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Hexagon EAM vs Prometheus-AI Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prometheus-AI Platform
Ranking in Enterprise Asset Management (EAM)
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (5th), ERP (23rd)
 

Mindshare comparison

As of October 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, down from 3.7% compared to the previous year. The mindshare of Prometheus-AI Platform is 2.5%. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Hexagon EAM3.0%
Prometheus-AI Platform2.5%
Other94.5%
Enterprise Asset Management (EAM)
 

Featured Reviews

SA
Senior product manager at Metrolinx
Digital workflows have transformed fleet maintenance and now need faster UI and smarter automation
Hexagon EAM can be improved by incorporating artificial intelligence features, predictive maintenance features, and inventory management improvements. They can also explore adding more features beneficial for daily operations. Hexagon EAM could also extend into different sectors like oil and engineering fields, which they are already doing. The EAM application will help save money through predictive maintenance activities, leading to higher efficiency of the equipment. I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time. The status changes are time-consuming because these work orders have hundreds of equipment attached to them and numerous checklist items. When we save the work order, it takes a long time. If Hexagon can improve the speed of the application, whether in the on-premise or cloud versions, by optimizing the user interface response times, it would be very helpful for us. On a scale of 1 to 10, I would give Hexagon EAM a 7. I chose 7 out of 10 because there are still many improvements needed on the EAM application regarding performance and the addition of predictive maintenance and artificial intelligence features. There is significant scope for improvement in application performance, which justifies my score of 7 out of 10.
MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Hexagon EAM helps the business maintain the buses by daily reading their mileage and managing asset life cycle maintenance."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"By saving time for technicians, we complete work that typically takes 8 hours in just 4 hours, resulting in saving 50% of time and reducing labor costs as a result."
"Hexagon EAM has positively impacted my organization by reducing the downtime of the assets."
"Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting."
"My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it."
"Hexagon EAM has had a positive impact on my organization by modernizing our software and management status."
"The solution offers an easy way to install and scratch values."
"It is a scalable solution."
"The most valuable feature of Prometheus is its ability to collect metrics."
"It is an efficient solution."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature is that we can receive information in different formats."
"The resilience of the solution's metric collection is very nice."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
 

Cons

"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users."
"I do wish there were more updates and enhancements."
"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
"It excels at work management, with the majority of its functionalities focused there, but it lacks in the inventory module."
"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"Its stability could be even better."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"I would like to see improvement in the analysis tools and customization features."
"The scalability must be improved."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The setup process could be more straightforward and user-friendly."
 

Pricing and Cost Advice

Information not available
"It is an open-source tool."
"The solution is free of cost."
"The product is expensive compared to Datadog."
"We use the solution's open-source version."
"The solution is not expensive."
"We have the open-source version, so we don't pay for it."
"The solution is open source."
"The tool is open-sourced."
report
Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
919,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
21%
Manufacturing Company
12%
Government
9%
Energy/Utilities Company
8%
Financial Services Firm
14%
Construction Company
9%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
 

Questions from the Community

What needs improvement with Hexagon EAM?
I would add that one of the features of Hexagon EAM that could be improved is the lack of vendor-side integration or a module for vendors. In most cases I have encountered where Hexagon EAM is used...
What is your primary use case for Hexagon EAM?
My main use cases for Hexagon EAM are asset maintenance and inventory management, which are primarily used in automotive manufacturing and the pharmaceuticals industry. I can provide a specific exa...
What advice do you have for others considering Hexagon EAM?
On the integration side, I have not used DataBridge Pro, but I believe it is a good step towards integration with other applications. Reporting through Cognos Report Studio is good and offers most ...
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
 

Also Known As

No data available
Utopia Data Quality
 

Overview

 

Sample Customers

Information Not Available
Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Find out what your peers are saying about Hexagon EAM vs. Prometheus-AI Platform and other solutions. Updated: September 2026.
919,894 professionals have used our research since 2012.