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GoToWebinar vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
17th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.0%, down from 2.2% compared to the previous year. The mindshare of TeamViewer is 3.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
TeamViewer3.7%
GoToWebinar2.0%
Other94.3%
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Director of Marketing at a manufacturing company with 51-200 employees
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is browser-based and simple, which is an advantage over other solutions."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing."
"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."
"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."
"TeamViewer has positively impacted my organization because it has helped us in saving a lot of time, as the process of conveying instructions is much simpler now, and we are able to provide better online training to our new staff."
"Working with TeamViewer has made customer support work more efficient."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"Saves travel time, and wide support of platforms allows for a single solution."
"I am satisfied with TeamViewer, and its performance."
"It is fairly feature-rich and stable."
"From my perspective, the most important is the login, and in my opinion, the user interface is good."
"We have hundreds of remote key users, a lot of whom are non-native English speakers, and using TeamViewer allows my team and I to resolve any issue directly, without having to translate on the phone or by email."
 

Cons

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."
"It's a little pricier than the others."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The technical support is quite bad."
"The sharing of cameras is limited to meeting organizers."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much experience with them."
"I'm not sure if they provide good quality audio alongside screensharing."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"A feature that they could add is chat with sound to talk."
"It becomes complicated to switch from one monitor to another for different windows."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"There have been a few times when TeamViewer has been down globally, so that’s definitely an issue for consideration."
 

Pricing and Cost Advice

"This is a free solution."
"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"It would be nice if it is cheaper."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"TeamViewer has multiple licensing options."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"There is a free and paid version of this solution. I am currently using the free version."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
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Top Industries

By visitors reading reviews
Construction Company
16%
Outsourcing Company
12%
Manufacturing Company
8%
Government
8%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...
 

Also Known As

No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about GoToWebinar vs. TeamViewer and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.