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GoToMeeting vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
22nd
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.4%, down from 3.6% compared to the previous year. The mindshare of Zoho Meeting is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.4%
Zoho Meeting2.0%
Other94.6%
Virtual Meetings
 

Featured Reviews

Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the dial-in capability."
"Overall, this solution is very good, with only the management and pricing in need of improvement."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"When managing a conference, it is simple and easy."
"It's easy to set up."
"It can provide good communication with external partners."
"I have no issues with the performance and no issues with the way it works."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"I like the tool's video call feature."
"I switched to Zoho because it's convenient and offers a whole package."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"The API is much more flexible than other platforms."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
 

Cons

"We have had issues with stability."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"GoToMeeting is too slow, which is why we no longer use it."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"Manageability needs to be improved."
"GoToMeeting is too slow, which is why we no longer use it."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"In the next release, I would like for it to incorporate file transfers more efficiently from one computer to another when we covert things and send them out."
"They do not have phone support."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"Maybe the price could be lowered, but people will want a lower price forever."
"I would like to see a chat feature in the solution."
"Maybe the price could be lowered, but people will want a lower price forever."
 

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
Performing Arts
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about GoToMeeting vs. Zoho Meeting and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.