Druva inSync vs MSP360 Backup comparison

Druva and MSP360 are both solutions in the Cloud Backup category. Druva is ranked #15 with an average rating of 7.4, while MSP360 is ranked #42 with an average rating of 7.0. Druva holds a 2.5% mindshare in CB, compared to MSP360’s 0.9% mindshare. Additionally, 85% of Druva users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Druva inSync

Read 18 Druva inSync reviews

3,027 Views
2,603 Comparison Views

85% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
870 Comparison Views

100% willing to recommend

Druva inSync

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Druva inSync and MSP360 Backup are competitive in data protection. Druva inSync leads in support and pricing, while MSP360 Backup shines in features for capability-focused buyers.

Features: Druva inSync provides robust data loss prevention, rapid deployment, and enterprise application integration. MSP360 Backup offers flexible cloud-based backup solutions, strong encryption, and extensive platform support, catering to varied cloud environments.

Room for Improvement: Druva inSync could improve by extending data retention periods and reducing endpoint user update effects. MSP360 Backup may enhance user interface intuitiveness, streamline advanced configuration settings, and offer more granular restore options to boost user satisfaction.

Ease of Deployment and Customer Service: Druva inSync simplifies deployment with cloud integration and strong remote management, backed by responsive customer service. MSP360 Backup benefits from straightforward installation but may challenge less tech-savvy teams with its flexible deployment options.

Pricing and ROI: Druva inSync offers competitive pricing with high ROI through scalable subscriptions. MSP360 Backup's higher upfront cost is offset by its feature-rich offering, justifying the investment for feature-driven deployments.

To learn more, read our detailed Druva inSync vs. MSP360 Backup Report (Updated: July 2025).

Buyer's Guide

Druva inSync vs. MSP360 Backup

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva inSync

Ranking in Cloud Backup

15th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

SaaS Backup (6th)

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Disaster Recovery (DR) Software (30th), MSP Backup (5th)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Druva inSync is 2.5%, down from 2.9% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Ahmad Mohammed EL-DADA

Manager, Information Technology at KUN Sports

Provides server-side and backend application support but needs better interface

The last update made the interface look somewhat unfamiliar to users. Data recovery was technically flawless at some point. However, an update after a merger changed things. The current procedure for data encryption is not as straightforward as before, and we're facing some challenges. Specifically, one user encrypted their data, and since they have left the company, we cannot decrypt it. This has resulted in a loss of access to that data.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery aspect of the solution is its most valuable feature."

"The initial setup is straightforward."

"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."

"Our customers do not need to purchase third party storage or a separate server for data backup."

"It is simple to implement and use. It's very flexible."

"On a scale of 1-10, I rate this solution a 10."

"If you are looking for a backup solution, go with Druva because it's quite simple."

"All the data is well encrypted. In addition, the data is split into pieces so that if an endpoint is attacked or compromised with any kind of ransomware, the compromised machine can be relocated or restored. All the data that was previously backed up can be restored from the cloud. It has a lot of security features. Druva currently offers only the cloud version on AWS. Being a cloud solution, Druva goes by a lot of security compliances and provides a security portfolio. People are very skeptical of the data security in cloud solutions, and Druva has given consideration to that. It has some good geo-location features. If a machine is lost, when the machine is switched on and connected to the internet, that machine can be geo-located and tracked. It also has got the geo-wipeout feature. If someone tries to take out the data from a lost machine, they won't be able to do that. The moment an IT admin comes to know that the machine is no longer with a user, he or she can auto-run the geo-wipeout feature so that the data cannot be read by any third party. Duality replication is a unique thing about this solution. Everybody's data is not backed up if the data is common. Similar data is not backed up from other machines. The data backup also happens very smoothly. The bandwidth choking is very less. When the data is getting backed up, the users do not even get to know. There is no impact even when the users are not using high-speed bandwidth."

More Druva inSync pros

"General ease of use and performance of the Windows version is the most valuable feature."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

Cons

"The product needs to improve its support."

"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."

"The solution takes a lot of time during restoration."

"To make Druva inSync better, they can implement additional DLP."

"The speed could be better."

"The user quota is an area that needs to be improved."

"The support team generally needs to be more proactive with technical and general suggestions."

"I would like to see security improved in the next release."

More Druva inSync cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution's pricing is very high."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

Pricing and Cost Advice

"The pricing of Druva inSync is very high as compared to other cloud backup solutions."

"The price is quite good, It's approximately $4000.00 per user for one year."

"Out of all the solutions we evaluated, Druva inSync was the most affordable."

"The pricing is thirty-five dollars per year or three dollars per month per user."

"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."

"The pricing is good."

"Once you decide to go with this product the cost can be worked out with the vendor."

"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."

More Druva inSync pricing and cost advice

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

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865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Druva inSync?

Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...

See all answers

What is your experience regarding pricing and costs for Druva inSync?

Pricing is average, but compared to the other solution, they need to revise their price list.

See all answers

What needs improvement with Druva inSync?

Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

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Compared 23% of the time

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Compared 15% of the time

Veeam Data Cloud for Microsoft 365 vs Druva inSync

Compared 9% of the time

Veeam Data Platform vs Druva inSync

Compared 7% of the time

Druva Phoenix vs Druva inSync

Compared 6% of the time

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Compared 18% of the time

Veeam Data Platform vs MSP360 Backup

Compared 17% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 11% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

NinjaOne vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Druva inSync

August 2025

Download Druva inSync product report

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Also Known As

inSync

Cloudberry Backup

Overview

Druva inSync is a comprehensive data protection and governance platform that enables organizations to securely backup, recover, and manage their critical data.

With its cloud-native architecture, inSync offers scalable and efficient data protection across endpoints, cloud applications, and servers. It provides automated backups, ensuring that data is always protected and easily recoverable in case of any data loss or system failure.

In addition, inSync offers advanced data governance capabilities, allowing organizations to enforce data retention policies, monitor data usage, and comply with regulatory requirements.

With its intuitive user interface and robust security features, Druva inSync is the ideal solution for organizations looking to safeguard their data and ensure business continuity.

Druva

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.

StratX

Buyer's Guide

Druva inSync vs. MSP360 Backup

July 2025

Free Report: Druva inSync vs. MSP360 Backup

Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: July 2025.

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