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Clumio vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
20th
Ranking in Cloud Backup
13th
Average Rating
9.2
Reviews Sentiment
5.5
Number of Reviews
7
Ranking in other categories
SaaS Backup (4th), AI IT Support (8th)
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Clumio is 1.1%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Clumio1.1%
MSP360 Backup1.1%
Other97.8%
Backup and Recovery
 

Featured Reviews

reviewer2845605 - PeerSpot reviewer
Senior Software Engineer at a outsourcing company with 10,001+ employees
Ransomware recovery has become validated and protects critical workloads across multiple accounts
The account onboarding process deploys around 20 IAM roles per account, which is heavy. Consolidating those or offering a slimmer permission set for read-only backup (versus full restore) would help with security review friction. Cross-account restore into a target account still requires manual steps for KMS. If Clumio could handle re-encrypting with the target account's CMK during restore rather than requiring Multi-Region Key pre-staging, that would save significant preparation time. Also, the restore API could surface better progress telemetry since right now, large RDS restores are a bit of a black box until they complete or fail. Finally, DocumentDB and MongoDB Atlas backup support would round out our stack nicely.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."
"Clumio has a straightforward setup"
"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."
"Clumio proved to be the most cost-effective option."
"We have been able to safely and securely save our backups off of AWS."
"Working with the Clumio/Commvault team has been a very good experience."
"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is simple to use and easy to configure."
"Provides connectivity to a lot of different cloud storage solutions."
"MSP360 Backup's most valuable feature is its backup interface."
 

Cons

"The account onboarding process deploys around 20 IAM roles per account, which is heavy."
"They need to improve their SQL backup services"
"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface could use some updating."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
 

Pricing and Cost Advice

Information not available
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
11%
Manufacturing Company
11%
Construction Company
9%
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
Price it against the cost of the alternative, not against native AWS Backup. Native backup is cheaper on paper but doesn't give you ransomware isolation. When you factor in the engineering time to ...
What needs improvement with Clumio?
The account onboarding process deploys around 20 IAM roles per account, which is heavy. Consolidating those or offering a slimmer permission set for read-only backup (versus full restore) would hel...
What advice do you have for others considering Clumio?
Invest time upfront in your Terraform module design for Clumio policies. Decide early whether backup frequency is controlled per environment or per caller because refactoring that later across many...
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Comparisons

 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
StratX
Find out what your peers are saying about Clumio vs. MSP360 Backup and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.