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EdgeVerve AssistEdge RPA vs Tungsten RPA comparison

Infosys and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #28 with an average rating of 7.0, while Tungsten Automation is ranked #10 with an average rating of 8.7. Infosys holds a 0.9% mindshare in RPA, compared to Tungsten Automation’s 2.0% mindshare. Additionally, 66% of Infosys users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.
EdgeVerve AssistEdge RPA
Read 6 EdgeVerve AssistEdge RPA reviews
  • 867 Views
  • 815 Comparison Views
66% willing to recommend
Tungsten RPA
Read 27 Tungsten RPA reviews
  • 2,845 Views
  • 1,707 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and EdgeVerve AssistEdge RPA compete in the robotic process automation market. Tungsten RPA has an advantage in pricing and support, while EdgeVerve AssistEdge RPA is noted for its rich features which justify its cost.

Features: Tungsten RPA is recognized for its user-friendly scripting environment, integration capabilities, and comprehensive review capabilities. EdgeVerve AssistEdge RPA stands out with advanced cognitive capabilities, robust analytics tools, and strong integration with legacy systems.

Room for Improvement: Tungsten RPA could improve its advanced cognitive automation capabilities, analytics tools, and scalability. EdgeVerve AssistEdge RPA could enhance user interface simplicity, reduce deployment complexity, and offer more competitive pricing for smaller enterprises.

Ease of Deployment and Customer Service: Tungsten RPA offers a straightforward deployment model with comprehensive support, deemed more accommodating. EdgeVerve AssistEdge RPA has a more complex deployment due to its advanced functionalities, but provides extensive documentation and robust customer support for smooth implementation.

Pricing and ROI: Tungsten RPA is known for its competitive setup costs, leading to quicker ROI, appealing to smaller enterprises. EdgeVerve AssistEdge RPA has a higher initial cost but offers significant returns over time due to its extensive features, attractive for organizations with complex automation needs.

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To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Tungsten RPA Report (Updated: March 2026).
Buyer's Guide
EdgeVerve AssistEdge RPA vs. Tungsten RPA
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
28th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of EdgeVerve AssistEdge RPA is 0.9%, up from 0.7% compared to the previous year. The mindshare of Tungsten RPA is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
EdgeVerve AssistEdge RPA0.9%
Other97.1%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer2728704 - PeerSpot reviewer
reviewer2728704
Corporate Development Specialist at a tech vendor with 10,001+ employees
Offers a user-friendly interface but lacks enterprise-level features
EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.
Read full review
Mahmoud Alyabroudi - PeerSpot reviewer
Mahmoud Alyabroudi
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"Good email automation and XL automation."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"This is a stable platform and we did not encounter any big problems."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The solution is scalable."
"The OCR was quite stable and flexible."
"Provides valuable tools working in integration with RPA tools."
"This is a stable platform and we did not encounter any big problems."
More Tungsten RPA pros
 

Cons

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"The technical support must be improved."
"The solution could use some AI integrated features."
"Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better."
"I'd like to see a recording function and a more simple interface."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"For additional features, I'd like to see a recording function and a more simple interface."
More Tungsten RPA cons
 

Pricing and Cost Advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"I give the price of the solution a six out of ten."
"Kofax's prices are pretty reasonable."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Price is not a problem, because they are a competitor and we have a special rate."
More Tungsten RPA pricing and cost advice
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
12%
Manufacturing Company
12%
Performing Arts
9%
Financial Services Firm
14%
Performing Arts
8%
Retailer
6%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.
See all answers
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing improvement at this time.
See all answers
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply chain, insurance, healthcare, and retail. These are the prominent industries where ...
See all answers
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
See all answers
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
See all answers
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
See all answers
 

Comparisons

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Compared 15% of the time
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epiplex Automation Studio vs EdgeVerve AssistEdge RPA
Compared 10% of the time
Nividous RPA vs EdgeVerve AssistEdge RPA Logo
Nividous RPA vs EdgeVerve AssistEdge RPA
Compared 9% of the time
Microsoft Power Automate vs EdgeVerve AssistEdge RPA Logo
Microsoft Power Automate vs EdgeVerve AssistEdge RPA
Compared 8% of the time
More EdgeVerve AssistEdge RPA Competitors
UiPath Platform vs Tungsten RPA Logo
UiPath Platform vs Tungsten RPA
Compared 33% of the time
Automation Anywhere vs Tungsten RPA Logo
Automation Anywhere vs Tungsten RPA
Compared 10% of the time
Microsoft Power Automate vs Tungsten RPA Logo
Microsoft Power Automate vs Tungsten RPA
Compared 7% of the time
WorkFusion vs Tungsten RPA Logo
WorkFusion vs Tungsten RPA
Compared 6% of the time
Fortra's Automate vs Tungsten RPA Logo
Fortra's Automate vs Tungsten RPA
Compared 5% of the time
More Tungsten RPA Competitors
 

Product Reports

Buyer's Guide
Robotic Process Automation (RPA)
March 2026
EdgeVerve AssistEdge RPA reportDownload EdgeVerve AssistEdge RPA product report
Buyer's Guide
Tungsten RPA
February 2026
Tungsten RPA reportDownload Tungsten RPA product report
 

Also Known As

AssistEdge RPA
Kofax RPA, Kofax Kapow, Kapow
 

Overview

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys
Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.
Tungsten Automation
 

Sample Customers

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Buyer's Guide
EdgeVerve AssistEdge RPA vs. Tungsten RPA
March 2026
Free Report: EdgeVerve AssistEdge RPA vs. Tungsten RPA
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Tungsten RPA and other solutions. Updated: March 2026.
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