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Dell RecoverPoint for Virtual Machines vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell RecoverPoint for Virtu...
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (45th), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Dell RecoverPoint for Virtual Machines is 4.9%, up from 4.0% compared to the previous year. The mindshare of MSP360 Backup is 2.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Dell RecoverPoint for Virtual Machines4.9%
MSP360 Backup2.1%
Other93.0%
Disaster Recovery (DR) Software
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Offers replication flexibility across multiple environments, including local centers and secondary sites
It offers key features like any point-in-time recovery without needing scheduled snapshots. It allows for automated VM protection during processes like failover and testing, and it offers replication flexibility across multiple environments, including local centers and secondary sites. It also provides IP address management when network configurations differ across sites.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workload can be moved directly if the disaster site is the main site."
"The most valuable features are the data center recovery administration and the time of recovery."
"Continuous replication with lower RTO and RPO is the most innovative feature, and its tight integration with VMware for VMware VMs is also valuable."
"One of the standout features of Dell RecoverPoint for Virtual Machines is its real-time data protection capability."
"The speed and the footprint the solution uses regarding storage are great."
"RecoverPoint replicates workloads fast."
"The solution is quite stable. We haven't experienced any kind of bug or glitch. We haven't experienced crashes."
"The installation is straightforward if the version you have is compatible with your infrastructure."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The UI is pretty good; it's very simple and very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"Technical support is very good."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The initial setup is very easy. It's not overly complex."
 

Cons

"The solution currently supports only VMware."
"Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover."
"There is a problem with the solution's architecture. First of all, it requires double the resources on the virtual environment to set up one environment."
"The solution is not easy to use. It's actually quite hard. If it could be simplified it might be better for the end user."
"The solution's technical team has enough skills, but the process can get complicated with the time you get connected with the L3 support."
"It would be good to have a critical application on the customer side."
"In some cases, the response times could improve, but we haven't had issues with their support."
"The price of this product could be lower."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"The solution's pricing is very high."
"The other issue is that I don't like the implementation of the SQL backup."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The restore time could improve. When we had an issue the restore time was lengthy."
 

Pricing and Cost Advice

"This is not a very cheap solution and compared to others, it is expensive."
"There is a license required for this solution and the pricing depends on how many virtual machines you have."
"This is an expensive product."
"The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven."
"It was a part of a backup solution. So, it was free for us."
"Pricing-wise, it is pretty much fair for any customer who only has a VMware environment. Licensing is based on the number of VMs that you want to protect at any given point in time. Licensing is not based on size."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Dell EMC RecoverPoint for Virtual Machines?
Although we can change the IP address, it would be good to have some other sort of orchestration to make life easier to manage when we failover.
What is your primary use case for Dell EMC RecoverPoint for Virtual Machines?
I was actually just having a quick look to compare some solutions, but we are going to stick with what we currently have, which is Dell RecoverPoint for Virtual Machines ( /products/dell-recoverpoi...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods
StratX
Find out what your peers are saying about Dell RecoverPoint for Virtual Machines vs. MSP360 Backup and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.