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CrossBrowserTesting vs IBM DevOps Test UI comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
IBM DevOps Test UI
Ranking in Functional Testing Tools
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Regression Testing Tools (13th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of IBM DevOps Test UI is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
IBM DevOps Test UI1.7%
CrossBrowserTesting1.3%
Other97.0%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
HZ
Lead Systems Tester at Government of Ontario, Canada
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear has excellent, informative webinars, so keep an eye out for those."
"The ability to choose from many devices is the best feature."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"I am able to continuously test my new releases across browser versions without issues."
"The technical support is good."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"It is 100% compatible with all sorts of database integrations and is compatible with all types of open source TFT-based applications, which makes it a great product to have."
"By automating regression test suites using this product, we were able to show time savings of more than 1200 hours in less than ONE year."
"Test automation is most valuable because it saves a lot of time."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"The most valuable feature is the UI component tester, which analyzes the changes in UI elements and allows me to automatically adapt and change my automation testing."
"IBM Rational Functional Tester is very contextual."
"The most valuable feature is the UI component tester."
"It helps in automation by using better object recognition as compared to other tools in the market."
 

Cons

"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"The "Getting Started" documentation for Selenium testing could be improved."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"If in the future there is no support for mobile applications, then we will be using it less."
"With version 8.5 we faced workspace crash issues frequently."
"If you look at today's current context, I wouldn't recommend RFT because there are far more advanced solutions and products available."
"It does not fully justify being a paid tool, and it needs improvement."
"The object repository used for identifying objects can be made better. It has been noticed that the RFT tool is unable to identify some objects, due to which we are unable to add them to the object repository."
"If the solution is running on Linux, there are some issues around application compatibility."
"The latest version has increased load time before testing can be run."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Outsourcing Company
19%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise5
 

Also Known As

No data available
IBM Rational Functional Tester
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Edumate
Find out what your peers are saying about CrossBrowserTesting vs. IBM DevOps Test UI and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.