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CrowdStrike Observability vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
23rd
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
25th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (26th), User Entity Behavior Analytics (UEBA) (14th)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.8%, up from 0.5% compared to the previous year. The mindshare of ManageEngine Log360 is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
CrowdStrike Observability0.8%
ManageEngine Log3601.4%
Other97.8%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The intelligence database provided by CrowdStrike is very impressive."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"It is nice to be able to monitor and to have notifications."
"If the client does not have much knowledge regarding the SOC and cyber, then ManageEngine Log360 is good because you can get default reports."
"The reports that you can run are really nice; they give you a lot of standard reports, which are nice, and the ability to run some custom ones, too."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."
"ManageEngine Log360 is not difficult to deploy."
"The support provided is fantastic, and ManageEngine Log360 provides the same capabilities that were being enjoyed with AlienVault while suiting the budget and providing what is needed."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
 

Cons

"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"Integration with Huawei should be more straightforward."
"Technical support received a rating of 4 out of 10."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con."
"The on-premises solution is very slow. When I move to another tab inside Log360 or in the SIEM, even if my system is running on 36 GB and with a high processor, it takes a lot of time to get into the alert page or the search page."
"On the PostgreSQL side, it was not parsing much, which required a lot of manual work."
"ManageEngine Log360 could be improved by including XDR, remediation and Sandbox."
"Most times log sheets are not assigned well."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"The support needs improvement."
"The integration with SharePoint and Teams should be improved."
 

Pricing and Cost Advice

Information not available
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"There is a cost for each feature used."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Affordable pricing is provided by the solution."
"ManageEngine Log360 is expensive compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
13%
Financial Services Firm
12%
Outsourcing Company
6%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about CrowdStrike Observability vs. ManageEngine Log360 and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.