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CyberArk Secure Cloud Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
CyberArk Secure Cloud Access
Ranking in Cloud Access Security Brokers (CASB)
17th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Cloud Infrastructure Entitlement Management (CIEM) (8th)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
AG
Works at Airtel Africa PLC
Ensures high availability and robust security for critical sectors
CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal or the frontend, the admin team must directly engage the vendor, which can be time-consuming. It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"The console is cloud-based, which is something I really appreciate."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"It was a very easy product to install. It can be deployed very fast."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"CyberArk Secure Cloud Access offers unmatched security features, essential for critical sectors like finance and banking."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
 

Cons

"Its pricing could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The dashboards for local use could be better."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal or the frontend, the admin team must directly engage the vendor, which can be time-consuming."
"Their next release should provide solutions for the mobile environment."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."
"They could add more flexibility and improve product performance."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
Information not available
"It's pricey, it's not cheap. But you get what you pay for."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"We have to pay additional costs for maintenance and support services."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"The licensing cost is about 18,000 euros."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
No data available
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for CyberArk Secure Cloud Access?
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other pr...
What needs improvement with CyberArk Secure Cloud Access?
CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal o...
What is your primary use case for CyberArk Secure Cloud Access?
I use CyberArk Secure Cloud Access ( /products/cyberark-secure-cloud-access-reviews ) for managing privileged access ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: January 2026.
881,757 professionals have used our research since 2012.