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Forcepoint ONE vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (9th)
Forcepoint ONE
Ranking in Secure Web Gateways (SWG)
20th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Cloud Access Security Brokers (CASB) (11th), Secure Access Service Edge (SASE) (13th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of May 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Forcepoint ONE is 1.7%, up from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 15.2%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze-Osiago - PeerSpot reviewer
Easy to deploy, stable, and scalable
Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The control of web access by category is very effective."
"The most valuable features of Forcepoint include Zero Trust Network Access and remote user protection for private applications."
"The setup is relatively straightforward."
"The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks"
"The platform's feature that has been most beneficial for our web security is its capability to replicate rules."
"Forcepoint ONE is okay for me, and I find it a very good solution. Its most valuable feature is monitoring. Its monitoring is very good, and it can communicate with a SIEM system. I also find the DLP feature of Forcepoint ONE good."
"The pricing is very good and cheaper than other solutions like Netskope and Forcepoint."
"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."
"SSL inspection is a valuable feature."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The most valuable feature is bandwidth control."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution is scalable and stable."
"The solution’s customer service is good."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The most valuable feature of the solution is SWG traffic."
 

Cons

"The reporting feature needs improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated."
"The solution's integration with other products needs improvement."
"In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative."
"Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements."
"We encounter challenges in determining whether certain features for blocking certain file types or preventing automatic downloads are functioning correctly."
"Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help."
"Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."
"Bitglass integration with some IDP providers needs improvement."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"There are some performance issues when we add on additional controls."
"Sometimes it's not easy to use during large deployments of workstations."
"We'd like for them to include some sort of antivirus tool."
"They could provide more time for the onboarding the training of an IT person."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it."
"When considering only the cost, the solution may appear to be costly; however, when evaluated in terms of commercial value, Bitglass is not expensive."
"Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."
"The licensing cost for Forcepoint ONE would depend on the features, but the pricing is very competitive here in Brazil. The solution offers a good price, and I would rate it a three or a four in terms of pricing. I don't have information on whether there are additional costs apart from the standard licensing fees for Forcepoint ONE."
"The product is reasonably priced compared to other vendors. I rate the pricing a two or three."
"We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."
"The tool is moderately priced."
"Zscaler is transparent about its pricing model."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The pricing is fair based on its competitive market."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Government
10%
Manufacturing Company
6%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...
What is your primary use case for iboss?
We use it primarily for simpler filtering because we're a K12 entity.
What do you like most about Forcepoint ONE?
The platform's feature that has been most beneficial for our web security is its capability to replicate rules.
What is your experience regarding pricing and costs for Forcepoint ONE?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we ...
What needs improvement with Forcepoint ONE?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Bitglass
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
UNC-Charlotte
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Forcepoint ONE vs. Zscaler Internet Access and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.