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Gluu Flex vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gluu Flex
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Ranking in Access Management
21st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (7th), Data Governance (11th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Gluu Flex is 0.9%, up from 0.9% compared to the previous year. The mindshare of Ping Identity Platform is 3.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.8%
Gluu Flex0.9%
Other95.3%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

EV
Owner at Process2product
Facilitates improvement through feedback collection, quizzes, and event data generation
Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system. Gluu filters and displays relevant information based on the user's role in the processes. Users can set it up to view as a viewer, worker, manager, or controller of the area. The front end offers different views but provides an easy dashboard for employees. On the dashboard, users can configure it to show tasks, related work instructions, and connected processes. It's very user-friendly, allowing end-users to understand their tasks and processes without needing in-depth knowledge.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system."
"Most of the features are related to banking within this particular IT industry. Security and the market are also important features."
"Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It offers robust features and customization options that justify the cost."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"People use the solution to secure their applications and authenticate particular processes."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
 

Cons

"I would like to see features around federation, authentication, authorization, and AI APIs with a ChatGPT interface."
"The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content from other tools into this platform. Our platform follows its business process modeling notation standard, which differs from BPM. It uses a simpler notation, making it easier. The ability to import content from other tools could accommodate users accustomed to different standards."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"PingID would benefit from a better user interface for integration."
"The product's community has certain shortcomings that require improvement."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"Ping Identity Platform must improve its UI since its management console is complicated."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
 

Pricing and Cost Advice

"The price is reasonable."
"The tool is cheaper compared to typical German products. I rate the product’s pricing a four out of ten."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
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Top Industries

By visitors reading reviews
Insurance Company
45%
Comms Service Provider
12%
Construction Company
7%
Media Company
5%
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for PingFederate?
The product is affordable and starts at 20,000 dollars/year, depending upon the license and maintenance requirement. It makes our work easier and saves a lot of time.
What do you like most about PingAccess?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingAccess?
From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering. Other than that, Ping Identity Platform has multiple products for access ma...
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Dubai Municipality
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Gluu Flex vs. Ping Identity Platform and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.