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GoToMeeting vs Vidyo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Vidyo
Ranking in Virtual Meetings
8th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.1%, down from 3.3% compared to the previous year. The mindshare of Vidyo is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Vidyo1.9%
GoToMeeting3.1%
Other95.0%
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
Information Systems Specialist III at a university with 10,001+ employees
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
reviewer2592660 - PeerSpot reviewer
Head of solutions at a healthcare company with 10,001+ employees
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, I find GoToMeeting very simple and easy to use."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"When managing a conference, it is simple and easy."
"GoToMeeting is a nice program and they have a lot of features."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"The feature set is very comparable with other virtual meeting products."
"I think for the companies with remote offices, they will experience a serious saving on travel costs."
"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
"There is no reason not to use cloud-based solutions these days (such as Zoom, Fuze, GoToMeeting or even Lync/Office365)."
 

Cons

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"Many issues over time with phone echos and unusable audio."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"Manageability needs to be improved."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"The sound quality is good but the video quality needs improvement."
"I would like to see better support for mobile devices."
"The solution could scale a bit easier if you need to add more people to meetings."
"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
"As a partner, I don't have direct access to Vidyo support document resourses."
 

Pricing and Cost Advice

"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
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913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
 

Comparisons

 

Also Known As

No data available
VidyoConferencing
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Find out what your peers are saying about GoToMeeting vs. Vidyo and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.