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ESET Cloud Apps Protection vs Kaseya VSA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Patch Management
20th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (49th), Vulnerability Management (66th)
Kaseya VSA
Ranking in Patch Management
12th
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
33
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of ESET Cloud Apps Protection is 1.4%, up from 0.5% compared to the previous year. The mindshare of Kaseya VSA is 3.3%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Kaseya VSA3.3%
ESET Cloud Apps Protection1.4%
Other95.3%
Patch Management
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Stéphane Guerin - PeerSpot reviewer
Directeur Technique Services Managés - RSI at Groupe Folder
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The solution was scalable."
"Kesaya is highly configurable."
"Administration, maintenance, patching, monitoring, and helpdesk are the most valuable features."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The user interface is somewhat outdated."
"The stability of the solution is good but it can be improved."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"There is room for improvement in the remote control strengths."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"I would like to see improved virtual infrastructure management."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The solution's pricing is reasonable."
"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
"The solution is robust and the price is good for the features that are provided."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"Licensing is available on a yearly basis and is priced per node."
"Kaseya VSA can be described as a fairly priced product."
"Customers purchase the solutions because it is priced well. There are additional services that have an additional cost."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Construction Company
14%
Computer Software Company
10%
Outsourcing Company
9%
Outsourcing Company
13%
Performing Arts
10%
Manufacturing Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Kaseya VSA?
So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...
What is your primary use case for Kaseya VSA?
I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.
What advice do you have for others considering Kaseya VSA?
I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.
 

Also Known As

ESET Mail Security
No data available
 

Overview

 

Sample Customers

Information Not Available
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about ESET Cloud Apps Protection vs. Kaseya VSA and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.