Dell NetWorker vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #8 with an average rating of 7.6, while MSP360 is ranked #56. Dell Technologies holds a 1.3% mindshare in BRS, compared to MSP360’s 1.0% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell NetWorker

Read 86 Dell NetWorker reviews

5,482 Views
5,043 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,087 Views
1,914 Comparison Views

100% willing to recommend

Dell NetWorker

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and MSP360 Backup are both powerful data protection solutions. MSP360 Backup seems to have the upper hand in overall user satisfaction and features, despite its higher cost.

Features: Dell NetWorker offers comprehensive data protection, compatibility with various environments, and scalability. MSP360 Backup offers flexible storage options, intuitive backup management, and robust security.

Room for Improvement: Dell NetWorker needs to address complex configurations and performance issues. MSP360 Backup needs improved technical support and more detailed documentation.

Ease of Deployment and Customer Service: Dell NetWorker's deployment is more intricate, requiring expert assistance. MSP360 Backup has a simpler setup process but mixed feedback on customer service.

Pricing and ROI: Dell NetWorker has high setup costs and a longer time to realize ROI. MSP360 Backup is cost-effective with a faster ROI, appealing to budget-conscious users.

To learn more, read our detailed Dell NetWorker vs. MSP360 Backup Report (Updated: April 2026).

Buyer's Guide

Dell NetWorker vs. MSP360 Backup

April 2026

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Helped 887,041 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

8th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

56th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.3%, down from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell NetWorker	1.3%
MSP360 Backup	1.0%
Other	97.7%

Backup and Recovery

Featured Reviews

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

Has supported flexible multi-platform backups and improved over time

Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."

"Customer Service: It is great; EMC support is one of the best."

"Dell's technical support are quite helpful with straightforward issues."

"Anybody could drive the GUI."

"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."

"In summary, this is a good product and I recommend it."

"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."

"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."

More Dell NetWorker pros

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It has allowed me to implement a cost effective, highly configurable solution."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The most valuable feature of MSP360 Backup is its reliability."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Provides connectivity to a lot of different cloud storage solutions."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

More MSP360 Backup pros

Cons

"Since the product is not on the front banner of Dell, the support may not be the best."

"Its console UI should be better. It should also have more out-of-the-box reporting functionalities."

"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."

"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."

"In older versions, the graphical user interface isn't so good."

"We pretend to start image backups from VMware, but we are also working with Xen and RHEV, and this product doesn't support those platforms."

"The graphical user interface (GUI) of NetWorker needs improvement."

"The user interface needs some work. It would be beneficial to have a single user interface for all of the features."

More Dell NetWorker cons

"The other issue is that I don't like the implementation of the SQL backup."

"The interface could use some updating."

"The restore time could improve. When we had an issue the restore time was lengthy."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."

More MSP360 Backup cons

Pricing and Cost Advice

"The price of the solution could be lower, it is expensive."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The pricing of this solution is very good."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"The price is a little on the high side, but it's reliable and provides a good service."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"Low cost is key."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

More Dell NetWorker pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Comms Service Provider

12%

Government

Manufacturing Company

Financial Services Firm

12%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	33
Large Enterprise	38

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell NetWorker?

Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...

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What needs improvement with Dell NetWorker?

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Comparisons

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 16% of the time

Veeam Data Platform vs Dell NetWorker

Compared 10% of the time

Dell PowerProtect Data Domain vs Dell NetWorker

Compared 6% of the time

Commvault Cloud vs Dell NetWorker

Compared 5% of the time

Rubrik vs Dell NetWorker

Compared 4% of the time

More Dell NetWorker Competitors

Veeam Data Platform vs MSP360 Backup

Compared 4% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Dell NetWorker

April 2026

Download Dell NetWorker product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

NetWorker

Cloudberry Backup

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

StratX

Buyer's Guide

Dell NetWorker vs. MSP360 Backup

April 2026

Free Report: Dell NetWorker vs. MSP360 Backup

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