GoToWebinar vs TeamViewer comparison

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #18, while TeamViewer is ranked #2 with an average rating of 8.7. GoTo holds a 2.1% mindshare in VM, compared to TeamViewer’s 3.7% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

1,001 Views
981 Comparison Views

100% willing to recommend

TeamViewer

Read 110 TeamViewer reviews

12,955 Views
2,850 Comparison Views

93% willing to recommend

GoToWebinar

TeamViewer

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

GoToWebinar and TeamViewer Business compete in the realm of professional software solutions. GoToWebinar holds its ground in webinar hosting, while TeamViewer Business shines with remote access features.

Features: GoToWebinar offers automated email invitations, registration, and analytics. It excels with seamless integration for managing webinars and provides tools like polls for gauging audience interest. TeamViewer Business focuses on remote access, providing file transfer, screen sharing, and robust security with features like end-to-end encryption. It facilitates remote management and collaboration, making it ideal for remote support.

Room for Improvement: GoToWebinar could enhance its user interface to be more intuitive for first-time users, improve its mobile app functionality, and offer more customization options for branding webinars. TeamViewer Business would benefit from streamlining the setup process for less tech-savvy users, improving integration with other productivity tools, and offering more competitive pricing structures for small businesses.

Ease of Deployment and Customer Service: GoToWebinar offers a user-friendly, browser-based interface with intuitive tools for setting up webinars and has accessible customer service. TeamViewer Business requires a deeper focus on security protocols during setup, providing reliable support services to ensure proper remote management.

Pricing and ROI: GoToWebinar involves higher initial costs due to its specialized webinar functions but assures promising ROI through professional-grade features. TeamViewer Business offers flexible pricing for cost-efficient remote solutions, enhancing productivity and reducing downtime to deliver substantial ROI.

To learn more, read our detailed GoToWebinar vs. TeamViewer Report (Updated: June 2026).

Buyer's Guide

GoToWebinar vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

18th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.1%, up from 2.0% compared to the previous year. The mindshare of TeamViewer is 3.7%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.7%
GoToWebinar	2.1%
Other	94.2%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Shubham-Agarwal

Manager Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is browser-based and simple, which is an advantage over other solutions."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."

"Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing."

"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"Scalability is good as you can host webinars with hundreds of participants without any lagging."

"The most valuable feature is scheduling, which is quite simple and you can schedule a regular session with multiple occurrences."

More GoToWebinar pros

"Quicker and easier to connect to our customers’ PCs to resolve software issues."

"Once you use it, you will never want to use another remote service product again."

"From my perspective, the most important is the login, and in my opinion, the user interface is good."

"The technical support team assists with TeamViewer and performs repairs and installations remotely."

"TeamViewer is a scalable solution."

"Getting started with TeamViewer was easy, with a very straightforward usage"

"Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers."

"I’d advise users to go for it and try it out as it saves time for IT, allowing them to remote in from wherever they are so they don’t have to come to you and it makes troubleshooting simple."

More TeamViewer pros

Cons

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."

"The sharing of cameras is limited to meeting organizers."

"It's a little pricier than the others."

"The technical support is quite bad."

"I would like it to have the ability to stay connected for longer times."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"In a future release of TeamViewer, they should improve password access."

"Even now, we have customers who will not allow us to connect to them because of security sensitivity, e.g., military departments for clients."

"It would be beneficial to have group functionalities to separate access when many consultants want to access different departments or clients at the same time."

"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."

"The installation and the update agent could improve."

"It does what I need it to do but I think it's expensive."

More TeamViewer cons

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

"We are not using the solution for commercial use therefore it is free to use."

"There is a free and paid version of this solution. I am currently using the free version."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"The cost is in the thousands of dollars per year."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"We are using the free version of TeamViewer."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

16%

Government

Manufacturing Company

Comms Service Provider

Manufacturing Company

12%

Construction Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

See all answers

Comparisons

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Product Reports

Buyer's Guide

GoToWebinar

June 2026

Download GoToWebinar product report

Buyer's Guide

TeamViewer

May 2026

Download TeamViewer product report

Also Known As

No data available

TeamViewer Tensor

Overview

GoToWebinar is a web conferencing tool that supports scheduling, recording, audience engagement, and reporting for webinars and training sessions.

Designed for hosting online meetings, GoToWebinar facilitates educational and training seminars with features like screen sharing and polls. It is recognized for its API integration and reliable performance, handling large audiences with ease. Users benefit from immediate access to recordings and simple registration processes, although some users find customization options limited and support lacking.

What are the key features of GoToWebinar?

Easy Scheduling: Offers recurring sessions and immediate availability of recordings.
Audience Engagement: Utilizes polls and quizzes to enhance interaction.
API Integration: Provides seamless connection to other tools.
Reliable Performance: Maintains clear audio even on low bandwidth.
Activity Reports: Extractable reports for analysis.
Browser-based Interface: Ensures a smooth experience with large audiences.

What benefits should users expect when evaluating GoToWebinar?

Enhanced Interaction: Features like drawing and polls boost engagement.
Efficient Communication: Supports both internal and external meetings.
Adaptability: Quickly adjusts to increased online activity.
User-friendly Environment: Customization and easy presenter switching.

In specific industries, GoToWebinar is widely used for hosting educational webinars and technical training sessions. Organizations integrate this tool for client and customer interactions, making it a preferred choice for companies adapting to remote operational needs during global shifts in digital communication.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToWebinar vs. TeamViewer

June 2026

Free Report: GoToWebinar vs. TeamViewer

Find out what your peers are saying about GoToWebinar vs. TeamViewer and other solutions. Updated: June 2026.

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