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Gusto vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
10th
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in Benefits Administration
6th
Ranking in Talent Management
6th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (9th), Activity Based Costing Software (4th), Demand Management (2nd), Talent Acquisition (6th)
 

Mindshare comparison

As of June 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 0.9% compared to the previous year. The mindshare of PeopleSoft is 3.6%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
PeopleSoft3.6%
Gusto1.8%
Other94.6%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Decades of use have delivered secure, customizable control for public sector operations and finance
I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft. PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft. PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts. My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available. I would rate this product nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gusto is a really good payroll solution for small businesses."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I appreciated the templates that they offered for new hires and onboarding."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I think it's a very strong, solid product, very mature."
"The most valuable feature of this product is the HR suite; it is the leading vendor for human resources in the market, so for me, the HR and payroll features are the biggest flagship of the PeopleSoft product."
"PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
"Flexibility in configuration."
"The fact that it's an all-enterprise solution is the most valuable feature to me."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"There are several new features in the PeopleSoft tool set that I've found particularly valuable, such as grid control and related actions."
"PeopleSoft HCM is a mature, flexible and robust product."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"The Work Center feature in PeopleSoft is a step in the right direction in consolidating someone's role-based interaction with the system. This enhanced functionality streamlines workflows and improves efficiency."
"There are some small things I'd like changing, but the big thing that needs work is their technical support."
"I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it."
"The Time and Labor module is not that flexible."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"Reports can definitely be improved."
"I think PeopleSoft should focus on enhancing the tools and the UI, and making it a more updated app as opposed to the old, tiny, older look and feel."
"If they could provide reports for various organizations, especially global ones. Currently, the report fields are mostly US centric, and do not support other regions."
 

Pricing and Cost Advice

Information not available
"The solution is priced per module."
"The main issue we have with the solution is that it is very expensive."
"PeopleSoft has a yearly maintenance fee."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
"The tool is expensive."
"Check all options before a decision is made."
"The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
"The expenses related to the solution are nominal."
report
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900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
University
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
 

Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Gusto vs. PeopleSoft and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.