DX Unified Infrastructure Management vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the AIOps category. Broadcom is ranked #25, while Zenoss is ranked #24. Broadcom holds a 1.5% mindshare in AIOP, compared to Zenoss’s 1.4% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

2,955 Views
414 Comparison Views

92% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,016 Views
302 Comparison Views

100% willing to recommend

DX Unified Infrastructure M...

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and DX Unified Infrastructure Management compete in infrastructure management. Zenoss Cloud demonstrates superior features and ease of deployment, while DX Unified Infrastructure Management excels in pricing and ROI.

Features: Zenoss Cloud offers comprehensive monitoring capabilities, real-time analytics, and real-time insights. DX Unified Infrastructure Management provides robust infrastructure management, scalability, and consistent performance.

Room for Improvement: Zenoss Cloud users suggest improving integration capabilities, reporting tools, and documentation. DX Unified Infrastructure Management users request better documentation, a more intuitive setup process, and enhanced user interface.

Ease of Deployment and Customer Service: Zenoss Cloud is highlighted for its straightforward deployment process and responsive customer support. DX Unified Infrastructure Management has a steeper learning curve but also provides strong customer service.

Pricing and ROI: Zenoss Cloud users find the initial setup costly but justify it with high ROI. DX Unified Infrastructure Management is praised for more affordable pricing and consistent ROI.

To learn more, read our detailed DX Unified Infrastructure Management vs. Zenoss Cloud Report (Updated: December 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

70th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

49th

Ranking in Cloud Monitoring Software

42nd

Ranking in AIOps

25th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Ranking in Server Monitoring

26th

Ranking in IT Infrastructure Monitoring

52nd

Ranking in Cloud Monitoring Software

43rd

Ranking in AIOps

24th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (28th), Event Monitoring (13th), Container Monitoring (7th)

Mindshare comparison

As of January 2026, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.5% compared to the previous year. The mindshare of Zenoss Cloud is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Market Share Distribution
Product	Market Share (%)
Zenoss Cloud	1.4%
DX Unified Infrastructure Management	1.5%
Other	97.1%

AIOps

Featured Reviews

Kc Njokuoma

Solution Architect at SA Consulting

Helps us provide visibility into network performance, capacity planning, and cost analysis

Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring infrastructure and business applications are the most valuable features."

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"I recall the initial setup being straightforward."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"Monitors the infrastructure asset and also monitors as an IT service."

"Probe packages and probe deployment."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."

More DX Unified Infrastructure Management pros

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The most valuable feature is the flexible discovery mechanism."

"It's easy to use."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The product offers good documentation that helps with initial training."

Cons

"They need to continue to advance the filter capabilities, and provide more input fields."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"We would like to see automatic network topology."

"It needs a little bit more functionality in the Admin Console."

"Reporting capability can be improved especially when it comes to availability."

"The dashboards need to be improved."

"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."

More DX Unified Infrastructure Management cons

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"It would be ideal if the product offered sound alerts."

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The license cost depends on the number of probes and robots."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Reasonable setup cost and licensing prices."

"CAD $400,000 annually."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Performing Arts

13%

Manufacturing Company

Media Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	20
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

January 2026

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

Zenoss Cloud

January 2026

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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Cloud Monitoring, Zenoss Service Dynamics

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

DX Unified Infrastructure Management vs. Zenoss Cloud

December 2025

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