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CyberArk IGA Powered by Zilla vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
11th
Ranking in Identity Governance Administration (IGA)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th)
OpenText Identity Manager
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of CyberArk IGA Powered by Zilla is 2.0%, up from 1.5% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
CyberArk IGA Powered by Zilla2.0%
OpenText Identity Manager2.0%
Other96.0%
Identity Management (IM)
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Automated access reviews have reduced hidden bot risks and create audit evidence seamlessly
CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent. It creates audit and compliance evidence easily, which previously required substantial manual effort, but now the process has become very straightforward. The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges. We are able to easily gather all the details required by the audit team, and that is one of the best aspects. Additionally, being cloud-based means it is very easy to scale up without much downtime compared to our previous on-premises solution. CyberArk IGA Powered by Zilla has positively impacted our organization by significantly reducing manual effort. We previously had many unnoticed non-human accounts that we could not deactivate due to their large number, but now that timeframe has drastically decreased, which is one of the greatest advantages. The AI-driven access reviews and automatic generation of compliance and audit documents are among the best features.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk IGA Powered by Zilla's access reviews, audit report generation, and compliance features are excellent."
"When we implemented CyberArk IGA Powered by Zilla, we definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise."
"The features of CyberArk IGA Powered by Zilla that I have found the most valuable include credential masking, time-bound access, and using it for the approval of workflows and audit trails for compliance-related tasks."
"After implementing CyberArk IGA Powered by Zilla, it puts the organization at a very high security level by reducing risk and threats to platforms."
"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"It helps users work from anywhere, regardless of their location or country. Users do not need to be in their office geo-location to access applications or resources, which provides flexibility for accessing applications wherever they are."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The product is easy to use."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"The stability of the NetIQ Identity Manager is good."
 

Cons

"Improvement suggestions for CyberArk include addressing the on-premises deployment processes, which require a very skilled engineer to handle because of the complexity of the environments involved."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"I believe CyberArk IGA Powered by Zilla can be improved by simplifying the workflow and the UI for managing access requests and approvals."
"The first thing that can be improved is the central admin console."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"The integrations must be made easier."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
 

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Security Firm
19%
Financial Services Firm
14%
Retailer
6%
Insurance Company
5%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
 

Also Known As

Zilla Security
Novell Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Sheetz
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. OpenText Identity Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.