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Fortinet FortiSOAR vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (7th)
Trellix Helix Connect
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Information and Event Management (SIEM) (24th), Security Incident Response (6th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Fortinet FortiSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 4.4%, up 3.2% compared to last year.
Trellix Helix Connect, on the other hand, focuses on Security Information and Event Management (SIEM), holds 0.7% mindshare, up 0.5% since last year.
Security Orchestration Automation and Response (SOAR)
Security Information and Event Management (SIEM)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reputation of the brand is very good."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The playbook and the dashboard of FortiSOAR are really informative."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"It's great that the solution is integrated with FortiAnalyzer."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"We are able to block some advanced malware and other things."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"The most valuable features include predefined use cases and threatening states."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"As far as its core functionality goes, it’s spot-on."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
 

Cons

"We need more fine-tuning for ChatGPT, especially when creating connectors."
"Technical support could be improved."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"Fortinet's tech support overall is not great when they are at their best."
"The ease of playbook creation on FortiSOAR needs improvement."
"The tool's user interface is an area of concern where improvements are needed."
"Integrations could be improved, and the dashboard could be a little better."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Trellix needs to address the price for the product to be more appealing to customers."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
 

Pricing and Cost Advice

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is an expensive solution."
"Fortinet FortiSOAR is expensive."
"Pricing is fine compared to other solutions."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Healthcare Company
7%
Government
6%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

CyberSponse, FortiSOAR
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
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