EdgeVerve AssistEdge RPA vs Fortra's Automate comparison

Why PeerSpot?

Infosys and Fortra are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #24 with an average rating of 7.0, while Fortra is ranked #3 with an average rating of 8.8. Infosys holds a 1.4% mindshare in RPA, compared to Fortra’s 2.8% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 97% of Fortra users who would recommend it.

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Executive SummaryUpdated on Feb 15, 2026

Fortra's Automate and EdgeVerve AssistEdge RPA are both in the Robotic Process Automation market, offering distinct advantages. While Fortra's Automate gets positive feedback for cost and support, EdgeVerve AssistEdge RPA holds the advantage due to its comprehensive features and AI integration, making it appealing for larger enterprises.

Features: Fortra's Automate offers flexibility and strong integration, facilitating automation with minimal coding. It's well-suited for scalability and managing repetitive tasks efficiently. EdgeVerve AssistEdge RPA provides advanced analytics and process orchestration capabilities. It stands out with its AI integration, making it highly adaptable for large-scale deployments, ideal for complex automation needs.

Room for Improvement: Fortra's Automate could improve by adding more AI capabilities and enhancing its advanced analytics features. Better documentation could also benefit less technical users. EdgeVerve AssistEdge RPA may require a more user-friendly interface for beginners and a streamlined integration process. Improvements in cost efficiency and reducing implementation time would also enhance its appeal.

Ease of Deployment and Customer Service: Fortra's Automate is recognized for straightforward deployment and reliable customer support, making it accessible to businesses with limited technical expertise. EdgeVerve AssistEdge RPA offers a customizable deployment with strong customer service, supporting complex integrations but potentially demanding more initial effort and resources.

Pricing and ROI: Fortra's Automate is appreciated for its cost-efficient pricing model, appealing to smaller businesses seeking quick returns. EdgeVerve AssistEdge RPA, despite higher upfront costs, offers significant long-term ROI due to its robust features and scalability, targeting larger enterprises aiming for comprehensive solutions.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Fortra's Automate Report (Updated: September 2026).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Fortra's Automate

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.4%, up from 0.8% compared to the previous year. The mindshare of Fortra's Automate is 2.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	4.9%
Fortra's Automate	2.8%
EdgeVerve AssistEdge RPA	1.4%
Other	90.9%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

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Derrick Aiine

Information Technology Manager at Benchmac Safety Services Ugand

Automation has transformed manual reporting and data extraction into scheduled digital workflows

The interface of Fortra's Automate is similar to GoAnywhere. I am not completely pleased with it, although it is intuitive, but it lacks something in terms of complexity. There is still clicking through many items involved. There are two things I would improve in Fortra's Automate. One is about the interface, as I need it to be improved because it is somewhat complex to navigate. The second is about performance reporting. I want those reports to be customizable. You can generate these reports and see what is happening with error logs, but the customization option is limited. Additionally, there should be an option to export them. Currently, you can export as Excel and PDF, but there is no option to export and send them to your email.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using the Automation Anywhere University, you can go and train yourself to be an expert in the tool."

"As we were closing our fiscal year, we had this huge backlog that we needed to clean up. The business was preparing to hire 12 people to do that, and even though they were not sure they could handle it, we built the process to extract and do the entire process just in two weeks. We were able with a single person to clean the entire backlog, which gave us huge benefits."

"The most valuable feature is its easy to use."

"The ROI on major bots has been phenomenal."

"In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."

"The AI collaboration is the most impressive feature of Automation Anywhere."

"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."

"AA has vastly improved my organization in gathering more business, reducing human efforts, and optimizing client business."

More Automation Anywhere pros

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"Good email automation and XL automation."

"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"Overall, the whole product is really nice and provides significant benefits."

"Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool."

"The most valuable features for my client are timing and scheduling."

"The stability is very good; as far as I know, we haven't had any issues so far, it's very reliable, and the performance is good."

"I find the ease of use from a programming perspective very valuable."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Regarding errors, there is a sixty to sixty-five percent chance that our errors get resolved by Fortra's Automate by default."

More Fortra's Automate pros

Cons

"Automation with bots runs fine only if it is an attended bot. With unattended bots, the bots run only 25 to 30 percent of the time."

"Automation Anywhere is not as flexible as Process Studio."

"It would be useful to have some updates for the control room in terms of analytics."

"We've had some technical difficulties connecting, but that's more on our environment and how we have the machines and everything set up. It's not specific to Automation Anywhere. However, it's pricier than some of the other tools."

"The licensing model could be a lot less complex, mainly due to their different structures, which are not straightforward."

"Because we are very new to our process, so we're still sort of working through it."

"The AI Sense functionality is what I believe can be improved since when I tried to use it for automating a use case involving a Citrix Virtual Machine, it was unable to capture objects consistently."

"Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."

More Automation Anywhere cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Lacks integration with third party tools."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"We aren't completely satisfied with the stability; the system can slow down and the program occasionally crashes and closes."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Areas that have room for improvement in Fortra's Automate include that advanced transformations sometimes require custom scripts, as the pure no-code option is limited."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"When I compare Fortra's Automate with other software like Power Automate or UiPath, those software are more user-friendly."

More Fortra's Automate cons

Pricing and Cost Advice

"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."

"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."

"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."

"The pricing of AA is similar to UiPath."

"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."

"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."

More Automation Anywhere pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Fortra's Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Educational Organization

15%

Construction Company

15%

Computer Software Company

Performing Arts

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

No data available

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	13
Large Enterprise	11

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...

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What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...

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What advice do you have for others considering EdgeVerve AssistEdge RPA?

Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...

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What is your primary use case for HelpSystems AutoMate?

I mainly use Fortra's Automate to automate routine IT tasks and schedule workflows, which reduces manual work. I auto...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The setup cost is free, but I believe it is a little expensive.

See all answers

What needs improvement with Fortra Automate?

Fortra's Automate could be improved as the reporting could be more flexible, and some advanced workflows could be eas...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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WorkFusion vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Robocorp vs EdgeVerve AssistEdge RPA

Compared 10% of the time

HyperScience vs EdgeVerve AssistEdge RPA

Compared 9% of the time

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 8% of the time

ElectroNeek vs EdgeVerve AssistEdge RPA

Compared 5% of the time

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UiPath Platform vs Fortra's Automate

Compared 10% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 3% of the time

OpenText Operations Orchestration vs Fortra's Automate

Compared 3% of the time

Automic Automation vs Fortra's Automate

Compared 3% of the time

More Fortra's Automate Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

October 2026

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

Fortra's Automate

October 2026

Download Fortra's Automate product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

AssistEdge RPA

HelpSystems Automate, Automate

Interactive Demo

Automation Anywhere

Demo not available

Infosys

Demo not available

Fortra

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.

EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.

What are the key features of EdgeVerve AssistEdge RPA?

Email and XL automation: Streamlines document processing tasks.
AI/ML capabilities: Supports evolving industry needs with advanced intelligence.
Web automation: Facilitates internet-based task automation efficiently.
Legacy system integration: Ensures smooth operations with existing infrastructure.
Role-based working model: Supports diverse team dynamics and accountability.
Easy element capture for web: Simplifies web automation tasks with point-and-click efficiency.
SAP connectors: Enhances SAP ecosystem automation capabilities.

What benefits or ROI should users look for in reviews?

Ease of use: Empowers teams to adapt quickly with minimal training.
Adaptability: Supports diverse requirements with flexible capabilities.
Database integration: Facilitates seamless data management and processing.
Uncomplicated UI/UX: Ensures a smooth user experience for quick onboarding.

EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.

Infosys

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Fortra's Automate

September 2026

Free Report: EdgeVerve AssistEdge RPA vs. Fortra's Automate

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Fortra's Automate and other solutions. Updated: September 2026.

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