GoToMeeting vs TeamViewer Business comparison

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #7 with an average rating of 9.5, while TeamViewer is ranked #3 with an average rating of 8.9. GoTo holds a 3.1% mindshare in VM, compared to TeamViewer’s 4.0% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

895 Views
886 Comparison Views

88% willing to recommend

TeamViewer Business

Read 100 TeamViewer Business reviews

7,920 Views
1,109 Comparison Views

92% willing to recommend

GoToMeeting

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

GoToMeeting and TeamViewer Business compete in the domains of online communication and remote desktop management. While GoToMeeting stands out in pricing and customer support, TeamViewer Business is superior in feature offerings, making it a preferred choice for remote support needs.

Features: GoToMeeting provides notable video conferencing features such as high-quality audio and video, integrated scheduling tools, and seamless collaboration options. Conversely, TeamViewer Business delivers a comprehensive suite of remote access features, advanced security measures, and efficient remote device management.

Room for Improvement: GoToMeeting could enhance its remote support capabilities, add more comprehensive security features, and improve integration with third-party applications. TeamViewer Business could improve its user interface, optimize their video conferencing tools, and expand customer support to provide quicker resolutions.

Ease of Deployment and Customer Service: GoToMeeting offers quick, browser-based deployment with minimal setup and is praised for its helpful customer service. TeamViewer Business also ensures a simple deployment process, prioritizing speed and efficiency, and offers extensive customer support, excelling in remote support scenarios.

Pricing and ROI: GoToMeeting is cost-effective with low initial setup costs, appealing to businesses prioritizing communication. TeamViewer Business, while more expensive, provides a high ROI for its remote support capabilities, making the investment worthwhile for companies focused on advanced functionalities.

To learn more, read our detailed GoToMeeting vs. TeamViewer Business Report (Updated: February 2026).

Buyer's Guide

GoToMeeting vs. TeamViewer Business

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Business

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

100

Ranking in other categories

Remote Access (1st)

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.1%, down from 3.5% compared to the previous year. The mindshare of TeamViewer Business is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	4.0%
GoToMeeting	3.1%
Other	92.9%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Arun Moolchandani

Human Resources Manager at TP

Remote support has improved productivity and saves onsite visits through fast issue resolution

TeamViewer Business provides a fast and secure connection along with a reliable chat feature for a smooth support section. I also appreciate the monitoring and asset management capability, which enhances the remote access experience for my team and me. TeamViewer Business provides seamless communication capability, which includes a variety of options such as chat, call, and video that enhance interaction with our remote clients. TeamViewer Business has been really helpful in my organization, where we are able to troubleshoot any issue our clients have and resolve it as quickly as possible. It enables me to fix the problem faster. If a customer's screen is not working or a glitch happens, I can simply share their screen into my screen through TeamViewer Business and rectify the issue rather than asking them to describe the problem via email. This saves a lot of time and is helpful for our customers who are buying our products. The best features TeamViewer Business offers include seamless communication, efficient remote access, and fast and secure connection.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"We can record meetings and share the screen with participants."

"It's easy to set up."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"The most valuable feature is the dial-in capability."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

More GoToMeeting pros

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"The product is quite stable. The performance is good."

"Ever since we have been using TeamViewer Business, because of how quick it is to connect to a user across the globe, we have been able to close tickets rapidly."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

"The product allows easy access to any system in case of any issues."

"From my perspective, the most important is the login."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

More TeamViewer Business pros

Cons

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"It is not so stable."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"The newer user interface takes a bit longer to get used to."

"I didn't like the fact that they tried to make their new version look like Zoom."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"I would like to see better support for mobile devices."

More GoToMeeting cons

"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"TeamViewer could work on performance latency in slower internet connections by optimizing screen refresh rates during remote sessions, especially when transferring large files or using graphics-heavy applications."

"TeamViewer could be more secure."

"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

More TeamViewer Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"We use the free version of TeamViewer."

"We have a permanent license and the price is reasonable."

"I used the free version of TeamViewer."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"We are using the free version of TeamViewer."

"The price of the license could be less expensive."

"TeamViewer has multiple licensing options."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	33

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...

See all answers

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Product Reports

Buyer's Guide

GoToMeeting

January 2026

Download GoToMeeting product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToMeeting vs. TeamViewer Business

February 2026

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