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Google Chat Workspace vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Chat Workspace
Ranking in Enterprise Social Software
19th
Average Rating
7.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
179
Ranking in other categories
Virtual Meetings (3rd)
 

Featured Reviews

reviewer2809563 - PeerSpot reviewer
Senior Analyst at a outsourcing company with 501-1,000 employees
Real-time collaboration has transformed daily team communication and shared document workflows
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or files we share with Google Chat Workspace could be smoother, similar to Zoom. That is my preference for improvement.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am working with multiple users in the same sheet at the same time, which is really amazing for all of us because we are working from different places but in the same sheet at the same time."
"The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive."
"The installation is very, very easy."
"In terms of administrating through Office 365, I like the administration panel, the configuration is easy and powerful, and its integration within Microsoft is very good."
"The most valuable feature for me is the chat."
"It is a scalable solution."
"The solution integrates with project management products like Jira."
"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
"Teams is really user-friendly and not that complex."
 

Cons

"I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds."
"Only once did we really get help from Microsoft support; the rest were cases we resolved ourselves while just exchanging useless emails with support."
"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."
"People might think it is too complicated or that it looks too complicated at the beginning."
"Its screen-sharing feature could be better compared to a few competitors."
"The solution should improve its user interface and recording features."
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business."
"Sometimes Avaya is required for Teams to work well on phones."
"I would like to see Outlook options added to this solution."
 

Pricing and Cost Advice

Information not available
"The solution is priced high."
"Microsoft Teams is expensive compared to other solutions."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"It is moderately expensive than other Microsoft products."
"Microsoft Teams comes free if you're using it in an organization."
"Microsoft Teams is a cheap solution."
"I would rate the product's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Construction Company
14%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise74
 

Questions from the Community

What needs improvement with Google Chat Workspace?
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or ...
What is your primary use case for Google Chat Workspace?
I use Google Chat Workspace for our internal office communication. We also use Slack, but most of the time, we prefer Google Chat Workspace for internal team communication. Most of the time, we sha...
What advice do you have for others considering Google Chat Workspace?
I also use some Google products, such as Google Sheets and Google Chat Workspace. I also use every office tool from Google regularly. I use every product in general for office purposes from Google ...
What is your experience regarding pricing and costs for Microsoft Teams?
When we pay for Microsoft Teams, it is always expensive. I do not know exactly how much the license is, but when we pay, it is always expensive.
What needs improvement with Microsoft Teams?
There are too many features in Microsoft Teams, and I think it is not good. I believe they should have fewer features in Microsoft Teams and limit it to calls, presentations, and sharing, similar t...
What is your primary use case for Microsoft Teams?
My main use cases for Microsoft Teams are for meetings and calls. I have not yet used it for collaboration.
 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

Information Not Available
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: August 2026.
908,858 professionals have used our research since 2012.