DX Unified Infrastructure Management vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the AIOps category. Broadcom is ranked #26, while Zenoss is ranked #25. Broadcom holds a 1.8% mindshare in AIOP, compared to Zenoss’s 1.7% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

4,418 Views
707 Comparison Views

92% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,607 Views
391 Comparison Views

100% willing to recommend

DX Unified Infrastructure M...

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and DX Unified Infrastructure Management compete in infrastructure management. Zenoss Cloud demonstrates superior features and ease of deployment, while DX Unified Infrastructure Management excels in pricing and ROI.

Features: Zenoss Cloud offers comprehensive monitoring capabilities, real-time analytics, and real-time insights. DX Unified Infrastructure Management provides robust infrastructure management, scalability, and consistent performance.

Room for Improvement: Zenoss Cloud users suggest improving integration capabilities, reporting tools, and documentation. DX Unified Infrastructure Management users request better documentation, a more intuitive setup process, and enhanced user interface.

Ease of Deployment and Customer Service: Zenoss Cloud is highlighted for its straightforward deployment process and responsive customer support. DX Unified Infrastructure Management has a steeper learning curve but also provides strong customer service.

Pricing and ROI: Zenoss Cloud users find the initial setup costly but justify it with high ROI. DX Unified Infrastructure Management is praised for more affordable pricing and consistent ROI.

To learn more, read our detailed DX Unified Infrastructure Management vs. Zenoss Cloud Report (Updated: March 2026).

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

March 2026

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Helped 884,976 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

65th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

47th

Ranking in Cloud Monitoring Software

37th

Ranking in AIOps

26th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

75th

Ranking in Server Monitoring

24th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Cloud Monitoring Software

42nd

Ranking in AIOps

25th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (26th), Event Monitoring (13th), Container Monitoring (7th)

Mindshare comparison

As of March 2026, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 1.8%, up from 0.5% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Mindshare Distribution
Product	Mindshare (%)
Zenoss Cloud	1.7%
DX Unified Infrastructure Management	1.8%
Other	96.5%

AIOps

Featured Reviews

Kc Njokuoma

Solution Architect at SA Consulting

Helps us provide visibility into network performance, capacity planning, and cost analysis

Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Basically, the most valuable feature for us is that the dashboard is easy to use as it aggregates all data."

"Pricing is one of the lowest for such a product in the market; if you have an experienced tools administrator you may want to go with this product over any other market product considering the cost efficiency."

"It has provided insight on almost all our information system components/layers using a single unified solution."

"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."

"Optimizes delivery of managed IT services with CA Nimsoft Monitor."

"It provides us with great detailed information that can be easily reported and delivered to customers."

"It is easy to implement but requires good planning."

"DX UIM is scalable."

More DX Unified Infrastructure Management pros

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

"It is the most flexible solution of this type, but it takes time to adapt."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"Overall, it's a great solution, and I consider it to be one of the best."

"With this solution, they can have one million users at the same time with no crashes."

"It is very cost-effective compared to the tools I worked with in the past."

More Zenoss Cloud pros

Cons

"I would like to see improvements in the maintenance mode area."

"UIM does have a large initial learning curve for new users, and you must learn the basic architecture."

"The dashboards need to be improved."

"We would like the navigation of this solution to be more user-friendly for our system administrators."

"The automated discovery tools have come a long way in the past few years, but it would be nice if that same tool could also pull systems configuration information as well."

"The UIM product is playing catch-up. They are not there yet to do a lot of the next-level things that we need them to do."

"Customer support is good, but sometimes needs bit of urgency from a CA engineer to look at the issue."

"I would probably like to see more out-of-the-box solutions that I don't have to individually go into, configure and set up myself."

More DX Unified Infrastructure Management cons

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

More Zenoss Cloud cons

Pricing and Cost Advice

"CAD $400,000 annually."

"Reasonable setup cost and licensing prices."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Marketing Services Firm

10%

Performing Arts

10%

Manufacturing Company

10%

Performing Arts

10%

Computer Software Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	20
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

See all answers

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 5% of the time

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Compared 5% of the time

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Compared 3% of the time

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Compared 3% of the time

Splunk AppDynamics vs Zenoss Cloud

Compared 3% of the time

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

March 2026

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

Zenoss Cloud

February 2026

Download Zenoss Cloud product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Cloud Monitoring, Zenoss Service Dynamics

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

March 2026

Free Report: DX Unified Infrastructure Management vs. Zenoss Cloud

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