GoToMeeting vs TeamViewer comparison

Read 110 TeamViewer reviews

14,454 Views
3,180 Comparison Views

93% willing to recommend

GoToMeeting

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Mar 19, 2026

GoToMeeting and TeamViewer Business are competing in the virtual meeting and collaboration space. TeamViewer Business seems to have the upper hand in terms of advanced remote management capabilities, while GoToMeeting excels in seamless virtual meeting features.

Features: GoToMeeting offers seamless online meeting capabilities, integrations with productivity tools, and a simple interface. TeamViewer Business provides advanced remote support, extensive cross-platform access, and the ability to control multiple systems from a single interface.

Room for Improvement: GoToMeeting could enhance its remote support capabilities, improve its mobile app functionality, and offer more customization in meeting settings. TeamViewer Business may benefit from a more streamlined installation process, greater ease of use for non-technical users, and improved meeting collaboration features.

Ease of Deployment and Customer Service: GoToMeeting offers an intuitive setup and responsive customer service, ideal for businesses needing quick virtual meeting setups. TeamViewer Business provides robust technical support with comprehensive client management services, focusing on technical support and cross-platform compatibility.

Pricing and ROI: GoToMeeting presents competitive pricing focused on value for virtual meetings, resulting in significant ROI for regular remote communication. TeamViewer Business, despite potentially higher initial costs, offers substantial ROI through feature-rich remote support, making it suitable for businesses prioritizing comprehensive remote management solutions.

To learn more, read our detailed GoToMeeting vs. TeamViewer Report (Updated: August 2026).

GoToMeeting vs. TeamViewer

August 2026

Download the complete report

Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 3.3% compared to the previous year. The mindshare of TeamViewer is 3.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.7%
GoToMeeting	3.2%
Other	93.1%

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Read full review

Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is no lagging and the meeting interaction is seamless."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"Overall, this solution is very good, with only the management and pricing in need of improvement."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"The stability and performance of the solution were good."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

"It works, it's reliable."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

More GoToMeeting pros

"Working with TeamViewer has made customer support work more efficient."

"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."

"We are using TeamViewer to support our users and it is used for technical support."

"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."

"The product allows easy access to any system in case of any issues."

"The product is quite stable. The performance is good."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

"It's feature-rich and easy to use."

More TeamViewer pros

Cons

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"I didn't like the fact that they tried to make their new version look like Zoom."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"The solution could always be more secure."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"The new version crashes my ISP. I don't like the new version."

More GoToMeeting cons

"It would be beneficial to have group functionalities to separate access when many consultants want to access different departments or clients at the same time."

"It should have ability to display notes in the computer list."

"TeamViewer gave us issues, which is why we switched to AnyDesk."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"The product can sometimes crash."

"Sometimes it lags."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"Only the paid version allows for file transfer. Also, it is annoying that I have to upgrade every time they release a new version because I can't use an older version to access a new one even if my version is paid and their version is a trial."

More TeamViewer cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"There is no license needed to use TeamViewer."

"The version of the solution we are using is free."

"The cost is in the thousands of dollars per year."

"We are using the standard free version of TeamViewer."

"I used the free version of TeamViewer."

"We use the free version of TeamViewer."

"The pricing is a little bit on the higher side."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

908,834 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

13%

Outsourcing Company

12%

Performing Arts

Manufacturing Company

11%

Construction Company

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

Microsoft Teams vs GoToMeeting

Comparisons

Webex vs GoToMeeting

Compared 11% of the time

Compared 8% of the time

Skype for Business vs GoToMeeting

Compared 8% of the time

Zoom Workplace Business vs GoToMeeting

Compared 7% of the time

PGi GlobalMeet vs GoToMeeting

Compared 6% of the time

More GoToMeeting Competitors

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 5% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

ScreenConnect vs TeamViewer

Compared 3% of the time

Check Point Remote Access VPN vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Download GoToMeeting product report

GoToMeeting

July 2026

Download TeamViewer product report

July 2026

Also Known As

No data available

TeamViewer Tensor

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross