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Greenhouse vs iCIMS Recruit comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Greenhouse
Ranking in Applicant Tracking and Recruiting Software
4th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iCIMS Recruit
Ranking in Applicant Tracking and Recruiting Software
1st
Average Rating
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Greenhouse is 2.2%, down from 6.7% compared to the previous year. The mindshare of iCIMS Recruit is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
iCIMS Recruit1.4%
Greenhouse2.2%
Other96.4%
Applicant Tracking and Recruiting Software
 

Featured Reviews

CD
Recruiter at Emerge
An affordable and easy-to-use product that is really intuitive and is one of the most stable applicant tracking systems
The product is easy to use. It's really intuitive. The things are laid out well. The search function seems to be better than other products. When I search for a name, some of the applicant tracking systems struggle to find the name, and I have to keep spelling out the entire name. Greenhouse has a better search function than other products and finds candidates quicker. I haven’t had issues with bugs. I have noticed other products freezing up or acting weird for some reason. However, Greenhouse is a solid solution. It has a really nice layout that tells us about upcoming events.
ManishGupta9 - PeerSpot reviewer
Managing Director & CEO at Talenton Global
Centralized hiring workflows have cut time to fill and now need better automation and AI features
Implementation can be a bit lengthy and complicated, which is an area where iCIMS Recruit needs improvement. Customer support and automation are areas where iCIMS Recruit is less impressive, and they need to improve more on automation processes. Configurability could be a bit higher because some competitors might have an edge in terms of UX, recruiting workflow, modern recruiter experiences, and sourcing or CRM-oriented experiences. A native HCM is important because many times I have to integrate with different HCMs like Workday or SAP. Pricing is not very transparent, as sometimes I have to keep adding things and they keep adding more prices in terms of lower cost and faster implementation. Some user functionality can require too many steps. Customer support can be inconsistent sometimes, and I have seen some delays. The iCIMS Recruit support team does not always provide very proactive support. Implementations are usually very lengthy and they really need to improve their implementation strategy to cut down a substantial amount of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides very good flexibility to create filters. Therefore, I can look at candidates' progress across different stages. I can also follow candidates to get updates about where they are in the cycle."
"The solution is pretty solid and stable, and I have had more issues with other ATSs than I ever did with Greenhouse."
"Greenhouse has a better search function than other products and finds candidates quicker."
"I think the ease of use is one of the most valuable features."
"iCIMS Recruit has impacted the organization positively because it has provided us with additional support and consistency with every recruiting process that we handle in the company, and this provides great transparency and great candidate experience in order for us to hire the best talent for the business."
"iCIMS Recruit's best features include the dashboard, the metrics, the graphs, and the link to our career portal and job postings."
"After we brought them into iCIMS Recruit, their application completion rate rose to almost 100%, so it's between 92% to 100% for them now."
"The best features iCIMS Recruit offers are that it reduces manual labor and allows me to create jobs and maintain a job library."
"iCIMS Recruit has positively impacted my organization because we can see all communications in one database versus multiple ones."
"I could finally place all the positions successfully using iCIMS Recruit."
"iCIMS Recruit has positively impacted my organization by allowing us to recruit better and reducing the time to fill."
"iCIMS Recruit is a user-friendly applicant tracking system overall."
 

Cons

"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts. For example, if there are 10 new people who are added to the job that I'm involved with, it should provide me with a chart or notification so that I am prompted to look at it. Currently, I have to go and look at the dashboard. There should be a little bit of intelligence to prompt action."
"There are dashboards that I can see, but for pending things that I have to look at, it should provide alerts."
"The biggest thing for me was that Greenhouse sucked a lot of time when we were trying to schedule, whereas Lever made it very fast and easy."
"Probably the biggest issue with Greenhouse is that the scheduling portion isn't very strong or smart."
"If we have to schedule multiple interviews in Greenhouse, we will have to schedule them individually."
"The customer support for iCIMS Recruit is terrible. I chose a rating of six because the customer service has been terrible, and we have gone through numerous account managers."
"iCIMS Recruit can be improved from its user interface."
"The only challenge is that it can be difficult to make managers aware that they need to follow positions in the platform and learn how to use it so we can work together."
"Eventually, the company moved away from iCIMS Recruit simply because it did not provide all the options to filter, keyword search, or navigate applicants."
"iCIMS Recruit could be improved by adding a block to explain certain things."
"ICIMS Recruit could be improved with better functionality, the visualization of the data functionality, the data program, the ability to see additional insights, and the interface of the data configurations could be more updated."
"Customer support and automation are areas where iCIMS Recruit is less impressive, and they need to improve more on automation processes."
"The customer support for iCIMS Recruit, specifically the technical customer support, leaves a little bit to desire, as with any other SaaS company."
 

Pricing and Cost Advice

"The tool is pretty affordable for startups and medium-level companies."
"The one thing I didn't like, and what caused me to move from Greenhouse, was that they wanted to bump us up almost 20% over what the previous cost was."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Performing Arts
10%
Comms Service Provider
8%
Marketing Services Firm
8%
Government
13%
Comms Service Provider
13%
Outsourcing Company
12%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for iCIMS Recruit?
iCIMS is very expensive. As a smaller company, we are a small fish in a big pond to them, and all of our inquiries seem to be ignored.
What needs improvement with iCIMS Recruit?
iCIMS Recruit can be improved with AI integration. I would like to see smarter candidate matching and ways to identify fraudulent applications, third parties, and deep fakes.
What is your primary use case for iCIMS Recruit?
iCIMS Recruit is our ATS system, and I use it daily for all of our open requisitions and hiring processes.
 

Comparisons

 

Overview

 

Sample Customers

Zenefits, Pinerest, Airbnb Inc., BrightRoll, Vimeo LLC, Evernote
NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Find out what your peers are saying about Greenhouse vs. iCIMS Recruit and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.