GoToMeeting vs TeamViewer comparison

Why PeerSpot?

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #10, while TeamViewer is ranked #2 with an average rating of 8.7. GoTo holds a 3.2% mindshare in VM, compared to TeamViewer’s 3.9% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

2,847 Views
2,733 Comparison Views

88% willing to recommend

TeamViewer

Read 110 TeamViewer reviews

17,297 Views
4,151 Comparison Views

93% willing to recommend

GoToMeeting

TeamViewer

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

GoToMeeting and TeamViewer Business are competing in the virtual meeting and collaboration space. TeamViewer Business seems to have the upper hand in terms of advanced remote management capabilities, while GoToMeeting excels in seamless virtual meeting features.

Features: GoToMeeting offers seamless online meeting capabilities, integrations with productivity tools, and a simple interface. TeamViewer Business provides advanced remote support, extensive cross-platform access, and the ability to control multiple systems from a single interface.

Room for Improvement: GoToMeeting could enhance its remote support capabilities, improve its mobile app functionality, and offer more customization in meeting settings. TeamViewer Business may benefit from a more streamlined installation process, greater ease of use for non-technical users, and improved meeting collaboration features.

Ease of Deployment and Customer Service: GoToMeeting offers an intuitive setup and responsive customer service, ideal for businesses needing quick virtual meeting setups. TeamViewer Business provides robust technical support with comprehensive client management services, focusing on technical support and cross-platform compatibility.

Pricing and ROI: GoToMeeting presents competitive pricing focused on value for virtual meetings, resulting in significant ROI for regular remote communication. TeamViewer Business, despite potentially higher initial costs, offers substantial ROI through feature-rich remote support, making it suitable for businesses prioritizing comprehensive remote management solutions.

To learn more, read our detailed GoToMeeting vs. TeamViewer Report (Updated: November 2026).

Buyer's Guide

GoToMeeting vs. TeamViewer

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (5th)

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. The mindshare of TeamViewer is 3.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.9%
GoToMeeting	3.2%
Other	92.9%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"GoToMeeting is a nice program and they have a lot of features."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"We can record meetings and share the screen with participants."

"It's cost-effective."

"It works, it's reliable."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

More GoToMeeting pros

"If I take an estimation of one month, I save around eighty to ninety hours just because of TeamViewer."

"The solution is user-friendly and very flexible."

"The implementation is quite straightforward."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

"The solution is stable, reliable, has no bugs or glitches, does not crash or freeze, and the performance is good."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

"I would advise others this is the best solution for administrators or IT personnel."

"Our computers are spread amongst six physical locations, and TeamViewer reduces the need to travel to those offices to help staff."

More TeamViewer pros

Cons

"GoToMeeting is too slow, which is why we no longer use it."

"The interface is a little outdated and could be better."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"It is not so stable. They're trying to bring in too many things and make it look really complex."

"It is not so stable."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"I didn't like the fact that they tried to make their new version look like Zoom."

More GoToMeeting cons

"Voice communication and screen communication or face-to-face communication could be improved."

"I don’t see any areas where improvement is needed."

"If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."

"We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much experience with them."

"I'd like to be able to have two simultaneous sessions open on two different screens; this would increase productivity."

"This solution could be improved by offering more flexibility in terms of usage."

"It does what I need it to do but I think it's expensive."

"But still, I think the price factor for small business."

More TeamViewer cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"We're using the free version. We do not pay any licensing fees."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"The solution's pricing is reasonable."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

More TeamViewer pricing and cost advice

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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Financial Services Firm

12%

Comms Service Provider

11%

Construction Company

11%

Manufacturing Company

11%

Construction Company

10%

Outsourcing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

Ask a question

Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

See all answers

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Product Reports

Buyer's Guide

GoToMeeting

October 2026

Download GoToMeeting product report

Buyer's Guide

TeamViewer

October 2026

Download TeamViewer product report

Also Known As

No data available

TeamViewer Tensor

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToMeeting vs. TeamViewer

November 2026

Free Report: GoToMeeting vs. TeamViewer

Find out what your peers are saying about GoToMeeting vs. TeamViewer and other solutions. Updated: November 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.