


Zscaler Internet Access and Forcepoint ONE are key players in the network security field. User reviews suggest Zscaler has the upper hand with its extensive global server presence and low latency, delivering optimal regional performance.
Features: Zscaler Internet Access offers secure web gateways, anti-malware defenses, and granular website filtering controls, ensuring comprehensive security. These features are complemented by its SSL inspection, private access, and advanced threat protection mechanisms. Forcepoint ONE excels in DLP, Zero Trust Network Access, and offers robust cloud application control.
Room for Improvement: Zscaler could improve scalability in hybrid environments, refine reporting features, and enhance support in emerging regions. It should also consider more multi-factor authentication integrations. Forcepoint ONE needs to streamline token implementation guidance, improve sandboxing features, and speed up password synchronization.
Ease of Deployment and Customer Service: Zscaler Internet Access is widely noted for its ease of deployment, especially in remote work settings, though some users report inconsistencies in customer service response times. Forcepoint ONE emphasizes seamless integration across environments with generally favorable customer service, though faster response times would be beneficial.
Pricing and ROI: Zscaler’s pricing is viewed as high but justified by its global reach, catering more to larger enterprises but offering moderate ROI through infrastructure cost savings. Forcepoint ONE is considered competitively priced with a flexible licensing model, offering quick ROI through enhanced data security and operational efficiency.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
I have fewer employees because Forcepoint ONE does the work that I used to rely on a team of engineers to previously detect.
Since I'm on the technical side, I don't handle ROI or financial metrics directly, but based on client feedback, many have seen improvements in operational efficiency mainly through centralized policy management and reduced manual investigation time, resulting in time savings and better visibility across their environments.
It is very difficult to measure the return on investment, but the control for the data is very important for companies because without an application similar to Forcepoint ONE, there is no control.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Having a local principal support available also helps speed up communication and coordination, especially for urgent or region-specific cases.
An engineer comes to resolve the issue.
They are responsive and assist me with creating cases for any complex issues.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
It can easily scale to support thousands of users and devices without requiring major infrastructure changes.
Forcepoint ONE runs smoothly, and scaling is easy.
Forcepoint ONE is very scalable because it is located in the cloud, and I don't have to manage the machines or anything with the infrastructure.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Forcepoint ONE is very stable.
There have been some specific outcomes since switching to Forcepoint ONE.
I think Forcepoint ONE is pretty stable, as the connection and agent synchronization are reliable, but it can still be improved.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
Having more flexible reporting and alert customization to tailor insights for different clients and compliance needs would be beneficial.
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
the pricing is better than all
The licensing and pricing were fine with no issues.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place.
Forcepoint ONE made a difference, particularly regarding cost reduction because all the features that Forcepoint ONE bundles are in one package.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.0% |
| iboss | 3.4% |
| Forcepoint ONE | 1.6% |
| Other | 85.0% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Forcepoint ONE offers a comprehensive solution for data protection and security compliance, focusing on cloud applications and role-based access control for safe interactions across platforms.
Forcepoint ONE effectively manages data access, ensuring security and compliance while reducing operational costs and offering a user-friendly interface for easy management. Integrating seamlessly with existing company devices, it provides enhanced Zero Trust Network Access, incident management, and identity verification. Cloud application protection, including Office 365, is maximized through strategic use of Secure Web Gateway (SWG) and Cloud Access Security Broker (CASB) models, which help guard against unauthorized access, manage secure logins, and filter URL content.
What are the key features of Forcepoint ONE?Organizations use Forcepoint ONE primarily for ensuring compliance and secure data management in environments like healthcare and corporate sectors. By safeguarding sensitive information like PHI and utilizing robust role-based access control, users can enhance security measures significantly. Additionally, the system's ability to manage secure exchanges and protect resources underlines its relevance in regulated industries.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.