No more typing reviews! Try our Samantha, our new voice AI agent.

DX Performance Management vs NinjaOne comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
40th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), DX NetOps (2nd)
NinjaOne
Ranking in Network Monitoring Software
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (2nd)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
DX Performance Management0.7%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service is top-notch."
"The reporting feature has allowed us to quickly share information with customers, keeping them up to date on critical devices that are being monitored."
"Scalability is the reason we bought the product to begin with; it was designed from the ground up for carrier-grade services, and we are in effect an MSP ourselves, so we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible, and this was the only solution that we really considered at that level."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"It makes things faster when we have our network operations center, they can look at their dashboards that we've created for them, and they can see problems immediately."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive."
"The technical support from CA Performance Management was very good."
"Spectrum is very good at monitoring all network faults and configurations."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"The installation is easy, it only took two minutes."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"NinjaOne is a great product. It is working and it is always developing."
"The customer support at NinjaOne is excellent, rated ten out of ten."
 

Cons

"This solution is not very scalable."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"What we want to see: More integration inside of Spectrum and integration of role-based access."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"I would say the initial setup is complex."
"One of the greatest challenges we have encountered are the polling cycles."
"NinjaOne's dashboard could be easier to use."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"NinjaOne's pricing and user interface needs improvement."
"Lacks sufficient integrations with other PSAs."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
 

Pricing and Cost Advice

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"The tool's pricing is based on the number of network devices."
"I like the licensing model because it's device-based."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
"We currently pay $1.20 per device on a monthly basis."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"Its pricing is great."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
25%
Construction Company
13%
Financial Services Firm
9%
Healthcare Company
8%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Status Pros, Mitchell and Company
Find out what your peers are saying about DX Performance Management vs. NinjaOne and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.