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DX Unified Infrastructure Management vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (55th), Server Monitoring (20th), IT Infrastructure Monitoring (36th), Cloud Monitoring Software (29th), AIOps (23rd)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. DX Unified Infrastructure Management is designed for IT Infrastructure Monitoring and holds a mindshare of 1.5%, up 0.7% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 7.4% mindshare, down 9.7% since last year.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
Zabbix4.9%
Datadog3.7%
Other89.9%
IT Infrastructure Monitoring
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool OMNIbus7.4%
SCOM9.6%
OpenText AI Operations Management8.2%
Other74.8%
Event Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Aids in network performance monitoring and management
I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management.  The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"UIM met everything we needed and more when you consider other areas and departments with whom we work closely."
"It provides us with infrastructure availability and application availability."
"Basically, the most valuable feature is the ability to scale and quickly allow us to deploy an infrastructure management solution to our clients in a very timely manner, across the board, using many different technologies; so, storage, databases, OSs, and synthetic monitoring, things like that."
"The technical support is very good, as we work closely with a dedicated project manager from CA who provides weekly status checks, troubleshooting, and responds to tickets fairly quickly."
"Flexibility – in the sense that it allows me to monitor our IT infrastructure and application in a very holistic manner."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Since we have gone live, it has been extremely stable."
"UIM is easy to use and configure and easy to implement and to get up and running out of the box."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"The most valuable feature is the event management capability."
"The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways, and most importantly, it can communicate with many network components without requiring any medium connectors."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
 

Cons

"Although the products is easy to deploy, the implementation effort is still inconsistent."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"There also seems to be a bug where the entire Nimsoft Server config gets corrupted during a reboot."
"It needs more report capabilities; things that make it easier to find them. It needs a central, global, point of view for inventory."
"Communication errors with most of the servers."
"The main complaint with the tool is we are attempting to migrate off of SCOM and the management packs that SCOM has for Exchange (ED and SharePoint) it does not look like UIM and can't necessarily compete with those."
"I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console. It is close, but it is not there yet."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Yes often problems appear after resolving a previous one."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
"A lot can be improved in this product considering the performance."
"The web portal and typical event controls are a little outdated."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"Its technical support team takes longer to reply."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
16%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
22%
Computer Software Company
12%
Construction Company
6%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about Zabbix, Datadog, Splunk and others in IT Infrastructure Monitoring. Updated: July 2026.
908,877 professionals have used our research since 2012.