Try our new research platform with insights from 80,000+ expert users

HCL Verse vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Email Applications (13th)
Office 365
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
143
Ranking in other categories
Content Collaboration Platforms (2nd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. HCL Verse is designed for Email Applications and holds a mindshare of 1.5%, up 1.3% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 7.5% mindshare, up 6.1% since last year.
Email Applications
Content Collaboration Platforms
 

Featured Reviews

MR
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the mail server."
"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"The solution is quite intuitive and easy to use."
"Reliable without any glitches."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"I like Office 365's usability."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"It's inexpensive to license."
"It is stable."
 

Cons

"Security is very important to us, so improvements to this functionality are welcome."
"The solution could improve by allowing us to use a color that we want in the editing boxes."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"We have had some connectivity issues."
"There are some complexities to the initial setup if you use some of the more advanced features."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"Integration with other platforms can be improved."
"The online applications have limited functionality compared to the local applications."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"This is an affordable solution but the price could be improved."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"​The pricing/licensing is easy to manage."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"Licensing, billing, and accounting are available from the management interface."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The price of Office 365 is very expensive."
"I think that we pay $9.99 USD per user, monthly."
"The pricing is not really high, but one can get the software with the license key for free."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
25%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
17%
Government
7%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
 

Comparisons

 

Also Known As

Verse, IBM Verse
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Me & the Bees Lemonade
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: August 2025.
865,295 professionals have used our research since 2012.