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CrowdStrike Falcon Complete MDR vs SonicWall Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
SonicWall Managed Detection...
Ranking in Managed Detection and Response (MDR)
23rd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.8%, down from 14.4% compared to the previous year. The mindshare of SonicWall Managed Detection and Response is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.8%
SonicWall Managed Detection and Response0.3%
Other92.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Security monitoring has provided full incident visibility and enables rapid threat remediation
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and also integrate other firewalls such as Sophos and Palo Alto to enhance the MDR services. If there is any user who is using Palo Alto firewall and Trend Micro endpoint security, SonicWall Managed Detection and Response needs to manage that too, so SonicWall can also manage the same Palo Alto firewall and Trend Micro or Secure Right. In my experience with SonicWall Managed Detection and Response, it is functional, but they need to integrate such things to improve the MDR services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Crowdstrike has better support than Carbon Black."
"The solution is quite flexible."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"The endpoint detection and response is very valuable."
"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"It is a stable solution."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"With MDR, when we purchase SonicWall Managed Detection and Response, we have visibility of our incidents and our malicious behavior traffic, and not only the visibility, they can also remediate that same thing."
 

Cons

"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"The licensing is a bit complex."
"We'd like the pricing to be a bit lower in the future."
"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right."
 

Pricing and Cost Advice

"We pay $50,000 for the 200 endpoints we have."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"This product is one of the more expensive ones on the market."
"At approximately €60 per machine, per year, I think that it's a good price point."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"Falcon Complete isn't too pricy."
"The average price is approximately $500 per customer."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your experience regarding pricing and costs for SonicWall Managed Detection and Response?
I find the pricing good as per SonicWall Managed Detection and Response; they have given multiple features, so it is good, and we do not want to rate it low because it is a good product, so the pri...
What needs improvement with SonicWall Managed Detection and Response?
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and als...
What is your primary use case for SonicWall Managed Detection and Response?
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and remediation. If there are any logs generated, the malicious behavior log will be generated...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
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