HPE Zerto Software vs MSP360 Backup comparison

Why PeerSpot?

Hewlett Packard Enterprise and MSP360 are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.1, while MSP360 is ranked #51. Hewlett Packard Enterprise holds a 1.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

HPE Zerto Software

Read 365 HPE Zerto Software reviews

28,672 Views
15,770 Comparison Views

98% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
4,180 Comparison Views

100% willing to recommend

HPE Zerto Software

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and MSP360 Backup are leading solutions in the data protection category. While both offer unique advantages, HPE Zerto Software is generally considered superior for enterprises seeking comprehensive data recovery due to its advanced features.

Features: HPE Zerto Software offers continuous data protection, ransomware resilience, and near-synchronous replication. MSP360 Backup provides straightforward data management, encryption features, and compatibility with various platforms, making it appealing for smaller businesses focused on simple data backup.

Room for Improvement: HPE Zerto Software can enhance its deployment processes to be more accessible for non-enterprise users and improve service integration. It should also offer more flexible pricing models. MSP360 Backup can expand its feature set for more robust data recovery and improve its user interface for advanced configurations, while enhancing real-time monitoring capabilities.

Ease of Deployment and Customer Service: HPE Zerto Software offers a complex deployment process suitable for large enterprises and provides dedicated customer support, whereas MSP360 Backup is designed for quicker deployment, making it ideal for SMBs, with accessible customer service for flexible support.

Pricing and ROI: HPE Zerto Software involves a higher initial cost but provides significant ROI through advanced recovery and protection features, ideal for enterprises with comprehensive data needs. MSP360 Backup offers a more budget-friendly solution with a moderate ROI, suitable for businesses needing basic backup services.

To learn more, read our detailed HPE Zerto Software vs. MSP360 Backup Report (Updated: October 2026).

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

365

Ranking in other categories

Cloud Migration (1st), Autonomous Operational Resilience (1st)

MSP360 Backup

Ranking in Backup and Recovery

51st

Ranking in Cloud Backup

36th

Ranking in Disaster Recovery (DR) Software

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 2.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
MSP360 Backup	1.1%
Other	97.0%

Backup and Recovery

Featured Reviews

Aslah Faseel K

DevOps Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Zerto university for training staff is very useful."

"It's given us a sense of trust that if we have to fail over in a DR situation, it's going to be kind of like Apple, it just works."

"The dashboarding shows recovery point objectives and recovery time objectives, indicating seconds or minutes remaining, which is useful."

"Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."

"I find Zerto's ability to restore a virtual VM much more quickly than Veeam or vCenter's restoration capabilities to be incredibly valuable."

"Zerto offered us massive time saving and consistency, and we have a consistent outcome every time we complete conversions."

"Zerto has enabled the team to focus on engineering and spend less time developing APIs to work with custom solutions and security applications, positively impacting our IT resiliency strategy."

"HPE Zerto Software positively impacts our organization by providing app-centric protection; previously, we used other vendors' DR software, but now, customers with different applications on every virtual machine benefit from the app-centric protection and API integration provided by HPE Zerto Software, which the previous solution lacked."

More HPE Zerto Software pros

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Provides connectivity to a lot of different cloud storage solutions."

"General ease of use and performance of the Windows version is the most valuable feature."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Client-side encryption minimizes worries about data being captured on the back-end."

More MSP360 Backup pros

Cons

"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."

"Long-term retention of files is a function that isn't available yet that I'm looking forward to them providing. The long-term retention is the only other thing that I think needs improvement."

"The long-term recovery is a little bit weak in its granularity."

"The drawback with HPE Zerto Software is that once we restore that machine, the original is still working and we restore a new machine, but that IP remains the same."

"We would like some of the real fine or granular things. We've submitted a few minor things for enhancements such as being able to control bandwidth utilization for each facility you replicate to versus overall. We just need a little bit more granularity on some of the things, but there is not a whole bunch that is in need of tweaking."

"The product could benefit from improvements in automation, specifically in the area of failovers."

"There is still some scope for improvement."

"This solution could be improved by being more cloud agnostic."

More HPE Zerto Software cons

"The interface could use some updating."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution's pricing is very high."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

More MSP360 Backup cons

Pricing and Cost Advice

"License-wise, we budgeted $1,000 per VM. The minimum spend on it, in the beginning, can sometimes be a little bit of a headache for people, and they might have to budget creatively to get there, but once you're there, the renewals are worth it."

"The pricing for this solution could be cheaper. They have two licensing tiers. When we purchased it, they didn't have a license for the cloud model. Certain things that I used to get with the basic licensing are no longer available. They are only available in the Cloud. Overall, the licensing model could be simplified."

"I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product."

"We subscribe to their annual license package and we have tier one support with them."

"It's a little bit expensive."

"It's not the cheapest tool, it's expensive. But it's doing a good job."

"As far as I know, the pricing is around $1,000 per VM, but Zerto is changing the pricing model to more of an enterprise-class license. I don't know if there are any additional costs or fees."

"I would suggest getting a dedicated, well-informed rep."

More HPE Zerto Software pricing and cost advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Outsourcing Company

10%

Manufacturing Company

Financial Services Firm

Construction Company

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	94
Large Enterprise	210

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

See all answers

What is your experience regarding pricing and costs for Zerto?

I find HPE Zerto Software affordable.

See all answers

What needs improvement with Zerto?

I would like HPE Zerto Software to support more hypervisor platforms than currently available. Support for additional hypervisors could be added in the future. Since we have multiple platforms, we ...

See all answers

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Comparisons

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Compared 7% of the time

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Infrascale Backup & Disaster Recovery vs HPE Zerto Software

Compared 3% of the time

AWS Elastic Disaster Recovery vs HPE Zerto Software

Compared 3% of the time

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Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

HPE Zerto Software

October 2026

Download HPE Zerto Software product report

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Also Known As

Zerto Virtual Replication

Cloudberry Backup

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

StratX

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

October 2026

Free Report: HPE Zerto Software vs. MSP360 Backup

Find out what your peers are saying about HPE Zerto Software vs. MSP360 Backup and other solutions. Updated: October 2026.

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