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Citrix Gateway vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (11th), Access Management (18th)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 39.7%, down 50.0% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.7% since last year.
Universal Access Gateways Mindshare Distribution
ProductMindshare (%)
Citrix Gateway39.7%
SonicWall SMA39.7%
Other20.599999999999994%
Universal Access Gateways
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID5.9%
Okta Platform4.5%
Other87.5%
Authentication Systems
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product enables us to collect logs from the systems."
"What I find most valuable about this solution, is that it runs seamlessly."
"I like the very flexible configuration of Citrix; it's very useful for our regulations where we are able to log features and combinations, and it offers a greater variety of features than any other gateway."
"It adds great security to your outfacing information."
"The ROI is significant because the solutions are adequate to protect the servers."
"They have the highest performing application on the planet, as far as I know."
"For customers who are concerned with security and would want to have virtual machines in their environment, I recommend this solution."
"The features I find most valuable in Citrix Gateway are the GSLB features for disaster recovery, primarily due to the native integration with Citrix applications, the CVAD product, and Citrix Gateway."
"It is easy to use."
"It offers more platform support, like Apple, Android, and Microsoft."
"I like the whole solution, and I would recommend it."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The solution has helped to increase staff productivity by approximately a minute."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
 

Cons

"The first level support is very poor."
"If the solution had a more advanced DNS, it would be an improvement."
"Security enhancements could be made, and technical support could be improved."
"The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available."
"Focusing more on AI features could further enhance its performance."
"The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon."
"I would like to see better configuration of repairs and downloading certification."
"The solution can be a bit pricey."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Geofencing needs improvement."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"It is challenging to use when installing a new version."
"The reporting on the VIP Manager is not correct."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"Citrix is quite expensive."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"I believe the pricing is comparable to SaaS"
"It costs about 4,000 a year."
"It is expensive and requires proper planning with strategy."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: May 2026.
900,747 professionals have used our research since 2012.