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Citrix Gateway vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (9th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (22nd)
 

Mindshare comparison

Citrix Gateway and Symantec VIP Access Manager aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 38.2%, down 47.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.9% mindshare, up 1.6% since last year.
Universal Access Gateways Mindshare Distribution
ProductMindshare (%)
Citrix Gateway38.2%
SonicWall SMA37.9%
Other23.900000000000006%
Universal Access Gateways
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.9%
Microsoft Entra ID5.6%
Okta Platform4.4%
Other88.1%
Authentication Systems
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It adds great security to your outfacing information."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"The technical support is very responsive and fast"
"The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second."
"If you need to share resources across a corporation, I would recommend this solution."
"The product is straightforward."
"For customers who are concerned with security and would want to have virtual machines in their environment, I recommend this solution."
"It's easy to use. Also, the deployment part is perfect."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The solution has helped to increase staff productivity by approximately a minute."
"It is a fast and easy solution for end users, and you are always online."
"I like the whole solution, and I would recommend it."
"It is easy to use."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
 

Cons

"Lacks access through a mobile device."
"There could be a faster connection, increased user-friendliness, and more comprehensive dashboards for the platform."
"I'd like to see support for reverse proxy and more security features."
"At this time it costs 35% more than other solutions."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"Security enhancements could be made, and technical support could be improved."
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"The initial setup is not straightforward."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Geofencing needs improvement."
"The reporting on the VIP Manager is not correct."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"The price could be lower."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"I believe the pricing is comparable to SaaS"
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"It is expensive and requires proper planning with strategy."
"It costs about 4,000 a year."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"Pricing is very high if you do a comparison with what is available in the market."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
9%
Outsourcing Company
14%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
Ask a question
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Also Known As

Citrix NetScaler Unified Gateway
Symantec VIP
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: September 2026.
913,924 professionals have used our research since 2012.