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CloudLock vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
CloudLock
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Cloud Access Security Brokers (CASB) (23rd)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
CloudLock1.0%
Netskope13.4%
Prisma Access by Palo Alto Networks12.5%
Other73.1%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
Cisco Umbrella9.3%
Prisma Access by Palo Alto Networks7.1%
Other73.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer779877 - PeerSpot reviewer
Senior Software Engineer with 501-1,000 employees
Screens sensitive data but it should be a bigger part of an end-user device
The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating an API to integrate into the agent app which need additional development effort. We have to integrate the source code into the system endpoint and make it as part of the connected app.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment. In today's world, a lot of users will remotely use the application. It screens all of the sensitive data. That data will really be as part of the environment that you do not want it to be part of. CloudLock is protection for sensitive data."
"The solution is very stable and reliable."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment."
"The cloud infrastructure is the solution's most valuable feature."
"It is a good CASB solution for protection of collaboration of content."
"CloudLock is a great solution if you use multiple cloud systems like Google, Salesforce, AWS, and so on, because you can scan all systems with one tool."
"It allows us to know where sensitive data is really stored and offers the ability to quarantine based on data types and sharing criteria."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"Zscaler Internet Access gives visibility, which is important to have, and the fact that it is usable everywhere is a significant advantage."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"There is no lag in service when accessing the internet."
"Because it is well integrated and mature, it's faster, cheaper, and better for the company."
"The initial setup is very straightforward."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The endpoint-type solution is an area that needs some improvement."
"The easiest device I have set up was the Barracuda line of products."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating a separate agent. We have to integrate the source code into the system endpoint and make it an agent."
"The solution needs to have better integration capabilities. I have a lot of customers asking about how they can integrate it better."
"Like all CASB products, this product also needs to expand its capabilities and features in order to increase scope of application."
"The only improvement is that it has to be a bigger part of an end-user device."
"As long as this issue exists, CloudLock or any other product is only a band-aid solution."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Zscaler Internet Access can improve by having more option for filtering policy which is currently only ip based (location policy)."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"I would really like to see the elimination of these confusing PAC files for how Zscaler Internet Access could be improved."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
Information not available
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Our monthly fee is around R3000."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"If we need any extra features, the price will increase."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Dominion Enterprises, Quality Distribution, Clark Construction Group LLC, Ahold, Middlesex Hospital, Austin Community College (ACC), Dominion Enterprises, The United States Holocaust Memorial Museum, Oakland Unified School District, Sunnova, Damballa, Financial Times, Boise State University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Microsoft and others in Cloud Access Security Brokers (CASB). Updated: September 2026.
913,683 professionals have used our research since 2012.