No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Microsoft Entra Verified ID enhances identity verification and user authentication, increasing confidence in secure logins.
The two-factor authentication feature through the Microsoft Authenticator app is highly appreciated by users.
The MFA number matching feature effectively prevents unauthorized access, ensuring users approve only genuine requests.
Microsoft Entra allows secure access to Azure and Office 365 and integrates well with existing applications to eliminate multiple IDs.
The single sign-on feature is considered a significant return on investment for users of Microsoft Entra Verified ID.

CONS

There is room for improvement in Microsoft Entra Verified ID's integration with other platforms, especially regarding the API.
The requirement for two-factor authentication when signing in from a different location creates friction and lacks personalization.
The tool's expensive nature and pricing concerns for larger customers need to be addressed.
Standard support is often not as responsive, with limited alternatives beyond the knowledge base.
Users face issues with the integration of Microsoft Entra Verified ID and MFA, where the process may sometimes fail, requiring users to sign out and log back in.
 

Microsoft Entra Verified ID Pros review quotes

Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
May 10, 2026
We saw a positive ROI with Microsoft Entra Verified ID, mainly through reduced manual identity verification effort and faster onboarding workflows.
MuhammadWaqar - PeerSpot reviewer
IT Director at Interwood Mobel Pvt Ltd
Nov 18, 2025
I find Microsoft Dynamics 365 very easy and useful because most of the users on our end are using Microsoft, thus they are very familiar with the Microsoft Office stack, and some of SharePoint and Teams.
Brad Owen - PeerSpot reviewer
Senior System Engineer at Prescriptive Data Solutions
Nov 19, 2025
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
Learn what your peers think about Microsoft Entra Verified ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Eric Rico - PeerSpot reviewer
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Nov 19, 2025
Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users.
SL
IT Manager at Calgary United Way
May 23, 2025
I would recommend this solution to others because it's simple enough to deploy.
reviewer2596338 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Nov 21, 2024
The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests.
GD
Virtualization Engineer at a computer software company with 11-50 employees
Nov 21, 2024
The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID.
IP
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Aug 2, 2024
The most valuable features of the solution are mainly in the areas of security and auditing.
Andy Yen - PeerSpot reviewer
Partner marketing at a computer software company with 10,001+ employees
Nov 27, 2023
I like the Microsoft Authenticator app since it comes with two-factor authentication.
 

Microsoft Entra Verified ID Cons review quotes

Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at a media company with 501-1,000 employees
May 10, 2026
From our experience, Microsoft Entra Verified ID could improve in third-party ecosystem adoption and integration flexibility with non-Microsoft IAM platforms.
MuhammadWaqar - PeerSpot reviewer
IT Director at Interwood Mobel Pvt Ltd
Nov 18, 2025
I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
Brad Owen - PeerSpot reviewer
Senior System Engineer at Prescriptive Data Solutions
Nov 19, 2025
I have not really seen return on investment with Microsoft Entra Verified ID.
Learn what your peers think about Microsoft Entra Verified ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Eric Rico - PeerSpot reviewer
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Nov 19, 2025
There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms, as they could do better with the API, for example.
SL
IT Manager at Calgary United Way
May 23, 2025
Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10.
reviewer2596338 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Nov 21, 2024
While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial.
GD
Virtualization Engineer at a computer software company with 11-50 employees
Nov 21, 2024
There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in.
IP
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Aug 2, 2024
The tool's expensive nature is an area of concern where improvements are required.
Andy Yen - PeerSpot reviewer
Partner marketing at a computer software company with 10,001+ employees
Nov 27, 2023
I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights.