GoToMeeting vs Zoho Meeting comparison

GoTo and Zoho are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while Zoho is ranked #21 with an average rating of 7.0. GoTo holds a 3.2% mindshare in VM, compared to Zoho’s 1.0% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

580 Views
574 Comparison Views

88% willing to recommend

Zoho Meeting

Read 4 Zoho Meeting reviews

243 Views
243 Comparison Views

100% willing to recommend

GoToMeeting

Zoho Meeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Zoho Meeting compete in the online conferencing market. GoToMeeting has the upper hand in customer support, while Zoho Meeting excels in comprehensive features.

Features: GoToMeeting offers HD video conferencing, mobile integration, and real-time note-taking. Zoho Meeting provides webinar hosting, seamless Zoho suite integration, and end-to-end encryption.

Room for Improvement: GoToMeeting could enhance its feature set, improve webinar capabilities, and expand integration options. Zoho Meeting might enhance personalized support, offer more straightforward screen sharing, and improve lag in global connections.

Ease of Deployment and Customer Service: GoToMeeting provides easy deployment with responsive customer service. Zoho Meeting offers a flexible deployment strategy and seamless integration, though its personalized support may fall short.

Pricing and ROI: GoToMeeting offers cost-effective pricing with good short-term ROI. Zoho Meeting provides competitive pricing and strong long-term ROI due to its rich feature set.

To learn more, read our detailed GoToMeeting vs. Zoho Meeting Report (Updated: July 2025).

Buyer's Guide

GoToMeeting vs. Zoho Meeting

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Meeting

Ranking in Virtual Meetings

21st

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. The mindshare of Zoho Meeting is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

A good and decent meeting platform that stores recordings of meetings

We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution worked well specifically for audio meetings."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"We can record meetings and share the screen with participants."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"It works, it's reliable."

More GoToMeeting pros

"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."

"The API is much more flexible than other platforms."

"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."

"I like the tool's video call feature."

Cons

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"The solution could always be more secure."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"GoToMeeting is too slow, which is why we no longer use it."

"Manageability needs to be improved."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

More GoToMeeting cons

"They do not have phone support."

"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."

"Maybe the price could be lowered, but people will want a lower price forever."

"I would like to see a chat feature in the solution."

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."

"The product is not costly like other applications."

"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Real Estate/Law Firm

15%

Performing Arts

11%

Computer Software Company

11%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

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What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

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What do you like most about Zoho Meeting?

I like the tool's video call feature.

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What is your experience regarding pricing and costs for Zoho Meeting?

The product is not costly like other applications.

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What needs improvement with Zoho Meeting?

I would like to see a chat feature in the solution.

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Comparisons

Skype for Business vs GoToMeeting

Compared 61% of the time

TeamViewer vs GoToMeeting

Compared 23% of the time

Zoom vs GoToMeeting

Compared 17% of the time

More GoToMeeting Competitors

Zoom vs Zoho Meeting

Compared 100% of the time

More Zoho Meeting Competitors

Product Reports

Buyer's Guide

GoToMeeting

July 2025

Download GoToMeeting product report

Buyer's Guide

Virtual Meetings

June 2025

Download Zoho Meeting product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Your online meeting and webinar solution
Engage and train audiences worldwide through live webinars. Deliver presentations, record sessions, and download useful reports. Meet online securely to discuss, present, and collaborate from different locations.

Zoho

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Karpagam College of Engineering, Associate Business Service India

Buyer's Guide

GoToMeeting vs. Zoho Meeting

July 2025

Free Report: GoToMeeting vs. Zoho Meeting

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.