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HPE Zerto Software vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
360
Ranking in other categories
Cloud Migration (1st), Autonomous Operational Resilience (1st)
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
41st
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.8%, down from 2.6% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software1.8%
MSP360 Backup1.1%
Other97.1%
Backup and Recovery
 

Featured Reviews

AF
DevOps Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration."
"The testing features are the most valuable features of this solution. We use the failover test feature not just for testing failovers and disaster recovery, we've also had clients use it for development purposes as well as patching purposes to test patches. We can failover the VM and then we can make any changes we want without affecting production. It's a nice sandbox for that usage."
"I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use."
"In specific outcomes, we have recovered 200 servers in a span of 8 hours, which is a significant improvement, saving us operational and financial costs while enhancing business operations."
"Zerto is the simplest disaster recovery and data recovery solution I've ever deployed, and I've been doing this for 30-plus years."
"The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
"When you can't afford to risk your data, Zerto is the solution."
"Zerto's single-click recovery solution offers exceptional recovery speed."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The solution is simple to use and easy to configure."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
 

Cons

"When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."
"It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks."
"The solution is very expensive."
"The full site recovery is not up to SRM standards."
"Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
"The one area I see a need for improvement is supposedly on the roadmap, which is to be able to replicate to multiple locations."
"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."
"It is frustrating when the protection of VMs doesn't get relocated to another host before the replication appliance powers down. In such a case, you are breaking replication for the duration of that maintenance, and that can cause some support issues when you bring it back online, where you have to go in and manually recover it."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The graphics are looking a bit old and should be updated."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"It is an enterprise-grade product. When you buy enterprise-grade tools, you have to expect to pay a higher price. It goes back to the idea of you get what you pay for."
"There is a lot of confusion with Zerto licensing. They have a migration license and a replication license. They should simplify the licensing process. The migration license costs a lot of money, and it is only on a one-time basis. If you use that license, it ties to that VM. I might re-migrate that VM in the next five to ten years. It is another environment, but my license is stuck there. The replication license is fine, and I have no issue with its pricing model, but they should simplify the migration license."
"My impression is that Zerto is more expensive than other solutions, although I don't have exact numbers."
"We have always been able to get the pricing worked out. At this new company I am right now, we are doing well. We sometimes go through a third party to help us with pricing, but Zerto is fairly decently priced, especially when you consider some of the other solutions that are out there which could be very expensive."
"The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions."
"The cost per VM is a bit high."
"The pricing seems really good. We're an enterprise customer, so we get all the bells and whistles."
"Zerto is pretty reasonable. I haven't checked to see how much Rubrik is going to quote us for their solution. At least for us, the price doesn't play a big factor in the decision-making because it is a pretty small deployment for our use case."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"Its pricing needs improvement."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
9%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise93
Large Enterprise207
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What is your experience regarding pricing and costs for Zerto?
My experience with pricing, setup cost, and licensing is good.
What needs improvement with Zerto?
HPE Zerto Software's GUI needs modernization to match the flexibility and user experience of other HPE software solutions, as there is still room for improvement in software-level flexibility and t...
Ask a question
Earn 20 points
 

Also Known As

Zerto Virtual Replication
Cloudberry Backup
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
StratX
Find out what your peers are saying about HPE Zerto Software vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.