EdgeVerve AssistEdge RPA vs Tungsten RPA comparison

Infosys and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #27 with an average rating of 7.0, while Tungsten Automation is ranked #8 with an average rating of 8.5. Infosys holds a 1.2% mindshare in RPA, compared to Tungsten Automation’s 1.8% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and EdgeVerve AssistEdge RPA compete in the robotic process automation market. Tungsten RPA has an advantage in pricing and support, while EdgeVerve AssistEdge RPA is noted for its rich features which justify its cost.

Features: Tungsten RPA is recognized for its user-friendly scripting environment, integration capabilities, and comprehensive review capabilities. EdgeVerve AssistEdge RPA stands out with advanced cognitive capabilities, robust analytics tools, and strong integration with legacy systems.

Room for Improvement: Tungsten RPA could improve its advanced cognitive automation capabilities, analytics tools, and scalability. EdgeVerve AssistEdge RPA could enhance user interface simplicity, reduce deployment complexity, and offer more competitive pricing for smaller enterprises.

Ease of Deployment and Customer Service: Tungsten RPA offers a straightforward deployment model with comprehensive support, deemed more accommodating. EdgeVerve AssistEdge RPA has a more complex deployment due to its advanced functionalities, but provides extensive documentation and robust customer support for smooth implementation.

Pricing and ROI: Tungsten RPA is known for its competitive setup costs, leading to quicker ROI, appealing to smaller enterprises. EdgeVerve AssistEdge RPA has a higher initial cost but offers significant returns over time due to its extensive features, attractive for organizations with complex automation needs.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Tungsten RPA Report (Updated: June 2026).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Tungsten RPA

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.2%, up from 0.8% compared to the previous year. The mindshare of Tungsten RPA is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
Tungsten RPA	1.8%
EdgeVerve AssistEdge RPA	1.2%
Other	91.6%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is highly scalable on cloud and virtual machines."

"Automation Anywhere has transformed the financial, healthcare, and automobile sectors to a great extent by automating backend office work."

"The Visual Studio integration is smooth and user-friendly."

"I'd say the most impactful and heavily or commonly used ability of v11 and A2019 has been the ability to integrate other code types and operations within the process."

"AA has improved our organization in a positive manner."

"The features of Automation Anywhere improve my company by making deployment and maintenance of our automations a smoother process overall."

"The ease of use is its key novel feature, as I have actually trained people in finance who have not written a piece of code in their lives and they are able to pick it up."

"We have a close relationship with our account manager and technical support. This relationship makes the difference."

More Automation Anywhere pros

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"Good email automation and XL automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."

"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."

"The most valuable feature is the robotic process."

"Provides valuable tools working in integration with RPA tools."

"It is a stable product."

"Kofax RPA has allowed us to create a program in which the top 100 forms used across the organization are extracted and pushed into a database, from which any team globally can extract the information from those forms."

"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."

"The solution is scalable."

"It is stable and scalable."

More Tungsten RPA pros

Cons

"Automation Anywhere can be improved by reducing the time of the processes and enhancing the efficiency of people."

"I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath."

"One thing with the bot that we are always struggling with is the memory management."

"The mobile application can be improved by adding more functions and capabilities because right now, only a few features are enabled for mobile users."

"Technical support needs to be much faster."

"Some things that I do not see as of today are interactive chat or video interface."

"The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019."

"The solution doesn't offer all the capabilities that we need, so we have to use it in conjunction with other software."

More Automation Anywhere cons

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"Lacks integration with third party tools."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Unless it's necessary to interact with or extract information from complex documents, I would recommend choosing a different solution than Kofax RPA."

"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."

"The solution could use some AI integrated features."

"We're not really happy with the outcome of one particular complex process."

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"I would like to see them further enhance the OCR, specifically in the multi-language support."

"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."

"Its documentation is not widely available on the web. When there is a problem, the channels through which I can get a solution are limited."

More Tungsten RPA cons

Pricing and Cost Advice

"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

"The price is very reasonable."

"Overall, the pricing of Automation Anywhere is good."

"Automation Anywhere's price is considerably better than UiPath's."

"The solution's pricing is pretty decent."

"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."

"We have seen ROI on one of the process, but not on the other processes yet."

More Automation Anywhere pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"Kofax's prices are pretty reasonable."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"The solution’s license is not expensive."

"I give the price of the solution a six out of ten."

"Price is not a problem, because they are a competitor and we have a special rate."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Educational Organization

16%

Construction Company

15%

Computer Software Company

Manufacturing Company

Financial Services Firm

14%

Construction Company

12%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...

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What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...

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What advice do you have for others considering EdgeVerve AssistEdge RPA?

Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...

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What is your experience regarding pricing and costs for Kofax RPA?

I am not a user of Tungsten RPA; I sell this product for our company.

See all answers

What needs improvement with Kofax RPA?

The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...

See all answers

What is your primary use case for Kofax RPA?

Tungsten RPA reduces manual work, especially in financial services and HR solutions.

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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WorkFusion vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Robocorp vs EdgeVerve AssistEdge RPA

Compared 10% of the time

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 10% of the time

HyperScience vs EdgeVerve AssistEdge RPA

Compared 5% of the time

Pega Robotic Process Automation vs EdgeVerve AssistEdge RPA

Compared 3% of the time

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UiPath Platform vs Tungsten RPA

Compared 15% of the time

ibi Open Data Hub for Mainframe vs Tungsten RPA

Compared 5% of the time

Blue Prism vs Tungsten RPA

Compared 5% of the time

ABBYY Vantage vs Tungsten RPA

Compared 5% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 5% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

Tungsten RPA

July 2026

Download Tungsten RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

AssistEdge RPA

Kofax RPA, Kofax Kapow, Kapow

Interactive Demo

Automation Anywhere

Demo not available

Infosys

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.

EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.

What are the key features of EdgeVerve AssistEdge RPA?

Email and XL automation: Streamlines document processing tasks.
AI/ML capabilities: Supports evolving industry needs with advanced intelligence.
Web automation: Facilitates internet-based task automation efficiently.
Legacy system integration: Ensures smooth operations with existing infrastructure.
Role-based working model: Supports diverse team dynamics and accountability.
Easy element capture for web: Simplifies web automation tasks with point-and-click efficiency.
SAP connectors: Enhances SAP ecosystem automation capabilities.

What benefits or ROI should users look for in reviews?

Ease of use: Empowers teams to adapt quickly with minimal training.
Adaptability: Supports diverse requirements with flexible capabilities.
Database integration: Facilitates seamless data management and processing.
Uncomplicated UI/UX: Ensures a smooth user experience for quick onboarding.

EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.

Infosys

Tungsten RPA offers a sophisticated automation platform designed for seamless integration with enterprise systems. It's known for its robust functionalities in document processing, web automation, and delivering efficient business workflows.

Designed to streamline complex operations, Tungsten RPA supports integrations with major platforms like SAP and ERP tools, known for enhancing business efficiency. It provides powerful OCR capabilities and is characterized by a low-code environment, which simplifies automation tasks. Despite its strengths, there's a need for improvements in community support, documentation, and emerging AI functionalities. Expanding its desktop automation, scalability, and system connections, especially with Microsoft and Citrix, is imperative for broader adoption.

What are the key features of Tungsten RPA?

Third-Party Integrations: Seamlessly connects with systems like SAP and ERP for streamlined operations.
Low-Code Platform: Simplifies automation with easy-to-use programming and deployment options.
OCR Capabilities: Processes low-DPI documents effectively for accurate data extraction.
Web Automation: Streamlines repetitive web-based tasks and browser interactions.
Modular Structure: Facilitates efficient management of business processes and workflows.

Why consider Tungsten RPA for automation?

Comprehensive Automation: Reduces manual workload with reliable execution of repetitive tasks.
Enhanced Efficiency: Increases productivity by automating intricate processes.
Robust Error Handling: Minimizes disruptions with efficient error management strategies.
Flexibility: Adapts to specific business requirements with customizable components.
Low Development Time: Speeds up project timelines due to its low-code nature.

Tungsten RPA is employed across sectors like finance, healthcare, aviation, and logistics for automating crucial business functions. It aids in automating repetitive tasks, data extraction, and process automation in ERP and SharePoint systems. Businesses leverage its capabilities for website automation, handling employee data, and streamlining operations in finance and HR. It enhances customer service operations, document processing, and market data collection, effectively reducing manual workload and boosting operational efficiency.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Tungsten RPA

June 2026

Free Report: EdgeVerve AssistEdge RPA vs. Tungsten RPA

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Tungsten RPA and other solutions. Updated: June 2026.

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