtering, and application control to secure on-premises and cloud infrastructures. Its potential is enriched yet requires enhancements in site blacklisting, SQL injection security, and DDoS protection.

What are the key features of Trend Micro Web Security [EOL]?

Machine Learning: Enhances threat detection accuracy.
Endpoint Security: Protects endpoints from security breaches.
Zero Trust Technology: Ensures strict identity verification.
Cloud Filtering: Monitors and secures cloud environments.
Advanced DLP Licensing: Safeguards sensitive data across networks.
Access Control: Manages user permissions and access.

What benefits or ROI should users expect from Trend Micro Web Security [EOL]?

Scalability: Adapts to growing enterprise requirements.
Stability: Provides consistent performance under heavy load.
Responsive Support: Offers timely help and resolution of issues.
Regular Logs: Delivers comprehensive logging for analysis.

Trend Micro Web Security [EOL] is prominently used in industries such as finance and delivery, where secure data handling is crucial. Organizations deploy it to protect endpoints, remote work environments, and manage identity securely. Essential for preventing unauthorized access and ensuring compliance, its features cater to complex network infrastructures.

TrendAI

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority

Buyer's Guide

Secure Web Gateways (SWG)

July 2026

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