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ESET Cloud Apps Protection vs Kaseya VSA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Patch Management
21st
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (46th), Vulnerability Management (69th)
Kaseya VSA
Ranking in Patch Management
12th
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
33
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
 

Mindshare comparison

As of September 2026, in the Patch Management category, the mindshare of ESET Cloud Apps Protection is 1.4%, up from 0.3% compared to the previous year. The mindshare of Kaseya VSA is 3.4%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Kaseya VSA3.4%
ESET Cloud Apps Protection1.4%
Other95.2%
Patch Management
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Stéphane Guerin - PeerSpot reviewer
Directeur Technique Services Managés - RSI at Groupe Folder
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a trustworthy solution that is easy to learn."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"We have all the necessary modules for monitoring on the server and workstations."
"We are a managed IT service provider, so we get more benefits when we use Kaseya."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The most valuable features of this solution are automation, inventory, and patch management."
"The ease of access and ease of use was great."
"The training that we received was quite good."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"Sometimes, the product misinterprets the functionality of a machine."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"The technical support of the solution is an area with shortcomings that needs improvement."
"One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations."
"It never functioned as intended."
"The majority of end users ask if there are any notifications or advice regarding when they purchased the hardware and software and when it will expire or need to be replaced, and there are none in Kaseya."
"I would like to see improved virtual infrastructure management."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"The pricing is quite good and we are satisfied with it."
"The solution is robust and the price is good for the features that are provided."
"The solution's pricing is reasonable."
"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
"Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
12%
Computer Software Company
9%
Financial Services Firm
8%
Outsourcing Company
13%
Performing Arts
10%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Kaseya VSA?
So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...
What is your primary use case for Kaseya VSA?
I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.
What advice do you have for others considering Kaseya VSA?
I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.
 

Also Known As

ESET Mail Security
No data available
 

Overview

 

Sample Customers

Information Not Available
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about ESET Cloud Apps Protection vs. Kaseya VSA and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.