CyberArk Identity vs OpenText Identity Manager comparison

CyberArk and OpenText are both solutions in the Identity Management (IM) category. CyberArk is ranked #9 with an average rating of 8.2, while OpenText is ranked #17 with an average rating of 8.0. CyberArk holds a 2.0% mindshare in IAM, compared to OpenText’s 2.1% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

3,430 Views
995 Comparison Views

96% willing to recommend

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,564 Views
1,173 Comparison Views

87% willing to recommend

CyberArk Identity

OpenText Identity Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText Identity Manager and CyberArk Identity are products in the identity and access management sector, with CyberArk generally having the advantage due to its expansive features and investment value, despite OpenText's strengths in cost-effectiveness and customer service.

Features: OpenText Identity Manager excels in identity governance, with robust automation for managing identity lifecycle processes, compliance focus, and integration capabilities for on-premise Active Directory. CyberArk Identity's notable features include privileged access management, advanced security measures with proactive threat detection, and strong integrations with platforms like UiPath and Microsoft Defender.

Room for Improvement: OpenText Identity Manager could enhance its deployment process and simplify initial configuration. It might benefit from more intuitive interfaces and faster integration. CyberArk Identity's pricing structure and usage report generation need refinement, along with easier tracking of user activities across applications and detailed logging enhancements.

Ease of Deployment and Customer Service: CyberArk Identity simplifies deployment with straightforward integration in IT environments and provides reliable customer service. OpenText Identity Manager, while offering extensive support, may present a more intricate deployment process needing improvement in initial setup simplification.

Pricing and ROI: OpenText Identity Manager offers a more cost-effective option with lower initial costs, leading to a quicker perceived ROI. CyberArk Identity justifies its higher costs through extensive feature sets, advanced security offerings, and long-term savings in risk reduction and improved security, leading to favorable ROI outcomes.

To learn more, read our detailed CyberArk Identity vs. OpenText Identity Manager Report (Updated: December 2025).

Buyer's Guide

CyberArk Identity vs. OpenText Identity Manager

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Identity Management (IM)

9th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

OpenText Identity Manager

Ranking in Identity Management (IM)

17th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (9th)

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of CyberArk Identity is 2.0%, up from 1.7% compared to the previous year. The mindshare of OpenText Identity Manager is 2.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
CyberArk Identity	2.0%
OpenText Identity Manager	2.1%
Other	95.9%

Identity Management (IM)

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

Read full review

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."

"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."

"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."

"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."

"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."

"The support of CyberArk Identity is really good."

"The initial setup of CyberArk Identity was straightforward."

More CyberArk Identity pros

"NetIQ does not have a limit on the number of users."

"I like the eDirectory feature."

"The product is easy to use."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

More OpenText Identity Manager pros

Cons

"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."

"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"More integrations would be better."

"The user interface could be improved."

"The reporting functionality is somewhat complicated."

"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."

More CyberArk Identity cons

"The interface is old and outdated, and the design software seems archaic."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"The vendor must provide an easier console for configuring things for smaller customers."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"The integrations must be made easier."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

More OpenText Identity Manager cons

Pricing and Cost Advice

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"There is an initial license and then there is a subscription needed."

"CyberArk Identity is an expensive solution."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

More CyberArk Identity pricing and cost advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The solution is quite affordable."

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

Comparisons

Microsoft Entra ID vs CyberArk Identity

Compared 10% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 10% of the time

Okta Platform vs CyberArk Identity

Compared 6% of the time

Microsoft Intune vs CyberArk Identity

Compared 6% of the time

Ping Identity Platform vs CyberArk Identity

Compared 5% of the time

More CyberArk Identity Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 16% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 12% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

CyberArk Identity

January 2026

Download CyberArk Identity product report

Buyer's Guide

OpenText Identity Manager

January 2026

Download OpenText Identity Manager product report

Also Known As

Idaptive

Novell Identity Manager

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Sheetz

Buyer's Guide

CyberArk Identity vs. OpenText Identity Manager

December 2025

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