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HCL Verse vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Email Applications (13th)
Office 365
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
Content Collaboration Platforms (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. HCL Verse is designed for Email Applications and holds a mindshare of 2.3%, up 1.3% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 10.2% mindshare, up 4.9% since last year.
Email Applications Market Share Distribution
ProductMarket Share (%)
HCL Verse2.3%
Google Workspace15.1%
Microsoft Exchange Online11.1%
Other71.5%
Email Applications
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 36510.2%
Google Workspace9.3%
Dropbox Business - Enterprise8.6%
Other71.9%
Content Collaboration Platforms
 

Featured Reviews

MR
Diretor at MASTERDOM
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"The most valuable feature is the mail server."
"Office 365 is scalable and easy to integrate with APIs, which is very beneficial for the operations we conduct."
"For me, the most valuable features in Office 365 are the integration between all of the various apps and how you can still communicate even without third-party apps."
"Every application in the Office 365 bundle is beneficial, making day-to-day tasks easier."
"​Great impact on project management and team collaboration."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"The most valuable features in Office 365 for me are productivity, as all my productivity requirements are fulfilled, and communication capabilities."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"The integration of co-pilot as part of M365 has made it easy to access support for common technical issues, saving time that would be used on trying to access prompt feedback following back-and-forth emails in getting the correct solution."
 

Cons

"The solution could improve by allowing us to use a color that we want in the editing boxes."
"Security is very important to us, so improvements to this functionality are welcome."
"Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you."
"The online applications have limited functionality compared to the local applications."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"The security should be improved."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"This is an affordable solution but the price could be improved."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"​The pricing/licensing is easy to manage."
"Licensing, billing, and accounting are available from the management interface."
"Good reporting and good value subscriptions for international calls."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The pricing is not really high, but one can get the software with the license key for free."
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Top Industries

By visitors reading reviews
Government
24%
University
6%
Real Estate/Law Firm
6%
Manufacturing Company
6%
Computer Software Company
13%
Marketing Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
 

Comparisons

 

Also Known As

Verse, IBM Verse
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Me & the Bees Lemonade
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: January 2026.
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