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CrowdStrike Falcon Complete MDR vs SonicWall Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
No ranking in other categories
SonicWall Managed Detection...
Ranking in Managed Detection and Response (MDR)
23rd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.3%, down from 9.4% compared to the previous year. The mindshare of SonicWall Managed Detection and Response is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.3%
SonicWall Managed Detection and Response0.4%
Other95.3%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Security monitoring has provided full incident visibility and enables rapid threat remediation
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and also integrate other firewalls such as Sophos and Palo Alto to enhance the MDR services. If there is any user who is using Palo Alto firewall and Trend Micro endpoint security, SonicWall Managed Detection and Response needs to manage that too, so SonicWall can also manage the same Palo Alto firewall and Trend Micro or Secure Right. In my experience with SonicWall Managed Detection and Response, it is functional, but they need to integrate such things to improve the MDR services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
"The prevention capabilities hold the utmost value."
"CrowdStrike Falcon Complete MDR has greatly improved my confidence in our organization's ability to respond to security incidents, knowing that CrowdStrike is there to help our organization with threats."
"The threat response from this solution is very comprehensive."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"CrowdStrike Falcon Complete MDR gives us very good peace of mind knowing that our organization is protected, and we have more eyes on our environment if any detections arise."
"Overall, I am very satisfied with CrowdStrike Falcon Complete MDR."
"With MDR, when we purchase SonicWall Managed Detection and Response, we have visibility of our incidents and our malicious behavior traffic, and not only the visibility, they can also remediate that same thing."
 

Cons

"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."
"My experience with pricing, setup costs, and licensing for CrowdStrike Falcon Complete MDR is that it is expensive."
"I have not been able to determine a return on investment as there are no concrete figures, such as time saved or fewer staff required, because I have always purchased additional modules and therefore the price has increased."
"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"The solution could use an on-demand scan feature."
"I have found customer support to be fairly good but it could be quicker."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right."
 

Pricing and Cost Advice

"It's expensive. Its price varies because it's a modular solution."
"CrowdStrike has a reasonable price."
"Falcon Complete could be a bit cheaper."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"There is a license needed to use the solution. The price of the solution is fair."
"The price of this solution is expensive compared to others solutions."
"The licenses are sold per user."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise23
Large Enterprise39
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
What is your experience regarding pricing and costs for SonicWall Managed Detection and Response?
I find the pricing good as per SonicWall Managed Detection and Response; they have given multiple features, so it is good, and we do not want to rate it low because it is a good product, so the pri...
What needs improvement with SonicWall Managed Detection and Response?
For improving SonicWall Managed Detection and Response, it has to integrate some more EDRs, such as Trend Micro and multiple OEMs, such as Secure Right. They need to integrate that as well, and als...
What is your primary use case for SonicWall Managed Detection and Response?
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and remediation. If there are any logs generated, the malicious behavior log will be generated...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
920,929 professionals have used our research since 2012.