CyberArk Identity vs Microsoft Entra Verified ID comparison

CyberArk and Microsoft are both solutions in the Customer Identity and Access Management (CIAM) category. CyberArk is ranked #6 with an average rating of 8.2, while Microsoft is ranked #8 with an average rating of 8.3. CyberArk holds a 3.3% mindshare in CIaA, compared to Microsoft’s 2.8% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 87% of Microsoft users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

3,891 Views
506 Comparison Views

96% willing to recommend

Microsoft Entra Verified ID

Read 8 Microsoft Entra Verified ID reviews

1,148 Views
482 Comparison Views

87% willing to recommend

CyberArk Identity

Microsoft Entra Verified ID

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

CyberArk Identity and Microsoft Entra Verified ID are competing products in the identity management space. While both have their strengths, Microsoft Entra stands out with its comprehensive identity verification features.

Features: CyberArk Identity excels in integration with tools, strong access control, and its ability to safeguard privileged accounts. It also supports robust single sign-on and multi-factor authentication. Microsoft Entra Verified ID focuses on comprehensive identity authentication, seamless integration with Active Directory, and effective fraud detection capabilities.

Room for Improvement: CyberArk Identity could enhance its cloud-native functionalities, streamline UI navigation, and improve initial deployment time for complex environments. Microsoft Entra Verified ID could refine its pricing model, enhance integration options outside of the Microsoft ecosystem, and reduce learning curve for first-time enterprise users.

Ease of Deployment and Customer Service: CyberArk Identity is noted for its straightforward deployment process and responsive customer support. Microsoft Entra Verified ID offers a cloud-based deployment model that enhances implementation speed, supported by extensive documentation and online resources.

Pricing and ROI: CyberArk Identity is competitively priced, providing a solid ROI for organizations focusing on security with clear cost structures. Microsoft Entra Verified ID has higher upfront costs, justified by its extensive feature set, yielding significant long-term ROI.

To learn more, read our detailed CyberArk Identity vs. Microsoft Entra Verified ID Report (Updated: February 2026).

Buyer's Guide

CyberArk Identity vs. Microsoft Entra Verified ID

February 2026

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Helped 882,961 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Customer Identity and Access Management (CIAM)

6th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (10th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd)

Microsoft Entra Verified ID

Ranking in Customer Identity and Access Management (CIAM)

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Microsoft Security Suite (20th)

Mindshare comparison

As of February 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of CyberArk Identity is 3.3%, down from 3.7% compared to the previous year. The mindshare of Microsoft Entra Verified ID is 2.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Market Share Distribution
Product	Market Share (%)
CyberArk Identity	3.3%
Microsoft Entra Verified ID	2.8%
Other	93.9%

Customer Identity and Access Management (CIAM)

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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MuhammadWaqar

IT Director at Interwood Mobel Pvt Ltd

Supports user management and authentication but needs simpler hybrid integration for broader adoption

I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions. An ease for hybrid integration would greatly help the technical teams. I believe the policy implementation is a little bit complex on the Microsoft side; there should be a simpler way to implement policies, utilizing standardized templates for compliance, such as industry-specific templates for the service industry, which would be helpful for HIPAA and other compliances.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I would rate CyberArk Identity a nine out of ten."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

"The support of CyberArk Identity is really good."

"CyberArk Identity is a mature product."

"CyberArk Identity is at the top."

"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."

"The initial setup of CyberArk Identity was straightforward."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

More CyberArk Identity pros

"Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?"

"I find Microsoft Dynamics 365 very easy and useful because most of the users on our end are using Microsoft, thus they are very familiar with the Microsoft Office stack, and some of SharePoint and Teams."

"The most valuable features of the solution are mainly in the areas of security and auditing."

"The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests."

"I like the Microsoft Authenticator app since it comes with two-factor authentication."

"I would recommend this solution to others because it's simple enough to deploy."

"Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users."

"The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID."

Cons

"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

"The user interface could be improved."

"One area for improvement is the complexity of the learning curve for new users."

"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."

"I'm not sure what needs improvement. It is a good platform."

"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."

"Integration or deployment is extremely difficult for CyberArk Identity."

More CyberArk Identity cons

"Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."

"The tool's expensive nature is an area of concern where improvements are required."

"There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in."

"There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms, as they could do better with the API, for example."

"While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial."

"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights."

"I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions."

"I have not really seen return on investment with Microsoft Entra Verified ID."

Pricing and Cost Advice

"CyberArk Identity is an expensive solution."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"The solution is cheap and I rate its pricing an eight out of ten."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"The pricing of CyberArk Identity is competitive."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

More CyberArk Identity pricing and cost advice

"If one is cheap and ten is very expensive, I rate the product price as seven."

"The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."

"I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Energy/Utilities Company

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	4

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

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What needs improvement with Microsoft Entra Verified ID?

It is hard for me to say how Microsoft Entra Verified ID can be improved. I really do not know the extent of how that can benefit everything. I am trying to learn that here at the Ignite conference.

See all answers

What is your primary use case for Microsoft Entra Verified ID?

My main use cases for Microsoft Entra Verified ID are verifying the end user saying who they are and being able to back that up with government-issued proof.

See all answers

What advice do you have for others considering Microsoft Entra Verified ID?

My organization has not implemented the Face Check feature yet; we are using YubiKeys. My organization's trust in digital interactions really has not changed since implementing Microsoft Entra Veri...

See all answers

Comparisons

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Compared 5% of the time

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Compared 13% of the time

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Compared 9% of the time

Microsoft Entra ID vs Microsoft Entra Verified ID

Compared 9% of the time

Microsoft Intune vs Microsoft Entra Verified ID

Compared 9% of the time

Microsoft Purview Data Governance vs Microsoft Entra Verified ID

Compared 9% of the time

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Product Reports

Buyer's Guide

CyberArk Identity

February 2026

Download CyberArk Identity product report

Buyer's Guide

Microsoft Entra Verified ID

February 2026

Download Microsoft Entra Verified ID product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID

Microsoft

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Information Not Available

Buyer's Guide

CyberArk Identity vs. Microsoft Entra Verified ID

February 2026

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