HPE Zerto Software vs MSP360 Backup comparison

Hewlett Packard Enterprise and MSP360 are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0, while MSP360 is ranked #55. Hewlett Packard Enterprise holds a 1.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

HPE Zerto Software

Read 355 HPE Zerto Software reviews

20,772 Views
11,840 Comparison Views

98% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

3,903 Views
2,381 Comparison Views

100% willing to recommend

HPE Zerto Software

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and MSP360 Backup are leading solutions in the data protection category. While both offer unique advantages, HPE Zerto Software is generally considered superior for enterprises seeking comprehensive data recovery due to its advanced features.

Features: HPE Zerto Software offers continuous data protection, ransomware resilience, and near-synchronous replication. MSP360 Backup provides straightforward data management, encryption features, and compatibility with various platforms, making it appealing for smaller businesses focused on simple data backup.

Room for Improvement: HPE Zerto Software can enhance its deployment processes to be more accessible for non-enterprise users and improve service integration. It should also offer more flexible pricing models. MSP360 Backup can expand its feature set for more robust data recovery and improve its user interface for advanced configurations, while enhancing real-time monitoring capabilities.

Ease of Deployment and Customer Service: HPE Zerto Software offers a complex deployment process suitable for large enterprises and provides dedicated customer support, whereas MSP360 Backup is designed for quicker deployment, making it ideal for SMBs, with accessible customer service for flexible support.

Pricing and ROI: HPE Zerto Software involves a higher initial cost but provides significant ROI through advanced recovery and protection features, ideal for enterprises with comprehensive data needs. MSP360 Backup offers a more budget-friendly solution with a moderate ROI, suitable for businesses needing basic backup services.

To learn more, read our detailed HPE Zerto Software vs. MSP360 Backup Report (Updated: May 2026).

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

355

Ranking in other categories

Cloud Migration (1st), Autonomous Operational Resilience (1st)

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Cloud Backup

45th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 3.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
MSP360 Backup	1.1%
Other	97.0%

Backup and Recovery

Featured Reviews

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I’m a big fan of Zerto and even more so now that they can replicate to Amazon."

"Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards."

"The most valuable feature is real-time replication, where we have the ability to recover things in near real-time."

"Overall, I would rate Zerto a nine out of ten."

"ZVR lets us protect our VMs without any impact upon users and greatly improved our RPOs from hours to seconds."

"The speed of recovery with Zerto is at least five to ten times faster, helping us reduce downtime during migrations that would have cost our company millions."

"Now, the average recovery is nine seconds, which is pretty big because we went from hours, days, or weeks to seconds and minutes to recover."

"We own another solution called VMware Site Recovery Manager, SRM, we have licenses for our entire environment and we still decided not to use it, that's how big the difference was in the experience that Zerto provides."

More HPE Zerto Software pros

"The initial setup is very easy. It's not overly complex."

"The solution is simple to use and easy to configure."

"The most valuable feature for me is that I can see what has been successfully backed up and what has not, which is very valuable because you don't have to check the machines, and the second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"The UI is pretty good; it's very simple and very user-friendly."

"General ease of use and performance of the Windows version is the most valuable feature."

"Technical support is very good."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"Sometimes, Zerto almost holds the vSphere environment hostage when it comes to taking certain actions."

"It has become a full-time job at my company for somebody to keep Zerto running all the time, everywhere, and to keep all the customers up and going."

"Their offsite backup is a bit clunky, but it will probably improve."

"Zerto's analytics could be more detailed. The analytics report seems to be more difficult to read."

"Zerto could improve the product by lowering the cost."

"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."

"They are doing a lot of great things, but I have heard that Zerto is expensive."

"The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token."

More HPE Zerto Software cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now."

"The main improvement is that it should have GDPR compliance. That's the problematic point."

"The solution's pricing is very high."

"The interface could use some updating."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"It's expensive, for sure, but for us, it comes down to the fact that we do not replicate our entire environment using Zerto. We replicate the mission-critical servers and services, so the yearly cost of Zerto is heavily outweighed by the potential cost of an outage."

"Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model."

"We feel it is pretty cost-efficient. For the amount of protection that we get for Zerto, we feel that it is at an excellent price point, especially compared to some of the other vendors that were just backup solutions. For all that it does, we feel that the price is good."

"Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting."

"The only negative part that I have seen so far has been the cost. It is kind of pricey, but you get what you pay for. Zerto is a lot faster than other solutions and you get enhanced performance."

"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."

"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."

"Its price is reasonable. I have not worked with other tools, but as compared to its competitors such as VMware, its price is lower. So, in my opinion, its price is good."

More HPE Zerto Software pricing and cost advice

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Healthcare Company

Computer Software Company

Financial Services Firm

12%

Construction Company

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	92
Midsize Enterprise	94
Large Enterprise	202

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What is your experience regarding pricing and costs for Zerto?

In terms of pricing, I'll not say HPE Zerto Software is very cheap, and I'll not say that whatever features it provides, it's very highly priced. However, there could be room for negotiation on the...

See all answers

What needs improvement with Zerto?

The documentation is very good. The GUI is kind of an old one. More development on the GUI can be useful for the users.The areas that have room for improvement include the GUI. The other thing is t...

See all answers

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Comparisons

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Compared 4% of the time

Commvault Cloud vs HPE Zerto Software

Compared 3% of the time

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Compared 4% of the time

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Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

NinjaOne vs MSP360 Backup

Compared 3% of the time

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Product Reports

Buyer's Guide

HPE Zerto Software

May 2026

Download HPE Zerto Software product report

Buyer's Guide

MSP360 Backup

April 2026

Download MSP360 Backup product report

Also Known As

Zerto Virtual Replication

Cloudberry Backup

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

StratX

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

May 2026

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