HPE Zerto Software vs MSP360 Backup comparison

Hewlett Packard Enterprise and MSP360 are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0, while MSP360 is ranked #56. Hewlett Packard Enterprise holds a 1.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

HPE Zerto Software

Read 357 HPE Zerto Software reviews

22,247 Views
12,681 Comparison Views

98% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
2,755 Comparison Views

100% willing to recommend

HPE Zerto Software

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and MSP360 Backup are leading solutions in the data protection category. While both offer unique advantages, HPE Zerto Software is generally considered superior for enterprises seeking comprehensive data recovery due to its advanced features.

Features: HPE Zerto Software offers continuous data protection, ransomware resilience, and near-synchronous replication. MSP360 Backup provides straightforward data management, encryption features, and compatibility with various platforms, making it appealing for smaller businesses focused on simple data backup.

Room for Improvement: HPE Zerto Software can enhance its deployment processes to be more accessible for non-enterprise users and improve service integration. It should also offer more flexible pricing models. MSP360 Backup can expand its feature set for more robust data recovery and improve its user interface for advanced configurations, while enhancing real-time monitoring capabilities.

Ease of Deployment and Customer Service: HPE Zerto Software offers a complex deployment process suitable for large enterprises and provides dedicated customer support, whereas MSP360 Backup is designed for quicker deployment, making it ideal for SMBs, with accessible customer service for flexible support.

Pricing and ROI: HPE Zerto Software involves a higher initial cost but provides significant ROI through advanced recovery and protection features, ideal for enterprises with comprehensive data needs. MSP360 Backup offers a more budget-friendly solution with a moderate ROI, suitable for businesses needing basic backup services.

To learn more, read our detailed HPE Zerto Software vs. MSP360 Backup Report (Updated: June 2026).

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

357

Ranking in other categories

Cloud Migration (1st), Autonomous Operational Resilience (1st)

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

44th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

MSP Backup (6th)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
MSP360 Backup	1.1%
Other	97.0%

Backup and Recovery

Featured Reviews

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I love Zerto's near-synchronous replication. I've been using Zerto for three years at my current employer and many years before that. It's been great. Anywhere I've used it, it's made the failover process a lot easier so that pretty much anybody can do it. This feature is our number one priority because we can keep our critical apps running if we have a failure, or even if we have a misconfiguration, it's very easy to recover something quickly."

"Another big attraction is the near zero RPO."

"The first benefit was being able to sleep better at night knowing that we can recover instantly."

"It is convenient to use because the API allows for seamless integration when performing our day-to-day operations."

"Rebuilding that infrastructure would take hours, if not days, as opposed to having the ability with Zerto to do a single click, then we are up and running at another site."

"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."

"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."

"The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head."

More HPE Zerto Software pros

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The solution is easy to access and handles things efficiently."

"Client-side encryption minimizes worries about data being captured on the back-end."

"I would recommend the solution; it's a very trustworthy solution."

"The initial setup is very easy. It's not overly complex."

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

Cons

"I would like to be able to replicate one to multiple without having to recreate every VPG."

"Needs better reporting."

"Customer support has always responded well when we have a problem, although that has gotten a little bit less since HPE purchased it."

"Adding more features would be great, such as hardware version upgrades upon failover to the data centers and VM tools upgrades."

"It would be helpful if the reports can be generated periodically, on a schedule."

"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."

"I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved."

"Its initial setup can be better. It looks easy, but if you do not have things in the right place, it is not as easy as it looks. Some of the instructions were not clear. They were a little bit confusing. For example, while setting up SSH initially, it was a little bit unclear if I needed to use a regular credential or some other credential. This was one of the things that was a little fuzzy, and we had to get somebody else involved to help us out."

More HPE Zerto Software cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface could use some updating."

More MSP360 Backup cons

Pricing and Cost Advice

"If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."

"The cost per VM is a bit high."

"It was a little bit expensive. It took a long time for us to get DR for our workstations. It's one thing when you have 15 servers, but when we needed to bring on almost another 200 users, and each was the same price as the servers, it was too expensive. But Zerto worked with us and gave us a solution that was pretty decent in terms of price."

"I've been told that when they originally got the quote, it was a little bit of a sticker shock. However, now that we've actually been using it for six months, I've been told that the investment was well worth it."

"In a world where others are catching up, e.g., VMware High Availability, there needs to be a less expensive option as well. When a customer has approximately 100 VMs, if you multiply by 40, we aren't charging a very high margin on it at all since the license is so expensive. We feel their pain. That is the most expensive part of it. The storage, CPU, and RAM are a lot less. It is the licensing that is really expensive. Whereas, with an option like VMware High Availability, it is a couple dollars per month. That is our spend that we are charged by VMware, then our margin is higher on those VMs. Giving us some ability to have higher margins, as an MSP, would be a good thing."

"The price is reasonable."

"Currently, it is good, but the license we are using is based on VM count. We are only protecting mission-critical servers, so we are using a very low number, about 300. However, we have 3,000 or more servers. If we consider using Zerto for data protection, it would cost us more than what we have for data protection now."

"Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model."

More HPE Zerto Software pricing and cost advice

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

Healthcare Company

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	93
Midsize Enterprise	93
Large Enterprise	204

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

See all answers

What is your experience regarding pricing and costs for Zerto?

My experience with pricing, setup cost, and licensing is good.

See all answers

What needs improvement with Zerto?

I believe HPE Zerto Software can be improved by providing more clarity on roadmap features coming.

See all answers

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Comparisons

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Compared 4% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 4% of the time

Commvault Cloud vs HPE Zerto Software

Compared 3% of the time

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Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

HPE Zerto Software

June 2026

Download HPE Zerto Software product report

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

Zerto Virtual Replication

Cloudberry Backup

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

StratX

Buyer's Guide

HPE Zerto Software vs. MSP360 Backup

June 2026

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