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Citrix uberAgent Monitoring vs ControlUp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix uberAgent Monitoring
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ControlUp
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Citrix uberAgent Monitoring is 0.7%, up from 0.2% compared to the previous year. The mindshare of ControlUp is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
ControlUp0.9%
Citrix uberAgent Monitoring0.7%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Optimizing user experience through comprehensive monitoring and real-time analytics
Citrix uberAgent Monitoring helps us optimize the end-user experience. It identifies slow applications, system bottlenecks, and offers network and latency analytics to detect network congestion and connection issues. It enhances the security of Citrix environments by providing valuable security insights. It integrates well with Splunk and Elastic Stack to provide real-time analytics. Additionally, it is useful for tracking Citrix log-ons and determining where delays are happening.
reviewer2717526 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 10,001+ employees
Delivers comprehensive and customizable system management with increased efficiency
The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix uberAgent Monitoring helps us optimize the end-user experience."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"ControlUp has a lot of automation in it; it detects problems and failures very well, and it's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
 

Cons

"Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack for visualization."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"It can be improved by including script-based scheduling."
"Most reports give information about the top 100 devices, but not all of the devices."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
 

Pricing and Cost Advice

Information not available
"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
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Top Industries

By visitors reading reviews
Healthcare Company
15%
Financial Services Firm
13%
Computer Software Company
8%
Government
8%
Financial Services Firm
14%
Healthcare Company
10%
Computer Software Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What needs improvement with Citrix uberAgent Monitoring?
Citrix uberAgent Monitoring currently does not have its own database and requires dependency on products like Splunk or Elastic Stack ( /products/elastic-stack-reviews ) for visualization. Some adv...
What is your primary use case for Citrix uberAgent Monitoring?
We primarily use Citrix uberAgent Monitoring ( /products/citrix-uberagent-monitoring-reviews ) for user experience monitoring, application performance tracking, and security insights on virtual and...
What advice do you have for others considering Citrix uberAgent Monitoring?
Fine-tuning is important for optimal results, and Citrix uberAgent Monitoring requires dependency on products like Splunk or Elastic Stack. Overall, I rate Citrix uberAgent Monitoring eight out of ...
What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
 

Overview

 

Sample Customers

Information Not Available
B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: December 2025.
881,082 professionals have used our research since 2012.