DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

"Again, I can not say enough the cohesiveness of the product; it's not multiple different piecemeal products that have to be configured to work together, it's all one product under the hood, and it does what it says it does."

"It has provided insight on almost all our information system components/layers using a single unified solution."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"It has a good learning curve for someone even if he doesn't have experience with server monitoring tools."

"We are transitioning to a proactive monitoring; by using thresholds and predictive analysis, we are reducing incidents."

"CA UIM Solution is very easy and fast to use, it offers both agent-base and agent less monitoring options."

"You really do get a lot in return, especially when you have a highly heterogeneous environment."

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"It is customer-centric; customers can access the event list from their location or desktop and view the event, with no need to go and connect to any other server and run events to have a view of all the events happening in the environment."

"Offers very good event/alert drill-down and statistical reporting capabilities."

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."

"It is an easy-to-use solution."

"Overall, this is a great tool and one that I recommend but it depends on the cost."

"Difficult to implement ( more resource and timing) but flexibility in implementation."

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"The main complaint with the tool is we are attempting to migrate off of SCOM and the management packs that SCOM has for Exchange (ED and SharePoint) it does not look like UIM and can't necessarily compete with those."

"The reporting part could be improved."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"They need to work on the user interface. It's not with the times, it's not real intuitive, and you really need to work with it to figure out where things are."

"Some versions of the UIM HUB probe are unstable and causes the HUB tunneling to stop responding."

"It needs to be easier to implement because right now it requires consultants to help with that."

"The first level has not been the most helpful, but maybe a lot of our issues just require higher engineers."

"It is a little complex to use versus other softwares."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

"The cost of the product is quite high. They should work to adjust their pricing models."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"The cost of the product is quite high. They should work to adjust their pricing models."

"Its technical support team takes longer to reply."

"Yes often problems appear after resolving a previous one."

"Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI."

"The web portal and typical event controls are a little outdated."

"CAD $400,000 annually."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"Reasonable setup cost and licensing prices."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"You have to have the right level of budget to afford this solution."

"It is a costly solution."

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."