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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft Entra Verified ID improves identity verification, enabling secure user authentication.
The integration with Microsoft Authenticator supports two-factor authentication, enhancing security.
The MFA number matching feature effectively prevents unauthorized access and phishing attempts.
Microsoft Entra Verified ID offers seamless integration with Active Directory and other applications, providing a unified user identification environment.
The single sign-on (SSO) feature delivers significant return on investment.

CONS

Microsoft Entra Verified ID needs improvement in integration with other platforms, including enhancements to the API.
Two-factor authentication practices create friction and lack personalization for end users.
The tool is considered expensive, with concerns about pricing for larger customers.
Standard support is often unresponsive, and there is a lack of easy provision for on-premises and hybrid environments.
Issues exist with integration between Microsoft Entra Verified ID and MFA, sometimes requiring users to sign out and log back in.
 

Microsoft Entra Verified ID Pros review quotes

MuhammadWaqar - PeerSpot reviewer
IT Director at Interwood Mobel Pvt Ltd
Nov 18, 2025
I find Microsoft Dynamics 365 very easy and useful because most of the users on our end are using Microsoft, thus they are very familiar with the Microsoft Office stack, and some of SharePoint and Teams.
Brad Owen - PeerSpot reviewer
Senior System Engineer at Prescriptive Data Solutions
Nov 19, 2025
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
Eric Rico - PeerSpot reviewer
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Nov 19, 2025
Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users.
Learn what your peers think about Microsoft Entra Verified ID. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
SL
IT Manager at Calgary United Way
May 23, 2025
I would recommend this solution to others because it's simple enough to deploy.
reviewer2596338 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Nov 21, 2024
The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests.
GD
Virtualization Engineer at a computer software company with 11-50 employees
Nov 21, 2024
The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID.
IP
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Aug 2, 2024
The most valuable features of the solution are mainly in the areas of security and auditing.
Andy Yen - PeerSpot reviewer
Partner marketing at a computer software company with 10,001+ employees
Nov 27, 2023
I like the Microsoft Authenticator app since it comes with two-factor authentication.
 

Microsoft Entra Verified ID Cons review quotes

MuhammadWaqar - PeerSpot reviewer
IT Director at Interwood Mobel Pvt Ltd
Nov 18, 2025
I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
Brad Owen - PeerSpot reviewer
Senior System Engineer at Prescriptive Data Solutions
Nov 19, 2025
I have not really seen return on investment with Microsoft Entra Verified ID.
Eric Rico - PeerSpot reviewer
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees
Nov 19, 2025
There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms, as they could do better with the API, for example.
Learn what your peers think about Microsoft Entra Verified ID. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
SL
IT Manager at Calgary United Way
May 23, 2025
Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10.
reviewer2596338 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Nov 21, 2024
While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial.
GD
Virtualization Engineer at a computer software company with 11-50 employees
Nov 21, 2024
There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in.
IP
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Aug 2, 2024
The tool's expensive nature is an area of concern where improvements are required.
Andy Yen - PeerSpot reviewer
Partner marketing at a computer software company with 10,001+ employees
Nov 27, 2023
I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights.