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Gusto vs PeopleSoft comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in Benefits Administration
6th
Ranking in Talent Management
4th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (1st), Talent Acquisition (6th)
 

Mindshare comparison

As of November 2026, in the Benefits Administration category, the mindshare of Gusto is 1.7%, up from 1.3% compared to the previous year. The mindshare of PeopleSoft is 4.2%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
PeopleSoft4.2%
Gusto1.7%
Other94.1%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Decades of use have delivered secure, customizable control for public sector operations and finance
I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft. PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft. PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts. My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available. I would rate this product nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I love Oracle support."
"We're able to do far better data collection using CRM; far better than anything we had in the past."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"The customization and catering to our specific needs have helped."
"The most valuable feature of this product is the HR suite; it is the leading vendor for human resources in the market, so for me, the HR and payroll features are the biggest flagship of the PeopleSoft product."
"Customer Service: Excellent, since Oracle support is always available."
"Having a complete enterprise solution where all the reporting is in our own centralized system is great."
"It is a very stable ERP solution, supported on Oracle Cloud and providing extensive features such as perfect load balancing and automatic scaling of the ERP deployment to handle millions of users."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"There should be more analytics, monitoring analytics, and also machine learning should be incorporated into the core product."
"On the other hand, the more recent push for standardization precludes customized approaches to certain industry requirements."
"I would like to see it become available again in Mexico."
"Agile system configurations to accommodate business dynamics."
"Mobility isn’t the greatest."
"Initial setup can be complex without training or use of consultants."
"The problem we have is the customization. We've gone a bit overboard with customization. That’s problematic during upgrades, which is a common problem with PeopleSoft."
"Reports can definitely be improved."
 

Pricing and Cost Advice

Information not available
"It's approximately $3,000,000 to $4,000,000 USD per year."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"This solution offers annual licensing. We pay per user."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
"Check all options before a decision is made."
"One of the cheapest solutions available and also one of the best."
"I would rate the pricing an eight out of ten, with ten being expensive."
"The main issue we have with the solution is that it is very expensive."
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920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Construction Company
12%
Manufacturing Company
9%
Transportation Company
9%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
 

Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Gusto vs. PeopleSoft and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.