HPE Zerto Software vs MSP360 Backup comparison

Hewlett Packard Enterprise and MSP360 are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0, while MSP360 is ranked #58. Hewlett Packard Enterprise holds a 2.0% mindshare in BRS, compared to MSP360’s 0.9% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

HPE Zerto Software

Read 346 HPE Zerto Software reviews

15,919 Views
9,074 Comparison Views

98% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

HPE Zerto Software

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and MSP360 Backup are leading solutions in the data protection category. While both offer unique advantages, HPE Zerto Software is generally considered superior for enterprises seeking comprehensive data recovery due to its advanced features.

Features: HPE Zerto Software offers continuous data protection, ransomware resilience, and near-synchronous replication. MSP360 Backup provides straightforward data management, encryption features, and compatibility with various platforms, making it appealing for smaller businesses focused on simple data backup.

Room for Improvement: HPE Zerto Software can enhance its deployment processes to be more accessible for non-enterprise users and improve service integration. It should also offer more flexible pricing models. MSP360 Backup can expand its feature set for more robust data recovery and improve its user interface for advanced configurations, while enhancing real-time monitoring capabilities.

Ease of Deployment and Customer Service: HPE Zerto Software offers a complex deployment process suitable for large enterprises and provides dedicated customer support, whereas MSP360 Backup is designed for quicker deployment, making it ideal for SMBs, with accessible customer service for flexible support.

Pricing and ROI: HPE Zerto Software involves a higher initial cost but provides significant ROI through advanced recovery and protection features, ideal for enterprises with comprehensive data needs. MSP360 Backup offers a more budget-friendly solution with a moderate ROI, suitable for businesses needing basic backup services.

To learn more, read our detailed HPE Zerto Software vs. MSP360 Backup Report (Updated: March 2026).

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

346

Ranking in other categories

Cloud Migration (1st)

MSP360 Backup

Ranking in Backup and Recovery

58th

Ranking in Cloud Backup

47th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (7th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 2.0%, down from 3.0% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	2.0%
MSP360 Backup	0.9%
Other	97.1%

Backup and Recovery

Featured Reviews

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I appreciate the most in HPE Zerto Software is the move or the failover buttons."

"The time it takes to fail a server over to DR has been great."

"Real-time or near real-time replication has been the most valuable feature. Our RTO is generally between six and eight seconds. The impact on our RTO is essential."

"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."

"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."

"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."

"The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure."

"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."

More HPE Zerto Software pros

"Provides connectivity to a lot of different cloud storage solutions."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The most valuable feature of MSP360 Backup is its reliability."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"It has allowed me to implement a cost effective, highly configurable solution."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

Cons

"More user support would be best for me because I'm not in the product all the time. So, having strong support is probably the most important decision on any products that we buy."

"Zerto could improve by offering more flexible pricing models, especially for startups."

"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."

"Needs better reporting."

"Adding or changing VPGs (Virtual Protection Groups) may require restarting replication."

"Zerto can improve by offering bare metal recovery for our physical infrastructure."

"There is a need to allow the source vCenter Inventory to be imported with a single click."

"The only negative I would give is that with the latest version of the appliance, setting up authentication was a bit of a challenge, but that is just a matter of using Keycloak and how things have changed."

More HPE Zerto Software cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"This solution is far less expensive than SRM and NetBackup."

"While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install."

"The cost per VM is a bit high."

"The pricing for this solution is reasonable."

"The pricing is reasonable."

"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."

"I wouldn't say I like the licensing pricing structure. Every year, it increases exponentially, which bothers me a little. It's worth it in terms of the value, but I worry the price will increase even more often after the Zerto merger. I still think it's worth it and that the solution is cheaper than the others."

"Having backup and DR is somewhat moderately important to us. The problem with us, and a lot of companies, is the issue with on-prem Zerto. It utilizes whatever you have for a SAN. Or, if you are like us, we have a vSAN and that storage is not cheap. So, it is cheaper to have a self-contained backup system that is on its own storage rather than utilizing your data center storage, like your vSAN. While it is somewhat important to have both backup and DR, it is not incredibly important to have both. I know Zero is trying to heavily dip their toes in the water of backup and recovery. Once you see what Zerto can do, I don't think anyone will not take Zerto because they don't necessarily specialize in backup and recovery 100 percent. They do replication so well."

More HPE Zerto Software pricing and cost advice

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Healthcare Company

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	90
Midsize Enterprise	92
Large Enterprise	195

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

See all answers

What is your experience regarding pricing and costs for Zerto?

From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.

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Comparisons

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Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 4% of the time

Commvault Cloud vs HPE Zerto Software

Compared 4% of the time

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Compared 5% of the time

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Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

Backup4all vs MSP360 Backup

Compared 2% of the time

Comet Backup vs MSP360 Backup

Compared 2% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

HPE Zerto Software

March 2026

Download HPE Zerto Software product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

Zerto Virtual Replication

Cloudberry Backup

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

StratX

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

March 2026

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