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Helix ALM vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
15th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (19th), Application Requirements Management (7th)
Zephyr Enterprise
Ranking in Test Management Tools
6th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Test Management Tools category, the mindshare of Helix ALM is 2.5%, up from 2.1% compared to the previous year. The mindshare of Zephyr Enterprise is 7.6%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Tin Bùi - PeerSpot reviewer
Highly stable solution and meets users' needs
It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The solution does its job well."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has a very intuitive user experience."
"Zephyr Enterprise is a stable solution."
"We use the solution for test case management."
"It has a very intuitive user experience."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
 

Cons

"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Security needs improvement to protect customer information better."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Zephyr Enterprise needs to redesign the reporting."
 

Pricing and Cost Advice

"I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
"I give the solution a nine out of ten for pricing."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Healthcare Company
15%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Computer Software Company
20%
Financial Services Firm
19%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

TestTrack
SmartBear Zephyr
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Helix ALM vs. Zephyr Enterprise and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.