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Fortinet FortiProxy vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Fortinet FortiProxy
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.3% compared to the previous year. The mindshare of Fortinet FortiProxy is 2.1%, down from 4.8% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
Fortinet FortiProxy2.1%
Symantec Secure Web Gateway1.6%
Other93.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Emmanuel Dasho - PeerSpot reviewer
Cyber Security Engineer | Network/Security at GCET
Ease of configuration and seamless integration enhance operational efficiency
The App Control feature in the Fortinet FortiProx * Deep Packet Inspection (DPI): FortiProxy analyzes traffic at the application layer to detect applications even if they use non-standard ports or are encrypted. * Application Signatures: Uses FortiGuard’s application signature database (constantly updated) to recognize thousands of applications. * Policy Enforcement: You can create policies to Allow, Block, Monitor, or Shape (QoS) based on application type, category, or specific apps.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"This product is solid, fairly easy to use, and reliable."
"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."
"Content filtering is the most useful feature of iboss."
"I liked the tool's ability to provide detailed access control. For example, we could allow users to watch YouTube videos but not post comments. This level of control wasn't available in FortiGate."
"The App Control feature in the Fortinet FortiProxy Deep Packet Inspection (DPI): FortiProxy analyzes traffic at the application layer to detect applications even if they use non-standard ports or are encrypted."
"The most valuable feature is intrusion prevention (IPS) and antivirus profiles. These features help control user activity, ensuring that they access only permitted websites and protects from downloading viruses."
"The tool's most valuable feature is traffic inspections."
"It is a really stable solution."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"The most valuable features of Fortinet FortiProxy are its simplicity and performance."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"The most valuable features are the website blocking capability and SSL interception."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"Overall, this product is okay and it does the job that it is supposed to do."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The endpoint-type solution is an area that needs some improvement."
"For me it may be the wildcards for URLs whitelist or blacklist, somehow the page loads."
"Fortinet FortiProxy should integrate AI/ML technologies. Its pricing needs to be more flexible."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"I see that the solution's interface is not in French...It would be good for our company if we could have the tool interface in French."
"The hardware version is stable, but the VM version is not stable and contains bugs that cause issues."
"Its web filtering capabilities could be improved."
"Fortinet FortiProxy should improve by adding more documentation and guides."
"Its power supply process for some of the proxies needs improvement."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"The Credential ID part where you need to register it: Sometimes, it does not register a device, for some reason."
"The problem with Complete Website Security is with the dot com transition and dealing with Symantec is becoming a problem right now."
"Difficult and time-consuming to deploy and update."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"The interface could be made more user-friendly."
"I think the worst thing that we're experiencing is very poor and inadequate technical support."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is a cost-effective solution."
"Price-wise, Fortinet FortiProxy is moderate - not the highest among competitors, but not cheap either."
"The solution is neither too expensive nor very cheap."
"It can be considered expensive, with a limited lifespan and support that eventually requires updating to newer solutions."
"It offers a more cost-effective solution than alternatives like FortiMail, FortiGate, and various Barracuda devices."
"The tool's pricing is in the middle."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
7%
Construction Company
7%
Construction Company
19%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What needs improvement with Fortinet FortiProxy?
For me it may be the wildcards for urls whitelist or blacklist, somehow the page loads. Aside from that there no other..
What advice do you have for others considering Fortinet FortiProxy?
My advice to others who are considering Fortinet FortiProxy is that it is seamless, easy to use, and quite straightfo...
What is your primary use case for Fortinet FortiProxy?
The main use cases for the Fortinet FortiProxy are to segment internet access among departments, as not every departm...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
FortiProxy
Symantec Complete Website Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
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Find out what your peers are saying about Fortinet FortiProxy vs. Symantec Secure Web Gateway and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.