GoToMeeting vs TeamViewer comparison

Why PeerSpot?

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #10, while TeamViewer is ranked #2 with an average rating of 8.7. GoTo holds a 3.1% mindshare in VM, compared to TeamViewer’s 3.7% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

2,399 Views
2,327 Comparison Views

88% willing to recommend

TeamViewer

Read 110 TeamViewer reviews

15,447 Views
3,553 Comparison Views

93% willing to recommend

GoToMeeting

TeamViewer

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

GoToMeeting and TeamViewer Business are competing in the virtual meeting and collaboration space. TeamViewer Business seems to have the upper hand in terms of advanced remote management capabilities, while GoToMeeting excels in seamless virtual meeting features.

Features: GoToMeeting offers seamless online meeting capabilities, integrations with productivity tools, and a simple interface. TeamViewer Business provides advanced remote support, extensive cross-platform access, and the ability to control multiple systems from a single interface.

Room for Improvement: GoToMeeting could enhance its remote support capabilities, improve its mobile app functionality, and offer more customization in meeting settings. TeamViewer Business may benefit from a more streamlined installation process, greater ease of use for non-technical users, and improved meeting collaboration features.

Ease of Deployment and Customer Service: GoToMeeting offers an intuitive setup and responsive customer service, ideal for businesses needing quick virtual meeting setups. TeamViewer Business provides robust technical support with comprehensive client management services, focusing on technical support and cross-platform compatibility.

Pricing and ROI: GoToMeeting presents competitive pricing focused on value for virtual meetings, resulting in significant ROI for regular remote communication. TeamViewer Business, despite potentially higher initial costs, offers substantial ROI through feature-rich remote support, making it suitable for businesses prioritizing comprehensive remote management solutions.

To learn more, read our detailed GoToMeeting vs. TeamViewer Report (Updated: September 2026).

Buyer's Guide

GoToMeeting vs. TeamViewer

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.1%, down from 3.3% compared to the previous year. The mindshare of TeamViewer is 3.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.7%
GoToMeeting	3.1%
Other	93.2%

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature set is very comparable with other virtual meeting products."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"We need a meeting thing, hey, go find a meeting thing."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"It works, it's reliable."

"Overall, the solution is useful for running virtual meetings seamlessly."

"I have no issues with the performance and no issues with the way it works."

More GoToMeeting pros

"TeamViewer is a professional, flexible solution and platform independent, so it's worth its price."

"The most important feature of TeamViewer is its ease of use."

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

"Use this product. It is so easy to use and it makes students and staff happy."

"Previously we spent around three hours to troubleshoot or resolve P1 issues, but now it takes around 45 minutes."

"Ultimately, however, even with all of its warts and problems, it's still the best, most reliable and most affordable remote control product, at least for our environment."

"I use TeamViewer to connect to other workstations, Mac, or PC without a VPN connection."

"It's very easy to set up."

More TeamViewer pros

Cons

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The solution could always be more secure."

"GoToMeeting is too slow, which is why we no longer use it."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"We have had issues with stability."

"I didn't like the fact that they tried to make their new version look like Zoom."

"The solution could scale a bit easier if you need to add more people to meetings."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

More GoToMeeting cons

"I believe the graphical resolutions can be improved on the product, as apart from this, the product is very easy to use and easy on the eye."

"I had an issue recently where my mouse clicks weren’t being registered."

"In a future release of TeamViewer, they should improve password access."

"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."

"The stability of TeamViewer is good, but it could be better."

"It should have ability to display notes in the computer list."

"The product's expensive nature is an area of concern where improvements are required."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

More TeamViewer cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"We're using the free version. We do not pay any licensing fees."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"TeamViewer is $600 or $700 per port per year..."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"TeamViewer has multiple licensing options."

"The pricing is a little bit on the higher side."

"We have a permanent license and the price is reasonable."

"We use the free version of TeamViewer."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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913,806 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

17%

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

11%

Manufacturing Company

11%

Construction Company

10%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

Ask a question

Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

See all answers

Comparisons

Webex vs GoToMeeting

Compared 11% of the time

Skype for Business vs GoToMeeting

Compared 8% of the time

Microsoft Teams vs GoToMeeting

Compared 8% of the time

Zoom Workplace Business vs GoToMeeting

Compared 7% of the time

PGi GlobalMeet vs GoToMeeting

Compared 6% of the time

More GoToMeeting Competitors

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 4% of the time

LogMeIn Rescue vs TeamViewer

Compared 3% of the time

ScreenConnect vs TeamViewer

Compared 3% of the time

LogMeIn Pro vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

GoToMeeting

September 2026

Download GoToMeeting product report

Buyer's Guide

TeamViewer

August 2026

Download TeamViewer product report

Also Known As

No data available

TeamViewer Tensor

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToMeeting vs. TeamViewer

September 2026

Free Report: GoToMeeting vs. TeamViewer

Find out what your peers are saying about GoToMeeting vs. TeamViewer and other solutions. Updated: September 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.