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CrowdStrike Falcon Complete MDR vs SonicWall Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
SonicWall Managed Detection...
Ranking in Managed Detection and Response (MDR)
23rd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.0%, down from 12.1% compared to the previous year. The mindshare of SonicWall Managed Detection and Response is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.0%
SonicWall Managed Detection and Response0.4%
Other94.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Security monitoring has provided full incident visibility and enables rapid threat remediation
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and also integrate other firewalls such as Sophos and Palo Alto to enhance the MDR services. If there is any user who is using Palo Alto firewall and Trend Micro endpoint security, SonicWall Managed Detection and Response needs to manage that too, so SonicWall can also manage the same Palo Alto firewall and Trend Micro or Secure Right. In my experience with SonicWall Managed Detection and Response, it is functional, but they need to integrate such things to improve the MDR services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is user-friendly."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"The solution is quite stable, we find it reliable, it doesn't crash or freeze, there aren't bugs or glitches, and it's been good so far."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"The solution is easy to deploy and manage."
"With MDR, when we purchase SonicWall Managed Detection and Response, we have visibility of our incidents and our malicious behavior traffic, and not only the visibility, they can also remediate that same thing."
 

Cons

"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"Most of the incidents that it has detected are false positives."
"As of recent, their MITRE scores were not as good as in years past."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."
"It would be nice to have full-scale ESR reporting."
"In the CrowdStrike, you have some sort of limited information and for the in-depth information you need to take it, Carbon Black provides that particular thing on the first view."
"Occasionally, navigating it to try to find what you want can be challenging because there is so much information there."
"The customization could be tweaked."
"For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right."
 

Pricing and Cost Advice

"We pay $50,000 for the 200 endpoints we have."
"While the cost is relatively high, it is justified by the value it brings."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"The price of this solution is expensive compared to others solutions."
"We pay 40,000 euros to use this solution."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for SonicWall Managed Detection and Response?
I find the pricing good as per SonicWall Managed Detection and Response; they have given multiple features, so it is good, and we do not want to rate it low because it is a good product, so the pri...
What needs improvement with SonicWall Managed Detection and Response?
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and als...
What is your primary use case for SonicWall Managed Detection and Response?
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and remediation. If there are any logs generated, the malicious behavior log will be generated...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: July 2026.
908,858 professionals have used our research since 2012.