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HPE Zerto Software vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
359
Ranking in other categories
Cloud Migration (1st), Autonomous Operational Resilience (1st)
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.8%, down from 3.2% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software1.8%
MSP360 Backup1.1%
Other97.1%
Backup and Recovery
 

Featured Reviews

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The low RPO times of about four to eight seconds are very nice and very valuable to us."
"The most valuable aspect of Zerto is the recovery speed."
"The most valuable feature is the customization that allows me to set my protection group myself."
"Being hardware agnostic is nice in that we don't really need a 15 second recovery time. It's easy to use. It's always doing updates behind the scenes. These are the positive things. The setup is pretty easy. Building out the VPGs is pretty easy. And it works like it's supposed to."
"Zerto is 400 times better."
"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."
"Failover using Zerto is simply a one-button click, and it does everything else in restoring the VMs at a different datacenter (recovery site)."
"The features I have found most valuable in HPE Zerto Software are the replication using the virtual VPGs."
"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Provides connectivity to a lot of different cloud storage solutions."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is simple to use and easy to configure."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
 

Cons

"I would like to be able to replicate one to multiple without having to recreate every VPG."
"The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution."
"We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."
"Zerto should add the capability to replicate the same VM to multiple sites."
"The biggest pain points we have experienced are related to some of the SQL-intensive workloads just because the VPGs struggle a little bit to keep up. That might be because we are pushing too many transactions."
"I would like to see Zerto come up with an emergency line for support."
"Zerto's price has room for improvement."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited in terms of basically where we could save it and how we could save it."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"We're getting our money's worth with Zerto."
"I've been told that when they originally got the quote, it was a little bit of a sticker shock. However, now that we've actually been using it for six months, I've been told that the investment was well worth it."
"Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business."
"The pricing is good. It's affordable."
"It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either."
"I wish it were cheaper, but I would purchase it again at the same price."
"My impression is that Zerto is more expensive than other solutions, although I don't have exact numbers."
"When they changed their licensing model, pricing might have gotten a little more expensive for some use cases, but it has been pretty straightforward."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
9%
Healthcare Company
7%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise93
Large Enterprise206
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What is your experience regarding pricing and costs for Zerto?
My experience with pricing, setup cost, and licensing is good.
What needs improvement with Zerto?
HPE Zerto Software's GUI needs modernization to match the flexibility and user experience of other HPE software solutions, as there is still room for improvement in software-level flexibility and t...
Ask a question
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Also Known As

Zerto Virtual Replication
Cloudberry Backup
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
StratX
Find out what your peers are saying about HPE Zerto Software vs. MSP360 Backup and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.